Exorbitant Prices

Comments are off for this post

Posted by John Donovan: 7 Dec 2023

In a stunning display of numerical acrobatics, Shell Energy recently decided to play fast and loose with the concept of estimated meter readings, leaving one customer absolutely floored. Debbie Abbott, a 53-year-old who practically tiptoes around her gas usage, got the shock of her life when Shell handed her an energy bill almost 8,000% higher than her usual. Talk about inflation!

Debbie, who only cranks up her heating when her home turns into an igloo (14 degrees Celsius, to be precise), was used to seeing bills like £10.66 and £15.12. So, you can imagine her disbelief when Shell casually slid her a final gas bill of £1,197 as she switched to Octopus Energy. That’s not a bill; that’s a ransom note! read more

This website and sisters royaldutchshellgroup.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net, and shellwikipedia.com, are owned by John Donovan. There is also a Wikipedia segment.

Absolutely appalling service from Shell Energy Broadband

Mar 21st, 2023

by John Donovan.

Comments are off for this post

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Ryan: Location Doncaster: Date 2023-02-27

Comments

They offer you 6 months free broadband as an existing energy customer, but it isnt free, they bill you for the first month at least out of your bank account, how on earth is that free? avoid these scammers

Reviewer ClareH: Location Lynton: Date 2023-02-27

Comments

Absolutely appalling service. They took over my Post Office account, without my knowledge, and stopped taking any money – then they land me with a HUGE bill. Sorted that in November and I set up a Direct Debit with them expecting them to take monthly…NOPE I contacted them after 3 months to ask why they had not taken it to find they now expected me to pay another HUGE bill, in my reckoning it should have been less than £60, 3 months at £18.99 but they tell me I owed over £370!!! So I ask for an explanation…nope they took it out of my account the same day...I am still waiting for an explanation and will be looking for an alternative provider….steer clear read more

Shell beats forecasts as profits more than double

Oct 27th, 2022

by John Donovan.

Comments are off for this post

BBC NEWS

Shell beats forecasts as profits more than double

By Michael Race: Business reporter, BBC News: 27 Oct 2022

Shell has reported profits have more than doubled between July and September helped by high oil and gas prices.

The energy giant said underlying profits reached $9.5bn (£8.2bn) in the third quarter.

That compares to $4.2bn during the same period last year though it is a slowdown from the second quarter when it announced record figures.

The invasion of Ukraine sparked oil and gas prices to rise as nations pledged to cut dependence on Russian energy. read more

Energy company Shell reports profits of $9.5bn for Q3 of 2022

Oct 27th, 2022

by John Donovan.

Comments are off for this post

The chief executive of Shell had himself called on the government to tax oil and gas companies in order to protect the poorest people in society from soaring energy costs.

skynews

Energy company Shell reports profits of $9.5bn for Q3 of 2022 but not at record levels seen in first half of year

The London-listed oil and gas company had reported record profits in the first half of the year amid soaring oil and gas prices.

By Sarah Taaffe-Maguire, business reporter

Thursday 27 October 2022 09:12, UK

Shell has reported operating profits of $9.5bn (£8.19bn) for the third quarter of this year, lower than that of the three months before but still more than double the same period in 2021. read more

Shell is possibly the worst broadband supplier in the world

Sep 5th, 2022

by John Donovan.

Comments are off for this post

“We are experiencing high call volumes” blah blah blah. Why not employ some more people if you are always so busy????? I was 149 in the queue. That is ridiculous!!!!

5 Sept 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Say no to Shell broadband

1, Waiting over a hour to talk to a customer service advisor.
2. Overcharged for a package of £47/month (from 153mbps to 304mbps; advertising with 290mbps average speed). However, the actual average download speed just 75mbps. And never fix the low speed problem. The internet will be suspended for 5 minutes between 2am to 3am.
3. Cancellation team is the worst customer service provider team in the world. Threatens me with £290 early termination fee. Bad and rude attitude. read more

LEAVE ME ALONE SHELL!! STOP BULLYING ME AND SENDING ME EMAILS ASKING FOR MONEY WHEN THE PRODUCT YOU SELL DOESN’T WORK AND YOU WONT DO ANYTHING TO FIX IT!!!

Aug 28th, 2022

by John Donovan.

Comments are off for this post

LEAVE ME ALONE SHELL!! STOP BULLYING ME AND SENDING ME EMAILS ASKING FOR MONEY WHEN THE PRODUCT YOU SELL DOESN’T WORK AND YOU WONT DO ANYTHING TO FIX IT!!!

