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Shell Energy Shamed By Continuing Flood of Bad Trustpilot Reviews

Featured below are extracts from negative customer reviews about Shell Energy posted during the last few days on Trustpilot.  Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article was posted on 18 February 2020.

If you’re looking for an energy company…

If you’re looking for an energy company with good service and competitive prices don’t go to Shell hi prices and terrible customer services

I needed to speak to Customer Support…

I needed to speak to Customer Support about my account, I have been trying to call them for three days without success.

On my latest call, I’ve been on hold for just over 50 minutes, this is totally unacceptable as it is on the other three calls I’ve made to them today, on each occasion the phone goes dead after being on hold for a long time. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Reuters: UPDATE 1-Shell temporarily suspends LNG liftings from Prelude off Australia

* No timeframe for resuming output at Shell’s Prelude FLNG

* Outage keeps Prelude LNG off amid market glut (Adds background on Prelude)

MELBOURNE, Feb 18 (Reuters) – Royal Dutch Shell has temporarily suspended cargo liftings from its Prelude floating liquefied natural gas (LNG) facility off northwest Australia while it works to restore production following an electrical trip on Feb. 2.

“Work continues to restore full operations on Prelude, our floating LNG facility in Australia,” the energy giant said in an emailed statement on Tuesday. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

REUTERS: Nigeria’s state oil company and partners spent $360 mln on Delta cleanup -NNPC

FEBRUARY 17, 2020 / 9:28 PM

YENAGOA, Nigeria, Feb 17 (Reuters) – Nigeria’s state oil company and its joint venture partners have spent $360 million on cleaning up the Niger Delta oil heartland in the past two years, the Nigerian National Petroleum Corporation (NNPC) said on Monday, but locals said little work had been done.

Nigeria is Africa’s biggest crude oil exporter. Oil sales account for around 90% of its foreign currency earnings but oil spills in the southern Niger Delta region have caused pollution and angered locals. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Bloomberg: U.S. Says It Has Thwarted $6 Billion Russia-Germany Gas Pipeline

Bloomberg News: Patrick Donahue and Matthew Miller: February 15, 2020

(Bloomberg) — President Donald Trump’s top energy official said he’s confident that Russia won’t be able to complete the Nord Stream 2 gas pipeline in the Baltic Sea — and signaled that the U.S. will press forward with its opposition to the project.

Asked about Russian efforts to circumvent U.S. sanctions on the pipeline by completing it on its own, U.S. Energy Secretary Dan Brouillette said “they can’t” — and dismissed claims that project owner Gazprom PJSC will face only a short delay. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

OilPrice.com: Canada Rocked By Anti-Pipeline Protests

By Nick Cunningham – Feb 15, 2020, 2:00 PM CST

Protests continue to swell over the Coastal Gaslink Pipeline, a long-distance pipeline carrying natural gas from Alberta to the Pacific Coast.

The pipeline’s route would travel more than 400 miles to the coast at Kitimat, British Columbia, where it intends to deliver gas to a massive LNG export project, under construction by a joint venture led by Royal Dutch Shell.

The $6.2 billion Coastal Gaslink pipeline, which is being built by TC Energy, runs through territory of the Wet’suwet’en Nation. Some First Nations chiefs support the pipeline, but others do not. Those opposed have demanded a halt to construction.

The Royal Canadian Mounted Police (RCMP) began arresting indigenous peoples on their territory earlier this month. “Forcing indigenous peoples off their own territory is in complete and disgusting violation of the United Nations Declaration on the Right of Indigenous Peoples,” Grand Chief Stewart Phillip of the Union of BC Indian Chiefs said in early February. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

$350million Ogoni Cleanup Funds Sunk in HYPREP Corruption – MOSOP

The Movement for the Survival of the Ogoni People (MOSOP) says the failed Ogoni cleanup exercise under the management of the Hydrocarbon Pollution Remediation Project (HYPREP) has received a total of US$350,000,000 (Three Hundred and Fifty Million U.S. Dollars) since 2017 without anything to show for it.

