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Posts from ‘September, 2022’

Never use Shell Energy for your phone line or broadband!

18 Sept 2022

The content below is extracted from current verifiable customer reviews of Shell Energy published on Trustpilot.

Do NOT use this organisation for your telephone service!

Never use this organisation for your phone line or broadband! Their customer service is disgusting and they have failed to re-connect my vulnerable sisters phone line, which means she has no form of outside communication and her well-being is currently compromised because Shell Energy will not help me to help her. I have spent hours calling people who will not help me at all… they seem to want to annoy me and have no desire to help my sister. Never use this organisation because they don’t care about their customers… only about making money!! read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Governments urged to act after oil giants accused of misleading public

The Guardian

Governments urged to act after oil giants accused of misleading public

Documents suggest Shell and BP staff privately downplayed public commitments on climate crisis

Alex Lawson Energy correspondent: Fri 16 Sep 2022 16.42 BST

Campaigners have urged governments to intervene after oil companies were accused of misleading the public about their commitment to reducing carbon emissions.

Oil and gas companies including Britain’s Shell and BP were urged to “stop their deception” this week as the US House committee on oversight and reform released documents showing that oil industry executives privately downplayed their public messages on efforts to tackle the climate crisis.

The memo claimed that internal BP documents highlighted how carbon capture and storage (CCS) – a nascent technology that involves inserting CO2 emissions into underground rock formations – could “enable the full use of fossil fuels across the energy transition and beyond”.

Congressional investigators also unearthed an internal Shell email discussing carbon capture, utilisation, and storage (CCUS) in which an executive said: “We want to be careful to not talk about CCUS as prolonging the life of oil, gas or fossil fuels writ large.” read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Criticism intensifies after big oil admits ‘gaslighting’ public over green aims

The Guardian

Criticism intensifies after big oil admits ‘gaslighting’ public over green aims

Fury as ‘explosive’ files reveal largest oil companies contradicted public statements and wished bedbugs upon critical activists

Oliver Milman: Sat 17 Sep 2022 11.00 BST

Criticism in the US of the oil industry’s obfuscation over the climate crisis is intensifying after internal documents showed companies attempted to distance themselves from agreed climate goals, admitted “gaslighting” the public over purported efforts to go green, and even wished critical activists be infested by bedbugs.

The communications were unveiled as part of a congressional hearing held in Washington DC, where an investigation into the role of fossil fuels in driving the climate crisis produced documents obtained from the oil giants ExxonMobil, Chevron, Shell and BP.

“First they ignore you, then they laugh at you, then they wish bedbugs on you, then you win,” said Varshini Prakash, executive director of Sunrise. The organization accused Shell of a “legacy of violence and of ignoring the wellbeing of communities across the globe”. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Big Oil Companies Are Greenwashing, Congress Committee Says

Big Oil Companies Are Greenwashing, Congress Committee Says

A House congressional committee said internal documents from Exxon Mobil Corp., Chevron Corp., Shell Plc, and BP Plc reveal that their public promises to fight climate change amount to greenwashing.

A cache of emails, lobbying and preparation materials for senior executives obtained by the Committee on Oversight and Reform show that Big Oil climate pledges rely on “unproven technology, accounting gimmicks, and misleading language to hide the reality,” Subcommittee Chair Ro Khanna said in an emailed statement. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell’s Chief Executive, Ben van Beurden, to Step Down

The New York Times

Shell’s Chief Executive, Ben van Beurden, to Step Down

Wael Sawan, who spent most of his career on the oil and gas side of Shell before moving recently to its liquefied natural gas and renewable energy unit, will take over Europe’s largest energy company.

: Sept. 15, 2022

Shell, Europe’s largest oil company, said on Thursday that Ben van Beurden, who has served as chief executive since 2014, would step down at the end of the year. He will be succeeded by Wael Sawan, who currently heads a unit that includes the company’s lucrative liquefied natural gas business and its investments in clean energy, including wind and solar power.

