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Shell to shift IT jobs to India, Malaysia

From our Archives, June 2004… Shell to shift IT jobs to India, Malaysia

PTI / Houston June 08, 2004

In order to improve quality and save $850 million annually beginning in 2008, Shell Oil Co is cutting 600 to 800 information technology jobs in the USA and offshoring most of these jobs to India and Malaysia.

“It’s about reducing cost and improving quality,” said Anne Knisely, manager of corporate media relations for Shell Oil, which is based in Houston and is part of the Royal Dutch-Shell Group of Companies.

Currently, Shell has a total IT manpower of 9,300 personnel globally, including 2,200 in the United States. Most of the domestic IT jobs are in Houston. This cutback will be mostly among temporary staff, whose work will be transferred to low-wage countries. A Dutch IT worker costs the company $85,000 annually, compared to $20,000 for an Indian.

The Royal Dutch-Shell Group of companies has reportedly signed contracts with IBM and Wipro Technologies for IT services from India. Recent reports said the outsourcing deals could be worth $1 billion or more.

However, both Shell and IBM refused to comment.

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