28 August 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

DO NOT USE SHELL

DO NOT USE SHELL. We have had the worst internet connection for months now and have even had to upgrade our phone contracts just to get online. We have contacted shell several times, who have done absolutely nothing to resolve the issue. They are now trying to charge us 273 as an early termination charge which I refuse to pay as I will not pay for a product that DOES NOT WORK!! LEAVE ME ALONE SHELL!! STOP BULLYING ME AND SENDING ME EMAILS ASKING FOR MONEY WHEN THE PRODUCT YOU SELL DOESN’T WORK AND YOU WONT DO ANYTHING TO FIX IT!!! read more

Very low internet speeds and terrible customer service provided by Shell Energy Broadband

Aug 22nd, 2022

by John Donovan.

Comments are off for this post

My basic problem with Shell is that every time I call, I’m on the line for 40 – 50 minutes, most of it ‘on hold’: “Actually speaking to a human is near impossible unless you have a spare 2hrs to spend trying to get through.”

Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Nigel Miller: Location Macclesfield: Date 2022-08-09

Comments

Called to renew /upgrade contract. After agreeing I recieved two emails first with confirmation of 18 month instead of 12 month. Second email telling I am coming to the end of my contract soon and info on continuing price and an offer higher then just agreed. Customer service person spoke garbled english and had no clue after 23 minutes about my new contract. Then cut me off. Absoultely useless CS. read more

Terrible service for Shell broadband customers!!

Aug 15th, 2022

by John Donovan.

Comments are off for this post

15 August 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Terrible customer service for Broadband Customers !!

I haven’t had my first bill yet and I spent so much time holding the line with their customer service. Never manage to have a resolution but only be passed between customer service, retention service and technical support.. not a single person has taken ownership of the issue or got anywhere close to giving me a solution. I’m dreading the thought I’m now stuck with them for over a year. What a massive mistake !!
PS Not once I’ve been given the name of the person I was talking to; this makes me very worried about the authenticity of the previous reviews praising individuals for their “great” service !! read more

No Shell Internet for two weeks

Jul 12th, 2022

by John Donovan.

Comments are off for this post

Disrespectful, Unprofessional and Frustrating (all at the same time)

12 July 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

No internet for two weeks

I’ve waited 2 weeks to get my broadband transferred to my new address and get an engineer however the day it was scheduled nobody turned up and no internet connection, very frustrating after this long wait, how can I resolve this issue?

Disrespectful, Unprofessional and Frustrating (all at the same time) read more

SHELL ENERGY = SHAMBOLIC

Jul 4th, 2022

by John Donovan.

Comments are off for this post

4 July 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Terrible Broadband Provider

Terrible Broadband provider.

Not had any service for months even though paying for high speed fibre, I have been on the phone for literally hours every week only for them to keep telling me my fault has been resolved.

This morning was the 4th time I’ve taken time away from work for an engineer, to fail to turn up or even call me.

After an hour on hold this morning, they advised its not possible for me to speak to a manager, to make a complaint, or basically do anything to resolve the situation. read more

Shell broadband speed is glacially slow

Jun 29th, 2022

by John Donovan.

Comments are off for this post

29 June 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Avoid at all costs

I didn’t ask to be a Shell Broadband customer. I signed up for Post Office broadband, but Shell bought them out and existing PO Broadband customers were forced to migrate to Shell or pay an early termination penalty. Shell customer service is hopeless, you waste huge amounts of time on the phone trying to contact these people, the broadband speed is glacially slow (and my broadband was meant to be fast but it was hopeless). I’ve just got rid of them and had to pay £157 for the privilege. Don’t even think about becoming a Shell Broadband customer, it’s not worth the time, money and stress. It’s a rip off. read more

My Shell Broadband still not working after 6 weeks

Jun 23rd, 2022

by John Donovan.

Comments are off for this post

“Broadband still not working after 6 weeks.”: “Straight away I noticed how slow the speed was and how long it took to connect to sites. Tried to call Shell, but could not get through, tried emails but no reply…”: Absolutely terrible service and bully boy tactics.”: “I would strongly advise people to avoid Shell”

23 June 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Awful customer service. read more

Total disinterest and incompetence by Shell Energy

Jun 23rd, 2022

by John Donovan.

Comments are off for this post

“Seeing how many bad reviews are on here the last few days I can see why. Terrible company…”: “I have never had this type of total disinterest and incompetence before with any company.”

23 June 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Was switched to shell when previous…

Was switched to shell when previous company went bust. shell by far are the worst company I have ever delt with . 2 visits to fit a smart meter. Sending me a letter saying they have to increase my direct debit to over £400 a month way UNDER my usage.as I will not pay a ridiculous amount each month I cancelled the direct debit and simply pay each month for actual energy used not a penny more not a penny left. Shell have marked my credit file a month in arrears.but not updated it for over 3 months. Customer service is awful they simply too big to care as soon as I am able to switch I will be leaving my money be better spent elsewhere read more

The prize for “MOST USELESS COMPANY ON THE PLANET” goes to ……. SHELL ENERGY

Jun 21st, 2022

by John Donovan.

