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South Africa: Global Call Centre to Service Shell’s Customers, Improve Growth

Deputy President Phumzile Mlambo-Ngcuka on Tuesday opened a global call centre that will service customers for the oil multinational, Royal Dutch Shell, and improve economic growth in the country.

The call centre’s establishment – in part a result of government’s efforts to boost business process outsourcing (BPO) operations – is designed to service Shell’s customers in Belgium, Luxembourg and the Netherlands.

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