Lamenting the corruption and looting going on in HYPREP yesterday (February 14, 2020) during a briefing in his office in Bori, headquarter of Khana local government area,  President of MOSOP, Fegalo Nsuke said it was unfortunate that an overwhelming $350million, an estimated NGN128,000,000,000 (One hundred and twenty eight billion Naira) meant for the cleanup has been largely misappropriated due to the massive corruption in HYPREP. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

More pissed off customer reviews about Shell Energy posted on Trustpilot

Featured below are extracts from negative customer reviews about Shell Energy posted during the last few days on Trustpilot.  Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted 13 Feb 2020.

Truely awful, avoid at all cost

Truely awful. Takes very long to answer phones every time, no matter what day of week. I bought a house and received estimated bills. When I tried to update the reading, it keeps saying on the system it’s invalid. But they wouldn’t listen that I haven’t moved in yet. And of course I keep getting estimated bills which are way higher than they should be. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Bloomberg: BP’s bold goal: Eliminate or offset its carbon emissions

BLOOMBERG: FEB. 12, 2020 2:50 PM

BP’s new boss set out the boldest climate goal of any major oil company, pledging Wednesday to eliminate almost all of the carbon emissions from BP operations and the fuel it sells to customers.

Bernard Looney, who has been the company’s chief executive for just a week, set an ambitious agenda for what’s becoming an existential challenge for the oil industry. While peers such as Royal Dutch Shell, Total and Equinor have responded to investor pressure by adopting targets for emissions curbs, none has promised to zero out all emissions from the fossil fuels they pump from the ground. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Bloomberg: All eyes on Exxon and Chevron after BP pledges to go carbon neutral

KEVIN CROWLEY: FEB. 12, 2020: 2:31 PM

BP’s pledge to zero out all its carbon emissions by 2050 deepens the divide between major European and American oil producers on climate change, increasing the pressure for Exxon Mobil Corp. and Chevron Corp. to do more.

The U.S. giants have committed only to reducing greenhouse gases from their own operations. On Wednesday, BP followed Royal Dutch Shell and Equinor in pledging to offset the carbon emissions from the fuels they sell. Known as Scope 3, the emissions from cars, homes and factories are responsible for 90% of fossil fuel pollution. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Reuters: BP Boss Looney Sets Out to ‘Reinvent’ Oil Giant With Zero Carbon Goal

BP Boss Looney Sets Out to ‘Reinvent’ Oil Giant With Zero Carbon Goal

Reuters: Feb. 12, 2020

LONDON — BP set one of the oil sector’s most ambitious targets for curbing carbon emissions on Wednesday as new chief executive Bernard Looney began the biggest revamp in its 111-year history.

While investor groups welcomed the 2050 targets set out by Looney, which put BP ahead of rivals Royal Dutch Shell, Total, Equinor and all of the U.S. oil majors, environmental campaigners criticized a lack of detail.

“We have got to change and change profoundly because the world is changing fast and so are society’s expectations of us,” Looney said in his first major speech as CEO, after earlier highlighting a need to “reinvent BP”. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

The Guardian: Big oil entering a “death knell” phase

BP, Shell, Chevron and Exxon have made almost $2tn in profits in the past three decades as their exploitation of oil, gas and coal reserves has driven the planet to the brink of climate breakdown, according to analysis for the Guardian.

The scale of their profits is revealed as experts say the fossil fuel boom is coming to an end, with big oil entering a “death knell” phase, according to one prominent Wall St commentator.

