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EnergyVoice.com: Shell spills more oil, flares more gas in Nigeria

Spills in Nigeria for Shell increased to 2,000 tonnes in 2019, from 157 incidents, the company has disclosed in its annual report, up from 1,600 tonnes from 111 incidents in 2018.

These are predominantly a result of sabotage, the company said. Of the 164 spills of more than 100 kg of crude, 95% were the result of “illegal activities by third parties”. Flaring also increased in 2019 in Nigeria, by around 10%.

The number of spills caused as a result of its own operational issues fell to seven incidents, from 15 in 2018. This saw the volume of crude spilled fall to around 30 tonnes of crude, from 400 tonnes in 2018. Where there have been operational spills, SPDC pays compensation to people and communities. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

EnergyVoice.com: Shell boss paid £8.7m last year, 87 times more than average UK employee

The energy giant’s annual report showed its boss was paid 87 times more than the average Shell employee in the UK in 2019.

Mr van Beurden took home a base salary of £1.37m, an annual bonus of £705,000, and £6.3m from his long-term incentive plan (LTIP).

His total remuneration, including pension and tax equalisation, came to £8.7m, the Anglo-Dutch firm said.

That total is about £9m lower than in 2018, when he was paid 143 times more than the average UK employee. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

MOSOP Push Global Support for Self Determination for the Ogoni People

Delegates to the UNPO Presidents meeting in Washington DC

The Movement for the Survival of the Ogoni People, MOSOP, has called for global support for the people of Ogoni in Nigeria to achieve Self Determination and protection from discrimination.

Speaking at the just-concluded meeting of presidents of the UNPO in Washington DC, United States of America, president of MOSOP, Fegalo Nsuke said the repression and discrimination against the Ogoni people in Nigeria was unacceptable.

Nsuke said it was unfortunate that a simple demand for justice was being repressed by the Nigerian authorities leading to the death of over 4000 persons and continues to endanger the lives of over one million Ogoni people. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

The Guardian: Oil firm Shell to end its relationship with BFI and Southbank Centre

Shell is to end its relationship with two of the UK’s leading arts institutions amid growing concern about big oil’s role in the escalating climate crisis.

The fossil fuel corporation has confirmed it is not renewing its corporate membership deals with the Southbank Centre and the British Film Institute (BFI) when they come up for renewal later this year.

Campaigners say the decision underlines the shrinking “social licence” of fossil fuel companies in the midst of the climate crisis. It follows similar moves by the Royal Shakespeare Company (RSC), National Theatre and National Galleries Scotland, which have all severed ties with major oil companies in the last year. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

The nightmare company, Shell Energy

Extracted from the Facebook Group “Shell Energy (formally First Utility) – the worst customer service ever??” 

Posting begins:

The nightmare never ends 😡 copy of email to Shell Energy today:

Firstly I repeat and cannot overstate that your company is undoubtedly the most incompetent, bullying and disgusting organisation it has ever been my misfortune to deal with.

Following the Ombudsman’s decision on February 24th and your letter of the same date, I have been expecting a final itemised invoice within the ten days as promised.

However, today THREE letters have been received as follows:

1/ The first letter dated March 1st states that you have tried to contact me on several occasions, which is a deliberate lie. The letter then threatens collection and recovery action from yourselves. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

A Shell insider is behind LNG Canada’s disputed claim about reducing carbon pollution

March 4th 2020

A disputed environmental claim publicized by the fossil fuel firms backing a $40-billion liquefied natural gas project in B.C. can be traced back to a lifelong industry insider, who cautioned in interviews that his underlying calculations are “theoretical.”

Rob Seeley has been held up as an independent consultant who has demonstrated the green bona fides of natural gas coming from the proposed B.C. project, LNG Canada. The Coastal GasLink pipeline being built through unceded Wet’suwet’en Nation territory is meant to transport fracked gas to this terminal, where it would be liquefied, loaded onto ships and exported to Asia. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Climate action: the latest target of Europe’s fossil fuel lobbyists

Extracts

…the International Association of Oil and Gas Producers (IOGP) …  represents 29 of Europe’s main fossil fuel operators, including Total, Shell, BP and ExxonMobil.

