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The worst broadband company I have ever had to deal with

21 MAY 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

NEVER USE THIS COMPANY

NEVER USE THIS COMPANY. The worst broadband company I have ever had to deal with. No one seems to know what they are talking about. Took ages to set up as staff kept getting details wrong, such bad connection I would give up watching a programme and go to bed, cheap tacky router which they actually wanted returning when I moved, router was is storage as I intended on continuing with shell when I found a house (living with my daughter at the moment). Now they want to charge me for the router and charge me for the rest of the year – nearly £200 – as I ‘have a contract with them’. All other companies connected with me selling my house have been great, occasional charge for ending a contract early but all expected. This company just want your money, not interested in the customer. the fact that they want money for providing no service is disgusting. One very helpful member of staff said she would refer me to the complaints department, then quite happily told me I would still owe them to the end of the year! Another unhelpful member of staff said she ‘understood’ why I was annoyed at the cost, but she clearly didn’t ‘understand’ at all – no one “understands” that it is fair to charge a customer for the year with no provision of a service. My ‘complaints’ phone call was a message to call them back! Great customer service! They obviously have so many complaints they only have time for one call. AVOID LIKE THE PLAGUE read more

This website and sisters royaldutchshellgroup.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Shell gripe website sucked into US litigation between warring Shell global security spymasters

Shell gripe website sucked into US litigation between warring Shell global security spymasters

By John Donovan

Our article – “Spectacular falling out of ‘Security Professionals’ at the top of Shell” – is reprinted on several pages of a recently filed 177-page “Exhibit A” in an astonishing lawsuit involving the head of Shell Global Corporate Affairs Security, James W.D. Hall.

Mr Hall has faced a succession of accusers, starting with the Security Manager for Shell Oil Company, Crockett Oaks III. Shell settled his claim. Mr Mike Oliveri, another guy with a senior military/security affairs background also sued Shell on related allegations involving Mr Hall. Mr Oliveri is a decorated war veteran, a Colonel in the U.S. Army Reserve. Mr Hall’s current accuser is Mr Walied Shater a former US Secret Service agent. read more

This website and sisters royaldutchshellgroup.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Shell’s arch critic John Donovan has secured the website domain name for Shell Plc

Shell’s arch critic John Donovan has secured the website domain name for Shell PLC

The shellplc.website will become operational in January to coincide with the implementation of the new name for Royal Dutch Shell Plc: Shell PLC. 

Shell has dropped the Dutch Royal Family link and ditched the Dutch part of the former Anglo-Dutch multinational company, which will now be solely a British company with its HQ solely in London, paying UK taxes. 

The Royal Dutch Shell Group self-evidently was not well disposed to the taxes imposed by the Dutch left-wing government or its support for climate change policies and parties suing Shell.  read more

This website and sisters royaldutchshellgroup.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

John Donovan

John Donovan was a founding director of the promotional games company Don Marketing. In the 1980s and 1990s, Don devised a host of promotional games for Royal Dutch Shell around the world, including the award-winning game, “Make Money”.  He owns and operates several Shell-focused websites including royaldutchshellplc.com, shellplc.website and shellnazihistory.com

1984 Shell Make Money Game Created And Supplied By Don Marketing

Shell Mastermind Promotional Game Created And Supplied By Don Marketing

Shell Make Merry Harrods Linked Promotional Game Created And Supplied By Don Marketing

Shell Bruce’s Lucky Deal Promotional Game Created And Supplied By Don Marketing

UK VERSION

IRISH VERSION

  read more

This website and sisters royaldutchshellgroup.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Shell energy broadband is the worst

Good riddance to Shell Energy Broadband

Information sourced from Trustpilot customer reviews of Shell Energy first published 2 days ago and republished here today, 30 July 2021

Shell energy broadband is the worst

Shell energy broadband is the worst. I kept receiving debt email which I complained about and initially they did not understand either why I am continuously being charged for a service I terminated before the next billing month.