Analysis for the Guardian by Taxpayers for Common Sense in the US reveals that since 1990 – at which point the impact of fossil fuel extraction on the climate had been well known to industry leaders and politicians for years, experts say – the big four companies have accumulated $1.991tn in profits. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Oil sector is unloved, but holding up under pressure – HSBC

Oil sector is unloved, but holding up under pressure – HSBC

** HSBC says the global integrated oil sector is holding up well despite combined pressure of price and margin weakness

** Brokerage upgrades Royal Dutch Shell to “buy” from “hold”, saying its financial framework is not at a significant risk

** However, says Shell’s current free cash flow breakeven is above average for the sector

** BP Plc and Total SA remain at low risk, and BP is HSBC’s preferred stock with best company-specific catalysts this year read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

FT: Surge in plastics production defies environmental backlash

At a time when the oil industry is gripped by fears that demand for petrol will collapse in an era of electric vehicles, many hydrocarbon producers are betting on petrochemicals — and in particular, plastics — to fill the gap.

in Paris: 12 Feb 2020

Along the banks of the Ohio River in Beaver County, Pennsylvania, giant cranes whir overhead as thousands of construction workers toil away at what will be one of the largest plastic factories in the world.

The multibillion dollar Royal Dutch Shell plant, on the site of an old zinc smelter in the American rust-belt, is the biggest investment in the state since the second world war…

At a time when the oil industry is gripped by fears that demand for petrol will collapse in an era of electric vehicles, many hydrocarbon producers are betting on petrochemicals — and in particular, plastics — to fill the gap. But doubts are emerging about the wisdom of a huge expansion in capacity that will leave the world awash in products that can take hundreds of years to decay. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

EnergyVoice.com: With Big Oil’s future in doubt, new BP boss gets ready to set out vision

As BP Plc’s new chief delivers his vision to transform the company on Wednesday, investors and activists want to know just how much appetite he has to take on the existential crisis facing the oil industry.

12 February 2020

Bernard Looney’s big challenge will be to navigate BP through an energy transition with the world falling out of love with oil, and louder demands from investors to pivot toward clean energy. When climate protesters forced the company to shut its London headquarters last week, the 49-year-old Irishman promised them he would address their concerns.

BP is already taking some modest steps to address climate change, including investment in renewables and selling some of its most carbon-intensive assets. But it remains an oil major through and through, still very much the company that tapped the first fields in Iran early in the last century and drilled wildcat wells on the Alaskan frontier more than 60 years ago. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Deluge of pissed off customer reviews about Shell Energy posted on Trustpilot

Featured below are extracts from negative customer reviews about Shell Energy posted during the last few days on Trustpilot.  Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in negative reviews including the difficulty in communicating with the company and suspicion that many of the positive reviews are fake. 

Posted 10 Feb 2020.

Awful company

Awful company, thank god i wasn’t a signed up member!
Moved into a property supplied by Shell Energy, switched straight away, took meter reading and supplied to them on the 1st day.
Then they start sending text messages to say to call a number to pay, search of the number online shows it as a scamming number rated as ‘Dangerous’ on ‘Who Called Me’.
When you call the number they want all your personal details and bank details without even confirming anything to prove who they are and they know who is calling them, they ended up hanging up on me when I asked them to confirm some of my details even just my door number.
Go to the website, its just as bad trying to get some contact details, eventually had to fill out a form as even the online chat isn’t a chat, its automated.
Eventually get an email from them confirming the details, and I pay and send them confirmation via email, then I continue to get threatening messages about outstanding payment and debt collectors.
Awful company, I’m guessing staff members have increased their ratings on here, have a look at their ratings on some other sites. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Nigeria: 2020 could be Shell’s year of reckoning

10 February 2020, 00:01 UTC

In 2020 Shell will face unprecedented legal scrutiny over decades of human rights abuses in Nigeria, Amnesty International said today, as the oil giant braces itself for conclusions in a string of European court battles. Allegations range from complicity in unlawful executions to systemic pollution and environmental damage in the Niger Delta.

(RELATED: Investigate Shell for complicity in murder, rape and torture)

Amnesty International has been researching Shell’s activities in the Niger Delta for more than 20 years, compiling compelling evidence of the company’s role in human rights abuses. In a report released today, the organization highlights the various cases that are finally putting Shell’s harmful operations in Nigeria on trial. read more

royaldutchshellplc.com and its sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.
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