Such firms, their business founded on extracting fossil fuels, have an interest in delaying or undermining policies designed to mitigate the effects of the climate crisis.

FULL ARTICLE

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Shell Energy, an absolute disgrace of a company

Featured below are extracts from negative customer reviews about Shell Energy posted during the last few days on Trustpilot.  Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 5 March 2020.

Bad customer service

Bad customer service, no answered phone calls, 1 hour wait, and no dedicated call centre. Rubbish Rubbish Rubbish

AVOID – ITS A TRAP – DON’T DISMISS A BAD REVIEW

Where do I even start. When you first get your tariff agreed by these sales reps, (who know how to pressure you) they will not tell you how variable it is. I was told I would pay £72 a month like I did at Scottish Power, and it was assumed I would pay around £864, (also written on when I was first sold this.) Of course I bought into this, and trusted this company, because for the previous 5 years, this is exactly what I paid with Scottish Power, (and left with credit!) Oh no, 5 months in with Shell, and I’ve already paid over £600!!!!! They claim they do tariff/ rate reviews, but this is only offered yearly. By that time, how much more would I have paid out?? Absolute disgrace of a company. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

NEW YORK INTELLIGENCER: Shell Is Looking Forward

EXTRACTS (Entire New York Magazine article can be read here)

Since 2017, when I published a book about American millennials, I’ve had the occasional cold call from corporations to come talk about my work, all but one of which I’ve turned down. But last fall, the Shell Scenarios team — as in Royal Dutch Shell, one of the biggest oil companies in the world — offered me £2,000 in exchange for a 15-minute talk and my participation in a group exercise. Its internal corporate think tank was holding a daylong conference about how generational change would affect the hopefulness projected in what the company calls the “Sky Scenario,” which it describes as “a technically possible but challenging pathway for society to achieve the goals of the Paris Agreement.” I’m not a climate expert, but apparently I qualify as a generational whisperer, at least to Shell, and to talk to me about global warming, the giant energy conglomerate wanted to fly me to London from Philadelphia, business class. I warned them that I couldn’t keep their money and asked if I’d need to sign an NDA. When they said no, I saw an opportunity to report on the oil company, undercover while in plain sight, without technically lying to anyone. It was too good to pass up. I said yes, then I emailed my editor. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

For almost a decade oil giants including Shell funded the Dutch Godfather of climate deniers, Professor Frits Böttcher

EXTRACTS FROM AN ENGLISH TRANSLATION OF AN ARTICLE AUTHORED BY INVESTIGATIVE JOURNALISTS BAS VAN BEEK, ALEXANDER BEUNDER, JILLES MAST AND MEREL DE BUCK.

This article is part of the Shell Papers, a joint research project conducted by Platform Authentieke Journalistiek and Follow the Money, into the ties between the Dutch government and the oil giant. In April 2019, we filed a total of 17 FOIA requests, demanding copies of all Shell-related documents from nine ministries, three provinces and five municipalities. As of March 2020, the FOIA procedures are still ongoing. You can track their progress here: read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Reuters: UK advertising watchdog investigates Shell’s “drive carbon neutral” campaign

By Matthew Green and Andrew R.C. Marshall: Reuters March 2, 2020

LONDON (Reuters) – Britain’s advertising watchdog has opened an investigation into claims by Shell <RDSa.L> that customers at its petrol stations can “drive carbon neutral”, after receiving complaints from members of the public, the regulator said on Monday.

Shell said in October that it would become the first petrol retailer in Britain to offset the carbon dioxide emissions from customers’ fuel purchases at its service stations at no extra cost by backing forestry schemes. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Daily Mail: Shell pays BBC Radio 1 DJ Greg James £100,000 to front campaign plugging the oil company’s ‘green’ credentials

Radio 1 DJ Greg James was paid £100,000 by oil giant Shell to front an online campaign which plugged the company’s ‘green’ credentials.

