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Posts under ‘Business ethics’

Shell Broadband Most Evil! Avoid at all Cost

The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.

25 Sept 2021

Most Evil! Avoid at all cost!

Most Evil!

Despite having sent back the router and provided proof of postage/delivery, Shell Energy kept on writing to say I was liable to pay £35 for the ‘unreturned’ router. Having complained THREE (3) times and had the customer service team writing back, assuring me to not worry about it, I then received today a DEBT COLLECTION letter ‘threatening’ me to pay £35 debt that “I OWE”!!!! Flippin egg!!! read more

royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Shell Energy, probably the worst company in the world

The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.

For the love of God, do not take your electricity from this company.

25 Sept 2021

STAY AWAY…. AGAIN

2 months since my previous review. Since then my complaint has not been resolved. Engineers not turning up or going to a wrong address.
Every time a 30 pound compensation which is in no comparison to having to take half days off from work every time. Shell Energy is by far the worst company I have ever had to deal with. For the love of God, do not take your electricity from this company. read more

royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Avoid Shell Broadband like the plaque

The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.

22 Sept 2021

Avoid Shell Broadband like the plaque

Avoid Shell Broadband, losts of hidden costs once you leave after your contracts ended!! I found shell’s broadband offer last year at the “money saving expert” webside, he is usually very good to explain your benefits and your costs -unfortunately no mention what’s happen, once your contract finished and you try to leave!

As soon as my new company cancelt my continuing with shell, I got an email that I have to pay £12.– ceasing fee -even my contract ended on the 31.Aug.2021 and the transfer date was the 6.9.2021! I called customer service, they explained: if I’m in contract I have to pay an in-contract ceasing-fee, and now I have to pay an out-of-contract ceasing-fee -unbelievable, never experienced something like this before! To top it all up and add more stress to it, they want the old router back -off course all at my own costs -if I’m not able to do so, they charge me £35.– for it! read more

royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Shell Energy Company from Hell

The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.

22Sept 2021

Energy Company from Hell

Shell Energy are the worst energy company I have ever dealt with. I had a tenanted property where the previous tenant had signed up to one of their pay as you go electricity card. It was winter and their very expensive tariff cost me a fortune when i kept topping it up. they blocked my transfer to another company and I had to involve the Energy Ombudsman. I have now sold the property but even now my solicitors can’t get a final bill from them to pay. Avoid at all cost. read more

royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

BP, Shell presence at United Nations climate conference set to be limited

Seeking Alpha

BP, Shell presence at United Nations climate conference set to be limited

Sep. 20, 2021 11:14 PM ETBP, RDS.A…Iberdrola, S.A. (IBDRY)SSE plc (SSEZY)SSE plc (SSEZF)By: Carl SurranSA News Editor

  • BP and Royal Dutch Shell (RDS.ARDS.B) are disappointed at being sidelined at the United Nations climate conference which starts October 31 in Glasgow, Wall Street Journal reports, as the oil industry has yet to agree on science-based plans for how it will reduce carbon emissions, a hurdle U.K. organizers set as a prerequisite for involvement in the event.
  • Both companies reportedly had hoped to be more heavily involved in the event after committing to plans to pivot away from oil and gas and invest more in low-carbon energy, though they plan to send staff, and BP says CEO Bernard Looney will attend.
  • Other energy firms, such as utilities SSE (OTCPK:SSEZY) and Scottish Power, which is owned by Ibderdrola (OTCPK:IBDRY), are among the event’s sponsors after their emissions reduction plans were approved by the organizers.
  • Meanwhile, a new United Nations analysis of country pledges under the Paris climate agreement says global emissions would be 16% higher in 2030 than in 2010, far from the 45% reduction by 2030 that scientists say is needed to stave off serious climate change.
  • The climate plans are contrasted by an energy shortage crisis in Europe that threatens to get worse by the time the Glasgow conference occurs.
  • read more

    royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

    Competition watchdog gives firms deadline on ending ‘greenwashing’

    The Guardian

    Competition watchdog gives firms deadline on ending ‘greenwashing’

    Rob Davies: Mon 20 Sep 2021 16.02 BST

    The UK competition watchdog has given companies that make misleading claims about their environmental credentials until the end of the year to stop the practice, which is known as “greenwashing”.

    Too many businesses were “falsely taking credit for being green” in order to woo environmentally minded consumers, the Competition and Markets Authority said.

    Also in 2020, the Advertising Standards Authority clamped down on several major companies, including the airline Ryanair, the carmaker BMW and the oil producer Shell, over greenwashing adverts. read more

    royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

    The lawyer who brought Shell to its knees

    Roger Cox: The lawyer who brought Shell to its knees

    Cox may come from Maastricht, but this climate lawyer has developed an international reputation thanks to his role in a case against Royal Dutch Shell. Back in May, the Limburger won what former Vice President Al Gore called a David vs Goliath legal battle that forced Shell to reduce its emissions by 45 percent by 2030. 

    FULL ARTICLE

    royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

    Absolutely fed up with Shell Energy

    The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.

    18 Sept 2021

    absolutely fed-up

    I’m absolutely fed-up dealing with this company. My student daughter lived for one year in a bed sit supplied by Shell energy. I’m authorised to discuss her account.

    There have been errors by Shell with starting and ending the account. We asked for a final bill at move out and twice since, no final bill received but did receive a letter from debt recovery company.
    I do need to see the final bill given earlier stated errors, it’s not a large amount of money and she is able and willing to settle on receipt of the final bill. read more

    royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

    Shell Energy Customer Service is Absolute Rubbish

    The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.

