Royal Dutch Shell Plc  .com Rotating Header Image

Dreadful, arrogant uncaring service from Shell Energy

The featured extracts are from current customer reviews about Shell Energy posted on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring theme in negative reviews; the difficulty in communicating with the company. For ease of reading, typos are corrected. 

Terrible

Shell energy are terrible. Extremely long wait to get through to speak to someone and then there is a language barrier. Also long waits for the online chats of which you never receive a transcript of what was said. STAY AWAY!

Shell Energy dreadful company

Dreadful, arrogant uncaring service from Shell Energy in respect of a vulnerable customer registered on their so-called Priority Services Register. The most uncaring company I have ever encountered in nearly thirty years as a career. No responses to complaints, no response to call back requests, lost paperwork, denial of receipts and foreign staff who cannot understand English. This company is not fit to be an energy supplier. As for renewal? Never in a million years. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

SERIOUS ALLEGATIONS AGAINST SHELL ENERGY 

SERIOUS ALLEGATIONS AGAINST SHELL ENERGY 

Permission was given by Caroline Ryan to publish her comments about Shell Energy which she accuses of holding her hostage as a customer, making threats to destroy her credit rating and of sabotaging her switch to a different energy supplier, Octopus. 

From Caroline Ryan

After 12 months of arguing with this company they have now sent me a court summons?

I signed up with this lot and cancelled within 2 days.

They then sabotaged my switch to Octopus.

Once I received a cancellation notice from Octopus I called them. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Reuters: Police Detain 185 Climate Protesters at Brussels Car Show

NYT: Police Detain 185 Climate Protesters at Brussels Car Show

By Jan. 18, 2020

BRUSSELS — Police detained 185 protesters in central Brussels on Saturday after the environmental protest group Extinction Rebellion staged demonstrations at a car show in protest at the auto industry’s role in CO2 emissions that cause climate change.

The protest came only days after the European Commission unveiled ideas on how to finance its flagship Green Deal project that aims to make the European Union a CO2 emissions-neutral area by 2050, in part through the transformation of the car industry. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

thenational.scot: Environmental group takes legal action against Shell

By Karin Goodwin Reporter: 19 Jan 2020

A GROUNDBREAKING legal case being taken against oil company Shell could have dramatic consequences for the Dutch company’s Scottish North Sea operations, it has been claimed by environmental organisations.

The legal action, being led by Friends of the Earth (FOE) Netherlands on behalf of more than 30,000 people from 70 countries, aims to compel the company to “cease its destruction of the climate”.

Plaintiffs in the case argue that Shell is violating its duty of care and threatening human rights by knowingly undermining the world’s chances to stay below 1.5C, the level agreed to be critical by the 2018 Intergovernmental Panel on Climate Change report. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

BBC News:Climate change: Extinction Rebellion end blockade at Shell’s Aberdeen HQ

Governments and corporations like Shell all agree that my children are facing a catastrophic climate and ecological collapse yet are doing next to nothing to prevent this.”

16 Jan 2020

Extinction Rebellion protesters have ended a blockade at the entrances to Shell’s Aberdeen headquarters.

Activists arrived at the Altens base at about 06:30 and remained at the site until 19:30 in a bid to “hold Shell to account”.

The group said the protest was part of its two-week long campaign targeting the fossil fuel industry.

Shell said it was addressing its emissions and helping customers to reduce theirs.

And industry body Oil and Gas UK (OGUK) said climate change would not be solved by “stunts”. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

CSP: Shell Launches In-Car Payment in U.S.

By Jackson Lewis on Jan. 17, 2020

HOUSTON — Shell Oil Co. will now accept payment for fuel and services through Uconnect Market, an in-car commerce program from Fiat Chrysler Automobiles (FCA).

The Uconnect Market platform is available in model-year 2019 and 2020 Chrysler, Dodge, Jeep and Ram brand vehicles equipped with eligible connected services. Customers fueling such vehicles at participating Shell stations will be able to use Shell Pay & Save within Uconnect Market to pay for their fuel directly from their in-vehicle touchscreens, plus earn and redeem Fuel Rewards savings. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

yahoo! finance:Shareholders expect oil companies to be ‘responsive’ to climate change

Sara Dramer: Associate Producer: Yahoo Finance: Jan 17, 2020

Climate change emerging as the urgent issue of the day. Last year was the second-hottest year on record and the 2010s being the warmest decade on record.

And for the first time, climate-related issues dominated the top-five likely risks over the next decade, according to the World Economic Forum’s (WEF) new annual “Global Risks Report,” which ranks the most urgent risks currently facing the globe.

One oil industry watcher says big oil companies need to adopt better climate change policies or face repercussions from shareholders. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Output at Europe’s giant Groningen gas field plunges in Dec, dents Dutch stocks

Natural gas output at Europe’s largest onshore gas field, the Netherlands’ Groningen, continued to fall sharply in December following the Dutch government’s tightening of the production quota, with volumes down 43% year on year.

The rapidly declining output at the field has eaten away at Dutch gas stocks, which have now fallen below Gas Year 2018 levels and are well below the European average.

A production cap has been put in place to prevent earthquakes linked to gas extraction at Groningen and the Dutch government plans to phase out gas extraction at the field completely by mid-2022. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

The Washington Post: We live in an age of climate disaster. Now what?