Comments are off for this post

The prize for “MOST USELESS COMPANY ON THE PLANET”
goes to …….
SHELL ENERGY

21 June 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

MOST USELESS COMPANY ON THE PLANET

The prize for “MOST USELESS COMPANY ON THE PLANET”
goes to …….
SHELL ENERGY

– Incorrect invoices
– Backdated price increases
– Customer Service who ignore communications
– Refusal to provide full details of the tariff I was on
– An IT system which could not correctly download any bills
– An IT system which will not allow me to enter meter readings.
– An IT system with insecure login
– Payments listed on my account but not credited to my account. read more

Anyone reading this AVOID Shell broadband

Jun 16th, 2022

by John Donovan.

Comments are off for this post

“Snail’s pace download speed of Shell Broadband”

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Dave: Location Staffordshire: Date 2022-06-13

Comments

Have a line fault Shell aranged for Openreach to contact me when they are coming, waited three days but no call from anyone. Have tried to phone Shell six times. waited at least 30 minutes to 45 minutes not answered. fed up with this so called caring company, off back to another provider

Reviewer Shahin Hussain: Location Rochester: Date 2022-06-13 read more

Bombardment of complaints about Shell Energy Continues

Jun 14th, 2022

by John Donovan.

Comments are off for this post

14 June 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Very poor company, terrible service

Very poor company, ridiculous estimated bills, avoid at all cost

Terrible company

Terrible company, poor customer relations, threatening text messages when I have upped my direct debit with them every month and make one off payments which they don’t seem to apply to my account. It is impossible to speak to a human being, you have to leave your account number and phone number on an automated line with a promise of a call back that never comes. I have done an online enquiry form disputing what I am paying and don’t even get an acknowledgement. I have so far paid them £511 this month alone yet my balance has gone up not down. This company are an absolute joke!! The sooner I can move supplier the better. I am only with them because pure planet went bust and I was automatically moved to shell. They clearly can’t cope with the new volume of customers but are more than happy to take our money! read more

30 November 2023: Posted by John Donovan

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.
Extremely slow broadband for 10 months, not fixed. I have had slow broadband well below the guaranteed speed for 10 months and Shell Energy have not been able to fix it. They have tried sending about 4 or 5 engineers but have not fixed the problem. Gurps, who I have been dealing with most recently, has been friendly and polite, alth… Read more

Extremely Slow Shell Broadband

Exorbitant Prices

Share this:

Like this:

Share this:

Like this:

Share this:

Like this:

The London-listed oil and gas company had reported record profits in the first half of the year amid soaring oil and gas prices.

Thursday 27 October 2022 09:12, UK

Share this:

Like this:

Share this:

Like this:

Share this:

Like this:

Share this:

Like this:

Share this:

Like this:

Share this:

Like this:

Share this:

Like this:

Share this:

Like this:

Share this:

Like this:

Share this:

Like this:

Share this:

Like this:

Share this:

Like this:

Share this:

Like this:

Introducing... Shelldon!

JOE LYCETT DISCUSSES SHELL WITH JOHN DONOVAN

Meta

John Donovan’s ebooks

JOHN DONOVAN TV DOCUMENTARY INTERVIEW

SHELL EXECUTIVES AT THE CENTER OF A SCHEME TO STEAL $1.3 BILLION FROM NIGERIA’S PEOPLE

SHELL ADMITS DEALING WITH NIGERIAN MONEY LAUNDERER – BBC NEWS

SHELL, ENI AND NIGERIAN OFFICIALS IN OPL 245 CORRUPTION SCANDAL

INVESTIGATION OF OPL 245 NIGERIAN OIL CORRUPTION SCANDAL

DUTCH EARTHQUAKES CAUSED BY SHELL/EXXON

SHELL KILLS FOR OIL IN NIGERIA

SHELL LIED ABOUT CLEANING UP OIL IN NIGER DELTA

SHELL SPIES INFILTRATED NIGERIAN GOVERNMENT

LEGO DROPS SHELL OVER GREENPEACE OIL SPILL VIDEO

SHELL ARCTIC DRILLING ACCIDENTS

SHELL KNEW ABOUT CLIMATE CHANGE DECADES AGO

ROYAL DUTCH SHELL FOUNDER SIR HENRI DETERDING, NAZI FINANCIER

JOHN DONOVAN PROMOTIONAL GAMES FOR SHELL AND OTHER CLIENTS

Archives

SHELL OFFICIAL ENDORSEMENT OF THIS WEBSITE

Critic’s corner

The worst ever

30 November 2023: Posted by John Donovan

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

The worst ever

OVER 500 EXTERNAL PUBLICATIONS CITING OUR SHELL WEBSITES

DISCLAIMER

Categories

SHELL PROPPED UP APARTHEID

Royal Dutch Shell plc .com Cookies Policy