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Luton Today: Police investigating ex-worker over card clones, say Shell

By Laura Kempsell

Oil giant Shell has revealed that police are investigating a former member of staff, after a spate of complaints from victims of card cloning at a Luton petrol station.

The Luton Today office has been inundated with calls from targets of fraud, who believe their details were copied at the garage in Eaton Green Road.

A total of 160 people wrote or called in following our reports about the Shell filling station to say they too have had cash grabbed by fraudsters on the other side of the world.

But despite this, Beds Police said it would only investigate the crime if the real victims – the banks or credit card companies – report the problem, as they are the ones who actually lose money.

Instead, Shell has disclosed that it is liasing with the Dedicated Cheque and Plastic Crime Unit (DCPCU), who are leading the investigation. A spokeswoman said: “We have been assured by both the DCPCU and the Hertfordshire Police, which is involved as part of an ongoing investigation, that currently there is no suspicion that existing members of staff were involved, and that police are pursuing their enquiries with an ex-member of staff.”

Shell also said that the Eaton Green Road site has been checked recently as part of a nation-wide effort to strengthen security measures and no irregularities were found.

Last Updated: 09 January 2008 10:33 AM and its sister websites,,,,, and are all owned by John Donovan. There is also a Wikipedia article.

1 Comment on “Luton Today: Police investigating ex-worker over card clones, say Shell”

  1. #1 Mr D Sealey
    on Feb 29th, 2008 at 09:12

    Regarding your letter on card clones 9th January 2008.
    I have a very good reason to believe my card was cloned here during November and December 2007 as this is the only place that I use for fuel. As I don’t use my card hardly anywhere else, it would seem quite possibly it was done at the Eaton Green Road Service Station, Luton, Bedfordshire, UK. Large amount of money used on my card in New South Wales, Australia during last week. The bank was notified and also Luton Police. It would appear that this has happened to a number of other people at this service station. I am just reporting this to you so you are aware of this.

    Derek Sealey

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