The Breakfast Show presenter, who is paid £229,999 a year by the BBC, is the latest star to be accused of cashing in on their public profiles by moonlighting for corporate firms.

The 34-year-old, who broadcasts to around 5.6 million listeners each Monday to Thursday, fronted a five-part series for Shell called The Great Travel Hack.

The Top Gear-style programme followed two teams of competitors racing from London to Istanbul while using environmentally friendly vehicles. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Bombardment of terrible customer reviews about Shell Energy on Trustpilot continues

Featured below are extracts from negative customer reviews about Shell Energy posted during the last 36 hours on Trustpilot.  Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 1 March 2020.

Terrible Customer Service

My problem is still unresolved takes an hour to get through , someone supposed to be looking into how my 5 yr contract was sold that was nearly 4 wks ago, nobody can give me a final settlement to allow me to leave , promised a call back last week and an e mail , neither have happened, I’m going to report to trading standards as they have me on a high tariff whilst waiting for them to respond which they never do. Terrible customer service.

Got an email off shell broadband saying… read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Negative customer reviews about Shell Energy posted during the last 24 hours on Trustpilot

Featured below are extracts from negative customer reviews about Shell Energy posted during the last 24 hours on Trustpilot.  Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 27 February 2020.

BEEN VERY DIFFICULT TO SPEAK TO SOME…

BEEN VERY DIFFICULT TO SPEAK TO SOME ONE AT THE COMPANY
TRIED FOR 4 WEEKS EVERY DAY JUST TO GO ROUND IN A CIRCLE

TRIED A NEW APPROACH RANG AT 5PM AND YES GOT THROUGH TO A HUMAN CALLED RACHAEL RICHARDS
WELL WANT A BREATH OF FRESH AIR
1. POLITE LADY
2. LISTENED TO MY PROBLEM
3. SORTED IT ALL OUT
4. Thought i was going to have to go back to drinking after 5 months alchol free

But know back to good old customer service friendly chatty and helpfull plus resolved

cant thank her enough Gary
free read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Shell Energy apologises to a distressed terrorised pensioner

Printed below is the main content of a Shell Energy letter dated 24 Feb 2020 to a distressed terrorised pensioner apologising for issues raised, including shortfalls in service, overcharging and bullyboy tactics.

Hello Mr XXXX

Ombudsman Final Decision dated 24 February 2020

We’ve set out below the list of remedies set by the Ombudsman and the status of each. If there’s any outstanding matters left to address. I’ve confirmed when you’ll expect your next update and/or resolution.

The Ombudsman decided that Shell Energy should:

  • Provide you with a goodwill payment of £200 in recognition of the shortfalls in service you have experienced this will be credited to the account within 10 working days.
  • Credit your account with £820.79 in recognition of overcharging you for 4399kWh of electricity rather than re-billing your account and re-applying SLC 21BA as proposed by Shell Energy. This has been completed by correcting the inial read on the account 61750.
  • The remaining balance on the account after the £200 gesture of goodwill has been applied will be £1199.50

I would like to take this opportunity to apologise for the issues raised and the inconvenience it has caused. It is important to us that we provide a consistent and accurate service and to do this we continue to provide visibility and feedback to other departments regarding matters such as yours. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Reuters: Jesuit order to ditch fossil fuels from $500 mln equity portfolio

…it is more than halfway through the process of selling out of its holdings in oil majors BP, Shell and Total.

by Reuters: Wednesday, 26 February 2020 00:01 GMT

LONDON, Feb 26 (Reuters) – Catholic religious order Jesuits in Britain will ditch fossil fuel companies from its $500 million equity portfolio by the end of the year, it said on Wednesday, citing corporate failure to respond quickly to the threat of climate change.

Asset managers responsible for more than $14 trillion have divested from the sector in recent years, though many more prefer to remain invested and engage with companies to change their business strategies.

Some companies have sought to address investor concern, including BP’s pledge this month to reduce its carbon emissions, though critics have said that such measures have not gone far enough. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.
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