Royal Dutch Shell Plc  .com Rotating Header Image

November 6th, 2009:

Dirty Laundry Hanging Out on the Web: Businesses Tackle ‘Gripe’ Sites

New media has dramatically altered both the extent and nature of publicly aired customer complaints as any aggrieved customer with Internet has access to an almost limitless virtual audience for his complaints. By now, there even are searchable Web sites that collect and organize so-called "gripe" sites.

This website and sisters royaldutchshellgroup.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.
Comment Rules

  • Please show respect to the opinions of others no matter how seemingly far-fetched.
  • Abusive, foul language, and/or divisive comments may be deleted without notice.
  • Each blog member is allowed limited comments, as displayed above the comment box.
  • Comments must be limited to the number of words displayed above the comment box.
  • Please limit one comment after any comment posted per post.