Then they said about early termination fee which I contested that I was with you since July 2019 for an 18 months contract when I had left June 2021. read more

This website and sisters royaldutchshellgroup.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

DISCLAIMER: THIS IS NOT A SHELL WEBSITE

By John Donovan

All visitors to royaldutchshellplc.com and royaldutchshellgroup.com, please be aware that although focussed on Shell, neither is a Shell owned website and they are not endorsed, funded, or controlled by Shell.

Royal Dutch Shell unsuccessfully attempted to seize both domain names in legal proceedings in 2005, but against all expectations, lost the case. 

Although we have standing written permission from Shell to sift through and use our judgement to pass on to Shell any incoming emails meant for the company, we ask that the following matters are raised directly with Shell via shell.com without any involvement on our part. read more

This website and sisters royaldutchshellgroup.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Spooky dangerous times

The recent attempted assassination attacks in Salisbury using nerve agent have created the biggest most frightening espionage confrontation with Russia for many decades. 

As I write this article, the Putin led regime is raising the temperature still further by demanding access to Yulia Skripal on the grounds that she is a Russian citizen and by expelling more than 50 UK diplomats from Moscow. Putin is also boasting about a terrifying new intercontinental missile which NATO calls ‘Satan 2’. read more

This website and sisters royaldutchshellgroup.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Dutch law firm Prakken d’Oliveira Target of Shell Spying?

Email Sent To Prakken d’Oliveira by John Donovan, Sunday 10 December 2017

Be Warned: Your Law Firm is Almost Certainly Under Surveillance Again!

As Prakken d’Oliveira is aware, for more than two decades I have operated websites focussed on the *global misdeeds of Royal Dutch Shell. In more recent years, mainly via my websites royaldutchshellplc.com and royaldutchshellgroup.com. I make the above warning based on my own experience during a long drawn out acrimonious relationship with Shell.

Perceived as an arch-enemy, I have been the target of multiple spying operations carried out over many years at the behest of Shell senior management. I have irrefutable proof in the form of letters of admission by Shell and confidential Shell internal communications obtained in response to SAR applications under the Data Protection Act. UK police have carried out  investigations covering burglaries, threats of violence and repeated cyber attacks. read more

This website and sisters royaldutchshellgroup.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

John Donovan, Group Chairman, Royal Dutch Shell PLC companies

Extracts from the ebook “John Donovan, Shell’s Nightmare” (now available on Amazon websites globally)

From pages 11 and 12.

Extract begins

My Shell insider sources have received threats, including alleged death threats, as reported by The Irish Times in April 2011: Gardaí investigate alleged death threats to Corrib whistleblowers

The last message I received from one Sakhalin2 source advised that they had received a credible serious threat. I never heard from that particular insider again.

A press release issued by Shell UK in March 1995 provides some idea of the degree of acrimony and the wide scope of our campaigning activities. read more

This website and sisters royaldutchshellgroup.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Shell defamatory posters, leaflets and press releases attacking Donovan

By John Donovan

My families falling out with Shell took place over two decades ago.

Some indication of the degree of acrimony can be gauged from the content of posters Shell put on public display on 23 September 1998 at the Shell Centre in London, specifically targeting my father and me. I have never heard of a multinational corporation doing anything like this before or since.

This is what the posters said:

YOU MAY BE HANDED A LEAFLET OUTSIDE SHELL CENTRE BY MR ALFRED DONOVAN, FORMALLY OF A COMPANY CALLED DON MARKETING UK LIMITED.  YOU SHOULD BE AWARE THAT JOHN DONOVAN, A DIRECTOR OF DON MARKETING UK LIMITED, MR ALFRED DONOVAN’S SON, HAS ISSUED A WRIT AGAINST SHELL UK CLAIMING THAT HIS COMPANY INVENTED THE SMART LOYALTY CARD PROGRAMME.  MR DONOVAN’S ALLEGATIONS HAVE BEEN VERY CAREFULLY INVESTIGATED BY SHELL UK AND DISCUSSED IN DETAIL WITH MR DONOVAN AND HIS SOLICITORS. THE CLAIM IS BEING VIGOROUSLY DEFENDED.  AS SOME OF YOU MAY KNOW, MR DONOVAN HAS MADE SOME OFFENSIVE STATEMENTS ABOUT SHELL UK COLLEAGUES. WE REJECT SUCH ALLEGATIONS ABSOLUTELY AND ARE WHOLLY CONFIDENT THAT OUR COLLEAGUES HAVE ACTED IN THIS MATTER AT ALL TIMES IN GOOD FAITH AND IN LINE WITH OUR LONG STANDING BUSINESS PRINCIPLES. read more

