We have published a number of articles concerning chip and pin card cloning fraud at Shell UK petrol stations. It appears from an email received today that this dreadful activity continues.
Dear Mr. Donovan
I came across your website today whilst trying to find a contact address to write to the Head of Shell UK regarding very irregular dealings at our local shell garage.
As your website was the first one I came across I wonder if you are able to assist and point me in the right direction.
The police are aware but I thought it is also important that somebody at Shell should be aware of the bad name the workers at the Shell garage have given to their brand name over the last couple of years. It came to a head yesterday when I found out that both my father and sister have had their cards cloned after using them at this garage.
Thanks in anticipation of any answer you may give.
After we supplied contact information, the following email was sent to James Smith, the Country Chairman of Shell UK Limited.
Dear Mr. Smith,
I live in Woolston, Southampton and we have a Shell garage in Portsmouth Road.
Over the last few years the garage has gone rapidly down hill as far as appearance and service are concerned and I stopped using it almost two years ago when I was nearly duped into losing Ł30. I have spoken to numerous other local residents who have all had similar experiences and finally yesterday I found out that both my father and sister have had their credit cards cloned and abused after the last place they used them was this garage.
It is absolutely imperative that the people who care about the SHELL brand name do something to remove these unscrupulous people from running this garage. The police are being informed and I am going to write to the press.
I regret not doing something before but am now on a very determined mission to make sure our local garage can return to being an asset to our local community instead of a blight.
On the homepage of the Shell website it says:
“You can TRUST Shell to meet your every need when you’re on the road”
This statement couldnt be further from the truth concerning this particular garage.
I will be pleased to receive a reply with hopefully some explanation as to why the situation has gone on for so long.
(Contact details supplied)