Mr. van Beurden, 64, whose departure was not a surprise, has steered Shell through a turbulent time and is leaving on a high note — at least for investors in oil and gas, who are seeing record profits and payouts. Consumers, on the other hand, are fuming about paying high prices at the pump and to heat their homes as energy costs have soared in the wake of Russia’s invasion of Ukraine. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

New Shell CEO Is a Smart Diplomat Who Faces Historic Challenges

Bloomberg

New Shell CEO Is a Smart Diplomat Who Faces Historic Challenges

(Bloomberg) — Shell Plc’s next CEO is seen as natural choice who will follow the course laid out by his predecessor — straight into a series of historic challenges.

Wael Sawan, the head of gas and renewables who will take Shell’s top job on Jan. 1, will have to make good on the company’s promise to cut greenhouse gas emissions without sacrificing profits from fossil fuels. He must also navigate the political fallout from a deepening energy crisis that has put the industry’s windfall profits in the cross-hairs of European governments. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell’s new CEO: Who is Wael Sawan?

Shell’s new CEO: Who is Wael Sawan?

: Finance Reporter, Yahoo Finance UK


Shell (SHEL.L) has tapped its head of gas and renewables as its new chief executive as Ben van Beurden departs after almost four decades at the FTSE 100 group.

Ben van Beurden will hand over the reins to the company’s Canadian director of integrated gas, renewables and energy solutions, Wael Sawan.

After resigning as chief executive at the end of this year, the Dutchman will continue to advise the board until next June.

A dual Lebanese-Canadian national born in Beirut, Sawan joined the company in 1997 and has previously run the company’s oil and gas projects in Qatar, its deepwater business from Houston and its upstream division. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell boss Ben van Beurden leaves two major legacies as successor is named

skynews

Shell boss Ben van Beurden leaves two major legacies as successor is named

Sky’s Ian King looks at the achievements Ben van Beurden will leave behind and the challenges ahead for his successor at a time of turmoil for the energy sector.

Ben van Beurden, whose departure as Shell chief executive at the end of the year was confirmed on Thursday morning, leaves at least two major legacies.

The first is the blockbuster £47bn takeover, announced in April 2015, of BG Group.

The deal attracted no end of criticism at the time. There was a lot of unease, at a time when oil and gas prices were depressed, about Shell’s ability to sustain its dividend payments – which then accounted for £1 in every £9 of dividends paid by UK companies. The company was accused of over-paying for BG. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell CEO to step down as oil giant looks to climate goals

The Washington Post

Shell CEO to step down as oil giant looks to climate goals

By Associated Press: September 15, 2022 at 3:14 p.m. EDT

LONDON — Shell CEO Ben van Beurden is stepping down at the end of 2022 after nine years in charge, the energy giant said Thursday, a change that comes as oil and natural gas companies are under pressure to shift away from fossil fuels even as they see soaring profits from energy prices driven up by Russia’s war in Ukraine.

Taking over Jan. 1 is Wael Sawan, a Lebanese-Canadian who has worked for Shell for 25 years and is now director of integrated gas, renewables and energy solutions. The choice signals the focus of the London-based company to take what it calls a leading role in the energy transition despite facing criticism that it’s been slow to reduce climate-changing emissions. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Oil giant Shell appoints renewables head as boss

BBC News

Oil giant Shell appoints renewables head as boss

Shell is to replace its current boss Ben van Beurden with its head of gas and renewables, the oil giant has said.

Mr van Beurden will to step down at the end of 2022, and be replaced by Wael Sawan.

Mr Sawan, a duel Lebanese-Canadian national who previously led Shell’s oil and gas production business, was seen as a favourite to take the top job.

