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		<title>South Africa: Global Call Centre to Service Shell&#8217;s Customers, Improve Growth</title>
		<link>http://royaldutchshellplc.com/2008/05/15/south-africa-global-call-centre-to-service-shells-customers-improve-growth/</link>
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		<pubDate>Thu, 15 May 2008 06:57:21 +0000</pubDate>
		<dc:creator>John Donovan</dc:creator>
				<category><![CDATA[Shell]]></category>
		<category><![CDATA[Call Centre]]></category>
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		<category><![CDATA[South Africa]]></category>

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		<description><![CDATA[Deputy President Phumzile Mlambo-Ngcuka on Tuesday opened a global call centre that will service customers for the oil multinational, Royal Dutch Shell, and improve economic growth in the country.

The call centre's establishment - in part a result of government's efforts to boost business process outsourcing (BPO) operations - is designed to service Shell's customers in Belgium, Luxembourg and the Netherlands.]]></description>
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