This website and sisters royaldutchshellgroup.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

John Donovan 2017, still Shell’s nightmare

John Donovan in 2009. On its website, this former adman has posted more than 25,000 items on oil giant Shell. Reuters

My website royaldutchshellplc.com has been described by the FT as an open wound for Shell. That remains the case five years after the article extracts featured above and below. We still publish and feed to the mainstream media information leaked to us by Shell insiders. Most recently, an 88 page consultative document containing nothing less than Shell’s Global Transformation plans. We also regularly publish legal documents involving Shell that would otherwise be hidden was from preying eyes behind a paywall. read more

This website and sisters royaldutchshellgroup.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Kiobel Writ: Manhunt in Ogoniland

The UN rapporteur for extrajudicial, summary or arbitrary executions had the following to say about this: “Renewed military attacks against Ogoni villages were reported to have occurred during the first two weeks of June 1994, leading to the killing of at least 40 civilians. Fears were expressed for the lives of a large number of others who were reported to have been detained”

By John Donovan

The numbered paragraphs below are extracted from the English translation of a 138 page Writ of Summons served on Royal Dutch Shell companies on 28 June 2017 by Dutch Human Rights law firm Prakken d’Oliveira. They represent four widows including Esther Kiobel who hold Shell liable for the murder of their husbands individual Ogoni leaders now known collectively as the ‘Ogoni Nine‘. MOSOP Chairman Ken Saro-Wiwa was one of the group. For the purpose of this online publication, the footnotes are indicated in red text. read more

This website and sisters royaldutchshellgroup.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Embarrassing facts Shell omitted from its history

Extract from page 10 (with our amendments in italics)

HISTORY

From 1907 until 2005, Royal Dutch Petroleum Company and The “Shell” Transport and Trading Company, p.l.c. were the two public parent companies of a group of companies known collectively as the “Royal Dutch/Shell Group”. In 2005, the Donovan’s beat us to the domain name “RoyalDutchShellGroup.com” and we lost a costly legal battle to seize it.

Operating activities were conducted through the subsidiaries of these parent companies. In 2005, Royal Dutch Shell plc became the single parent company of Royal Dutch Petroleum Company and of The “Shell” Transport and Trading Company, p.l.c., now The Shell Transport and Trading Company Limited. In 2005, the Donovan’s beat us to the domain name “RoyalDutchShellPlc.com” and we lost a costly legal battle to seize it. Royal Dutch Shell plc (the Company) is a public limited company registered in England and Wales and headquartered in The Hague, the Netherlands. read more

This website and sisters royaldutchshellgroup.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

New Boss of Shell Exploration

Links below to a selection of current news stories posted on our sister website royaldutchshellgroup.com covering, among other developments, news that Shell’s head of exploration Ceri Powell will step down in February and be replaced by Shell upstream strategy VP Marc Gerrits.

There is also coverage of yet further litigation relating to Shell’s activities in Nigeria. This time a claim against Shell for $406.7 million being brought by the Nigerian Federal Government.

The news is no better from Canada. According to the Canadian Press, Shell is suffering setbacks with exploration wells off Nova Scotia. read more

This website and sisters royaldutchshellgroup.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

RoyalDutchShellGroup.com for Shell Breaking News

John Donovan (right) invites you to visit our sister website royaldutchshellgroup.com to see Shell breaking news stories and our Shell news archives stretching back to 1922. Our own original Shell news stories and Shell related press releases will continue to be published on royaldutchshellplc.com

This website and sisters royaldutchshellgroup.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.

Headers

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Header images on royaldutchshellplc.com

Header images on royaldutchshellgroup.com

This website and sisters royaldutchshellgroup.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, and shellnews.net, are owned by John Donovan. There is also a Wikipedia segment.
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