He now oversees Shell’s growth into low carbon energies as well as its giant gas business. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Oil Executives Privately Contradicted Public Statements on Climate, Files Show

The New York Times

Oil Executives Privately Contradicted Public Statements on Climate, Files Show

The documents, subpoenaed in a House investigation of climate disinformation, show company leaders contravening industry commitments. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell Chief Executive Officer Ben van Beurden to step down, Wael Sawan appointed as his successor

Shell Chief Executive Officer Ben van Beurden to step down, Wael Sawan appointed as his successor

LONDON, September 15, 2022 — Shell plc (“Shell”) today announced that Ben van Beurden will step down as Chief Executive Officer (CEO) at the end of 2022, and that his successor will be Wael Sawan. Wael’s appointment is effective January 1, 2023*, when he will also join Shell’s Board of Directors. Ben van Beurden will continue working as adviser to the Board until June 30, 2023, after which he will leave the group. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell Broadband service is dreadful, you cannot contact anyone to complain

12 Sept 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Broadband service is dreadful

Broadband service is dreadful, you cannot contact anyone to complain, on hold for 30 minutes today without speaking to anyone. Now they have closed for the weekend. I have sent emails but not received replies. They have lost my payments. Avoid, they are not fit for purpose.

Date of experience: 09 September 2022

Terrible.

Terrible.
They cut off my 87 year old moms phone. This isn’t just a phone for people of that age its and essential lifeline.
After spending an hour on hold I eventually got through to the customer service department. They said a bill hadn’t been sent because of billing issues. That’s why it wasn’t paid.
So, I settled the bill over the phone.
The following day the service was resumed and a demand for the money paid over the phone was sent to her house.
How incompetent are these people.
I spent another hour on hold. No reply to the call at all this time.
No response to my emailed complaint.
Obviously I now have to find another provider.
But a lot of stress for my mother.
DO NOT DEAL WITH THESE PEOPLE.
They are the worst of the worst. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell Energy Broadband Service is Dreadful

“Out of 10, would I recommend Shell Energy to any friends, family or acquaintances? The answer has to be an emphatic ZERO out of 10.”

“PLEASE STEER CLEAR OF THIS COMPANY, its hard enough as it is these days with the energy hike, families don’t need parasites like Shell Energy adding to their problems”

 10 Sept 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Broadband service is dreadful

Broadband service is dreadful, you cannot contact anyone to complain, on hold for 30 minutes today without speaking to anyone. Now they have closed for the weekend. I have sent emails but not received replies. They have lost my payments. Avoid, they are not fit for purpose. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

STATEMENT ON HM QUEEN ELIZABETH II BY SHELL

STATEMENT ON HM QUEEN ELIZABETH II

Sep 8, 2022

Shell Chief Executive Officer Ben van Beurden offers his condolences to the British Royal Family.

On behalf of Shell staff in the UK, the Commonwealth nations and across the wider world, we offer our deepest condolences to the British Royal Family.

We mourn the passing of an historic global leader of immense stature, courage and integrity. Her Majesty Queen Elizabeth II spent a life dedicated to serving the country and improving the lives of others. And for so many of us her loss will be felt personally. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell Energy Broadband left me a week without internet

8 Sept 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

SHELL BROADBAND, GET YOUR ACT TOGETHER

SHELL BROADBAND, GET YOUR ACT TOGETHER. YOUR CUSTOMER SERVICE IS APPALLING. THE WORST WE’VE EVER ENCOUNTERED !!!!!

HOW MANY SHELL BROADBAND EMPLOYEES DOES IT TAKE TO CHANGE A LIGHT BULB. ANSWER: AT LEAST SIX, ALL WORKING IN DIFFERENT COUNTRIES AND NONE OF THEM COMMUNICATING WITH EACH OTHER AND ENDLESSLY PASSING YOUR TELEPHONE CALL FROM PERSON TO PERSON UNTIL THE LINE GOES DEAD
OH, AND BY THE WAY, YOU’LL NEVER GET THE LIGHT BULB FITTED BECAUSE THEY’LL KEEP ON MESSING UP THE ORDER!! read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.