This is to get it to your notice what’s happening in Shell India. One of the worst management I have seen. Shell please wake-up and do save our retailer community in India. Some one please do exit-interviews of the retailers who have left and do justice to people who serve you. In India bribes are being taken and are being paid by the management in name of consultancy fees and incidental charges.
Introduction by John Donovan
Printed below is a comment received. Given the length and content it seems appropriate to publish it as an article. Full contact information and related email correspondence with Shell has been supplied. The allegations suggest that Shell is continuing to ruthlessly exploit Shell petrol retailers/franchisees as it has done in other countries.
*Many years ago we conducted a series of ethical surveys involving up to 1500 Shell UK retailers and published the findings in whole page announcements in trade magazines such as “Forecourt News”. All of the sealed responses were opened and authenticated by an independent solicitor who supplied an affidavit testifying to the findings. If the allegations below have foundation, it appears that not much has changed.