News and information on Royal Dutch Shell Plc
POSTING ON OUR SHELL BLOG BY “EX SHELL MAN”
shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.
EBOOK TITLE: “SIR HENRI DETERDING AND THE NAZI HISTORY OF ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON
EBOOK TITLE: “JOHN DONOVAN, SHELL’S NIGHTMARE: MY EPIC FEUD WITH THE UNSCRUPULOUS OIL GIANT ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON.
EBOOK TITLE: “TOXIC FACTS ABOUT SHELL REMOVED FROM WIKIPEDIA: HOW SHELL BECAME THE MOST HATED BRAND IN THE WORLD” – AVAILABLE ON AMAZON.
: Shell energy are woefully inept at proving a proper service I can't give 0 stars or I would, I can't pay my energy prepay bills no matter how I try. No paypoint cards supplied in nearly 2 months & the shell energy App doesen't work, it takes my money & it disappear's into the ether until my bank returns it 10 days later. The most woefully poor service I've had from any company in 35 years. Date of experience: 19 September 2023
: Broadband installed but wont work on PC have spent over 2 hours on 2 occasions with tech support. Charming and polite however!! Problem not resolved Date of experience: 19 September 2023
: Biggest bullies and scammers I've ever come across. They tried to bully me into paying a massive bill when we moved into our new home, I refused and asked them to review...I had to go as far as processing 3 x complaints. However, in the meantime they kept sending threatening letters, they reported against my credit file and
eventually after threats of ombudsman etc they reviewed everything and admitted their mistake
and adjusted the actual figure from when I moved into the house...which was massively different. All the while, refusing to correct my credit file and a couple of weeks later (before I even had the new and adjusted bill) they processed missed payments against my file. We're now taking it legal against them
Date of experience: 16 March 2023
: SOOOO shocking, customer service useless and very unhelpful. Kept loosing connection and used all my data up as phone kept leaving the WIFI. They offer a cooling off period of 2 weeks but that 2 weeks is the start up process so its too late once you realise how useless it is. For a global brand we have a very Micky mouse service. We have wasted hours and hours trying to get this sorted and the saga still continues.
AVOID AT ALL COSTS
Date of experience: 16 September 2023
: Will never go with this company again. Absolute nightmare and utterly horrid people to deal with. Funny how all their positive 5* reviews mention a specific agent's name. Not sure I have seen more obviously fake reviews in my life - they can't even get that right. Rates are not competitive. No response to complaints, endless errors even for the most basic of tasks, said no account with given number despite having forwarded them the Shell email confirming account no, data leaks - and all this within just a few days of dealing with them. I could not have switched out faster. Octopus Energy = so far amazing! Know what they're doing and do not drain energy and time from its customers. Date of experience: 14 September 2023
: It is Your mistake/fault if you use this company Avoid shell energy at all cost It will be your fault if you join shell energy. Honestly, If I will have to stop using the Internet at all I will not use Shell energy, and I would rather die from cold or go out and collect wood and come home to use it for cooking or to make my house warm/ heating it than to use shell energy . They are the worst ever company I have ever dealt with : they are all about money collection nothing more. Join them and you will pay the price and I assure you will not have time to regret it. Be careful and stay safe. Date of experience: 29 July 2023
: Please use any other service other than shell. I promise you they are not worth it. They refuse to fix issues, hang up on customers when they don't know how to answer basic questions, the relentlessly call you 5+ times a day once you file a complaint. I've never hated a service more. Please leave me alone Shell, you are the worst company and frankly, I cannot wait to get out of my contract with you. I am considering eating the fee just so I never have to speak with this nagging service again. Oh and also, the internet sucks and always disconnects. Date of experience: 08 September 2023
This is not a Shell website. That fact should be abundantly plain from the overall content of this home page and our sister Shell focussed websites, including shellnazihistory.com. Click on the Disclaimer link at top of this page for more information. You Can Be Sure Shell does not endorse or approve of this website. There are no subscription charges nor do we solicit or accept donations. No advertising is accepted. It is an entirely free to use non-commercial website drawing attention to the negative side of Shell. The Shell logo image with the white text used on this website, as per the above example, is in the public domain because its copyright has expired and its author is anonymous. It can be found here on WIKIMEDIA COMMONS. Use this link for Shell’s own website.
See our link list of over 500 articles by the FT, Wall Street Journal, Reuters, Bloomberg, Forbes, Dow Jones Newswires, New York Times, CNBC etc, plus UK House of Commons Select Committee Hansard records, information on U.S. Securities & Exchange Commission website etc. all containing references to our Shell focussed websites, or our website founders Alfred and John Donovan. Includes TV documentary features in English and German, newspaper and magazine articles, radio interviews, newsletters etc. Plus academic papers, Stratfor intelligence reports and UK, U.S. and Australian state/parliamentary publications, also citing our Shell websites. Click on this link to see the entire list, all in date order with a link to an index of over 100 books also containing references to our non-profit websites and/or our activities.
John Donovan, the website owner
After the Shell BG merger completed in 2016 , a lot of really good people lost their jobs, it was handled terribly by the HR dept and the so called ‘General Managers’ culled some of the best experts they had …in less than a year of the redundancies Shell were struggling and now with the lack of expertise…they have had to take in contractors to fill staff positions ..within a year of the redundancies … they could be liable if people took this issue up.. Also Shell were looking at hiring back some old boy network …who are now pensioners to come back in as managers to help out with the problems ..LOL . they have so much dead wood staff on their books and the company is ran like a club.
I’m glad to be away from the farce that Shell became, the malaise started around about 2004 when they began to lose the plot.
The BG merger for many was a final nail in the coffin, some of the hand picked people for the new club don’t know their arse from their elbows.
The only way Shell actually make profits is when the oil price goes high… when Brent is low they can’t compete within their quartile or peer groups.
I’ll keep abreast here on the blog