    17 Sept 2021

    Terrible service numerous phone calls…

    Terrible service numerous phone calls to sort issues, customer service very good at stating things will be sorted but actually haven’t been in reality. Final straw today as a letter arrived from the debt collector before we’ve even received the final bill we were told was on its way! My husband telephoned to sort out and escalate but told no management available. If this is not sorted my student daughter may have credit issues through this companies incompetence, let alone the anxiety caused by receiving such a letter ! Throughout we have provided readings, moving in and out dates, at one point a helpful lady appeared to have resolved one issue but then others occurred ! Other reviews state good customer service but sadly no resolutions in our case as of yet. read more

    royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

    Shell Broadband deserves zero or negative stars

    The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.

    17 Sept 2021: Shell Broadband

    Abysmal

    This review relates to Shell Energy Broadband.

    If I could give zero or negative stars I would do so. Following the end of my contract I received multiple emails telling me I hadn’t returned the router and that I owed £35. I wrote to the CEO to complain, enclosing proof of receipt of the router by Shell. In the follow up call I received from Shell I was told to ignore any further emails from them. But I have now received an email from a firm of debt collectors. I will be making a formal complaint to Ofcom. read more

    royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

    Democrats call on oil companies to testify on climate disinformation

    CNBC

    Democrats call on oil companies to testify on climate disinformation

    PUBLISHED THU, SEP 16 20212:54 PM EDT UPDATED THU, SEP 16 20213:59 PM EDT Emma Newburger@EMMA_NEWBURGER KEY POINTS
    • The committee called on top executives at ExxonMobil, BP, Chevron, Shell and lobbying groups American Petroleum Institute and the U.S. Chamber of Commerce to testify before Congress next month.
    • The committee also requested documents on the reported role of the oil and gas industry in a long-term campaign to spread climate disinformation and undermine climate policy.

    The House Oversight Committee on Thursday expanded its investigation into the fossil fuel industry’s involvement in spreading disinformation about the role fossil fuels play in causing climate change.

    Committee Chairwoman Carolyn Maloney, D-N.Y., and Subcommittee on the Environment Chairman Ro Khanna, D-Calif., called on top executives at ExxonMobilBPChevron, Shell and lobbying groups American Petroleum Institute and the U.S. Chamber of Commerce to testify before Congress next month. read more

    royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

    House Panel Expands Inquiry Into Climate Disinformation by Oil Giants

    The New York Times

    House Panel Expands Inquiry Into Climate Disinformation by Oil Giants

    Sept. 16, 2021Updated 10:42 a.m. ET

    The House Oversight Committee has widened its probe into the oil and gas industry’s role in spreading disinformation about the role of fossil fuels in causing global warming, calling on top executives from Exxon Mobil, Chevron, BP and Royal Dutch Shell, as well as the lobby groups American Petroleum Institute and the United States Chamber of Commerce, to testify before Congress next month.

    In letters sent to the industry executives Thursday morning, the committee also requested information, including internal documents and emails on climate policy going back to 2015, related to the companies’ and groups’ efforts to undermine climate policy. read more

    royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

    Exxon helped cause the climate crisis. It’s time they owned up

    The Guardian:

    Exxon helped cause the climate crisis. It’s time they owned up

    Mark Hertsgaard: Thursday 16 Sept 2021

    EXTRACTS

    Royal Dutch Shell even anticipated the current wave of lawsuits: an internal study in 1998 forecast a scenario in which environmental groups would band together to file “a class action lawsuit on the grounds of neglecting what scientists, including [the industry’s] own, have been saying for years”.

    Indeed, last May the Netherlands branch of the advocacy group Friends of the Earth won a landmark case against Shell. A Dutch court ordered Shell to bring its global operations in line with the Paris agreement goal of limiting temperature rise to 1.5C above pre-industrial levels. This will require Shell to reduce both its own and its customers’ emissions by a staggering 45% from 2019 levels by 2030. Shell is appealing the ruling. read more

    royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

    Investor group sets tough climate blueprint for Big Oil

    Investor group sets tough climate blueprint for Big Oil

    By Ron Bousso and Simon Jessop: Sept 15, 2021

    Summary

  • Investor group launches unprecedented initiative
  • Group manages assets worth more then $10 trillion
  • BP, Shell and Eni among companies piloting the scheme
  • read more

    royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

    Don’t bother getting Shell energy broadband

    The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.

    14 Sept 2021: SHELL BROADBAND

    Don’t bother getting Shell energy broadband

    Shell energy broadband appear to be very disorganized, so be prepared for unexpected charges and constant email follow ups:

    1. They failed to correctly setup my direct debit three times, so I just gave up and paid with digitally each month.
    2. They calculated my final bill (that was in credit) using the discount code used for the contract. This effectively gave me a 10% reduction in my refund.
    3. They charged me for the router that was returned. I have provided the shipping details plus evidence that they signed and received it, but I’m still waiting for this charge to be cancelled. read more

    royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

    Shocking experience with Shell Energy

    The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.

    14 Sept 2021

    Shocking experience with Shell

    Shocking experience with Shell. Technical issues with the quality of the calls made. Agents not replying. Agents terminating the call and not calling back. No access to supervisory staff. Extremely poor customer service interface. No coordination between payments section and customer service. On multiple levels the company failed. The only sense of professionalism conveyed was Ermin who took ownership of the problem and was able to find a suitable solution. I would have provided more extensive feedback but the only recourse provided is this forum. Otherwise an extremely negative experience. read more

    royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.
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