John Donovan: THE ARTICLE "Donovan email to Gavin White, Shell International Limited: 10 March 2010" has been updated with a self-explanatory email reply received on 11 March from Richard Wiseman, Chief Ethics & Compliance Officer, Royal Dutch Shell Plc.

Outsider: The Forbes article implies that by stopping sales of gasoline to Iran, Shell is complying with US sanctions. Shell's investments in the upstream sector in Iran are not mentioned, even though these are of far greater significance for both Shell and the Iranians.

Paddy Briggs: Amnesty International has been an informed and courageous critic of Human Rights abuses around the world for many decades and they are certainly not adverse to criticising governments in Nigeria, Burma, Zimbabwe and all around the world. The point about international companies like Shell is that they have a choice. They are not obliged to operate anywhere if they find that the local conditions are in conflict with their principles. Amnesty’s recent criticisms of Shell have certainly been strong and I am aware that in Shell there is a feeling that they have been unfair and to some extent uninformed. So a dialogue between Amnesty and Shell is very much to be welcomed. Amnesty is a highly respected organisation – indeed a former top executive of Shell, Sir Geoffrey Chandler, was a senior officer of Amnesty in his post Shell years.

MUSAINT: Same old, same old. Amnesty International and their human rights again go for the soft underbelly of the international companies rather than the real problem in Nigeia which is their corrupt Government. Good on Shell for attending and agrreing to being questioned. BUT, surprise, surprise nobody from the Nigerian Government (perhaps they didn't get enough of a bribe to appear or perhaps Amnesty knew they would get nowhere with them). Pollution in the Niger Delta remains a problem, albeit that conditions are slowly improving. Living conditions, infrastructure and most other normal day-to-day things should be the responsibility of the corrupt Government not international oil companies. These evil governments such as Nigeria, Zimbabwe and Burma need to be bought down by the UN so that their people might have a better chance of a reasonable life.

guest1: Very polite correspondence between Wiseman and the Donovans. I estimate Wiseman's hourly internal tariff at around 500 U$ per hour (his salary plus support plus extensive overheads). Over the years Shell must have spent a fortune discussing the Donovans, putting the most expensive lawyers on the case, and developing policy how to battle them. It becomes Churchillian: 'we will fight them on the web, and in the courtrooms, and in their own offices and on the streets. But we wil NEVER surrender. With unlimited funds this maybe so, but it is wasting shareholders money and it solves nothing. I do not see the Donovans give up anytime soon. So perhaps a new paradigm needs to be developed? Any ordinary man or woman at the coalface would solve this problem within minutes and for less money than what is being burned now. But the Shell kings are no ordinary people, they live in cloud cuckoo land. I will keep following with great interest how all this develops, it is even better than the daily Dilbert!!!

LongTermShareholder: W.E. Pratt knew it already a hundred years ago when he said "Oil is found in the minds of men" But he was one of the founders of the Standard Oil company, whereas the people who try to make us believe that IBM can come to the rescue of Shell appear to be only good at getting rid of their most experienced minds.

Shellwaarbenjijnu: Oh dear, regarding this collaboration between Shell & IBM - it does not appear to have started off very well if I read the press announcement. I refer to the following: "Shell can reduce the educated guesswork and extract natural resources with more certainty and efficiency, thereby optimizing the recovery of oil and gas". Shell used to employ geoscience & petroleum engineering expertise. Is reserve estimation and production forecasting now in the hands of "educated guess workers"? That ought to really worry shareholders. The fundamental lack of understanding of the business gets even better with comments on geophysics: "For example, geophysicists must examine time-lapse seismic data from subsurface rock formations; reservoir engineers receive well and laboratory data, and geophysicists receive information - sound waves - covering wide spaces between the wells". Errr - what's the difference between the two geophysical activities quoted? Is this some IBM person speaking who has just bought a book "E&P for beginners", or is it the level of understanding within Shell now much of the real technical experience and expertise has been cleared out?

Outsider: Agree completely with Guest1. IBM once bought (and subsequently sold at a huge loss) a company called Tigress, and had plans for integrated Corporate Data Bases based on POSC. Unfortunately Schlumberger and Landmark know that part of the business rather better than IBM ever will. If Shell can't find oil with the help of Schlumberger and Landmark, what hope do they have with IBM?

guest1: What a load of nonsense in the Forbes article. Shell and IBM to team up etc. We HAD all the expertise but that was removed by the HR and FN idiots that run Shell now. What does IBM know about oil and gasfields? This surely looks like another project, doomed to fail, whereby IBM is going to suck a lot of money out of Shell. Presumably Brinded bought a lot of stock in IBM. RDS appears more and more like an overweight blob, unable to move, being sucked out by the service industry and governments and waiting to die. The sooner someone takes over RDS, splits it up and gets on with the business, the better. The fact they accept all the abuse by the Donovans and are unable and unwilling to defend themselves speaks volumes. If RDS cannot even handle two old codgers with a website, how will they handle real competition???? John and Alfred, perhaps you have to increase the pressure and speed up the demise of RDS.

Reply to EXSF: A number of people both inside and outside Shell seem to share your view. A commonly held view inside Shell is that while decisions often turn out with hindsight to have been wrong, a far greater problem for Shell is their inability to make timely decisions when required.