By Ishaan Tharoor with Ruby Mellen

This week, U.S. scientists confirmed what anyone who has been paying attention would probably already know. The 2010s were the hottest decade ever recorded on the planet. 2019 was the second-hottest year ever measured, and the evidence was brutally on show: We saw swaths of Greenland’s ice cap melt into the sea, heat waves blaze through northern Europe, extreme storms and floods batter vulnerable islands and coasts, and epic wildfires scorch vast drought-ridden stretches of the globe. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Insurers praised for cutting fossil-fuel ties

Extracted from an article by Ryan Smith published by InsuranceBusinessMag.com: 17 Jan 2020

Activist groups have been pressuring financial institutions to cut ties with fossil fuel, and firms like AXA, Allianz, Swiss Re and SCOR have been among the first to respond. All four pledged not only to divest from fossil fuels, but to phase out the insurance and underwriting of coal and other fossil-fuel-related businesses, SIGWATCH said.

Energy companies such as Royal Dutch Shell and ExxonMobil were among the most criticized brands, according to SIGWATCH. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

investors CHRONICLE: Shell’s LNG bet looks sound despite glut

Mark Robinson

When Royal Dutch Shell (RDSB) launched its £35.6bn bid for BG Group, it was easy to appreciate the strategic rationale. At a stroke, the Anglo-Dutch energy giant not only bolstered its reserves, but also shored-up its position in a global liquefied natural gas (LNG) market which had grown rapidly since the turn of the millennium.

Shell wasn’t alone in increasing its exposure to the sector, but investors may now be questioning whether long-term prospects in gas markets warrant the massive capital allocation. A supply glut, most noticeably in the US Permian basin, weighed on gas prices last year, and there are few signs of respite as new fields in Australia and Russia come online. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

TIME MAGAZINE: The Reason Fossil Fuel Companies Are Finally Reckoning with Climate Change

Shell must grapple with its own existential crisis: How should a company that generates most of its profits by serving the world’s enormous appetite for oil navigate a long-term future in which shifting political and economic tides threaten to make fossil fuels obsolete?

BY JUSTIN WORLAND

A peculiar theme park in the Hague celebrates the history of the Netherlands through a series of miniature models. The Madurodam features little canals, old-fashioned windmills, tiny tulips and, amid it all, an homage to Royal Dutch Shell, the oil giant that is the biggest company in the country and, by revenue, the second largest publicly traded oil-and-gas company in the world. There’s a Shell drilling platform, a Shell gas station and a Shell natural-gas field, complete with a drilling rig. The display is at once odd–energy infrastructure in a children’s theme park–and entirely fitting: Shell has been, for decades, one of the most powerful players both in Dutch politics and on the global economic stage. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Scottish Government forestry officials feared a £5 million tree-planting deal with the oil giant, Shell, could be viewed as greenwashing

Even Forestry and Land Scotland officials warned this deal was greenwashing, and that is exactly what Shell is doing in adverts in petrol stations across the country.

Rob Edwards on

Senior Scottish Government forestry officials feared that a £5 million tree-planting deal with the oil giant, Shell, could be viewed as “greenwashing”, according to internal emails seen by The Ferret.

One executive at Forestry and Land Scotland (FLS) was worried that the government agency could “get worked over by Shell’s formidable PR machinery”. Another said that the deal was about Shell “reducing the harm that they do, not about them doing good.” read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Chron: ‘A sector in disarray’: Oil majors live beyond their means on investor payouts, study finds

“Investors are gradually moving away from energy stocks. A look behind the dividend payments of the leading companies helps explain why. For the core business of these companies, there is more money going out than coming in.” 

The largest oil and gas companies for years have lived beyond their means and paid more money to investors than they can reasonably afford, according to a new report.

The study from the Cleveland-based Institute for Energy Economics and Financial Analysis found that the five largest Big Oil majors — Exxon Mobil, Chevron, Royal Dutch Shell, BP and Total — spent $536 billion on shareholder dividends and stock buybacks since 2010 while bringing in just $329 billion in free cash flow. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

BBC News: Climate protesters block Shell’s Aberdeen headquarters

16 Jan 2020

Extinction Rebellion protesters have blocked the entrances to Shell’s Aberdeen headquarters.

Activists arrived at the Altens base at about 06:30 and plan to remain at the site all day “to hold Shell to account”.

The group says the protest is part of its two-week long campaign targeting the fossil fuel industry.

Shell said it was addressing its emissions and helping customers to reduce theirs.

The protesters plan to walk through Aberdeen city centre, starting at the railway station at 13:00 then going via Union St and the harbour.

The group also has its purple boat at the site. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Scottish Legal News: Shell granted interdict to ban Greenpeace protestors from Brent oil field rigs

Undated information published by Scottish Legal News 16 Jan 2020

An oil and gas company has been granted a court order to prohibit environmental campaigners from carrying out protests on four offshore installations in the North Sea.

Shell UK was granted an interdict to prevent Greenpeace activists from boarding or attempting to board the Brent Alpha, Brent Bravo, Brent Charlie and Brent Delta rigs 85 miles north-east of Shetland, after a judge in the Court of Session ruled that the defenders had “no right or title to occupy the installations”. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.
%d bloggers like this: