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SHELL ENERGY BROADBAND IS TRULY AWFUL

Content sourced from a customer review of Shell Energy published on Trustpilot 2 August 2021

Shell Broadband are awful

Shell Broadband are awful.

They do not deliver speed promised, service fails daily and sometimes numerous times a day.

They are now charging me £240 to exit.

Their customer support is awful with staff who are surly and unhelpful!

Truly awful don’t use them!

royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

If you want to keep your sanity DO NOT USE SHELL ENERGY

Content sourced from a customer review of Shell Energy published on Trustpilot 2 August 2021

THE WORST ENERGY PROVIDER I HAVE EVER…

THE WORST ENERGY PROVIDER I HAVE EVER HAD TO DEAL WITH.
We advised Shell that our tenant had moved out and provided dates, meter number, meter readings, the name and address who will be responsible for the bill after the tenant moved out. We even sent pictures of the meter.

Simple you would think. Not only are we receiving debt collection letters demanding that we pay for the previous tenants bill, it turns out they had the moved the tenant to the flat next door and they are now chasing us for that too. read more

royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Guardian Newspaper: we will no longer accept advertising from fossil fuel extractive industries

Extracts from an email John Donovan received from the Guardian newspaper on 4 February 2020: 

…we will no longer accept advertising from fossil fuel extractive industries. 

We are the first major global news organisation to turn our backs on the oil and gas industry. The move will cost us money. But we felt obliged to act… 

royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

For decades Shell has tried to suppress online criticism

1995

Shell first took issue with my Shell-focused Internet activity in March 1995. Shell’s rabid false allegations about my late father and me resulted in a libel action and other litigation (IP theft) all subsequently settled in our favour by Shell.

2000

In November 2000, DJ Freeman, solicitors acting for Shell, sent a threatening letter to a server hosting company for www.nuclear-crimes.com AKA Shell’s Nuclear Crimes. DJ Freeman boasted in their letter that the website in question had already been removed from the Internet by a previous hosting company, Easyspace after DJ Freeman sent a threatening letter on behalf of Shell. read more

royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Sick to the back teeth of Shell Energy ignoring my emails

Content sourced from a customer review of Shell Energy published on Trustpilot 2 August 2021

Still no callback & Shell ignore all my emails

Shell have still not rang me back, this issue has been going on since May, it is now August. They emailed saying I’d chosen a tariff that I hadn’t chosen and have ignored all of my emails regarding them ringing me back which they suggested they’d ring me back in the first place! Shell – ring me on Thursday 5th August as I’m sick to the back teeth of getting nowhere via email. You have ignored all of my emails to the address you say to email so let’s sort it over the phone. read more

royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

OIL DEGRADATION/POLLUTION OF NIGER-DELTA CREEKS/LANDS: A SHARED BLAME 

-By Zik Gbemre  

OIL DEGRADATION/POLLUTION OF NIGER-DELTA CREEKS/LANDS: A SHARED BLAME 

  • Most pipeline vandalism in recent times are third party induced for various unlawful gains 
  • The increasing crime now a shared evil involving host communities, service contractors and some oil companies workers. 
  • The polluted communities endangering lives and livelihoods of generations unborn 

It is very uncommon to experience crude oil/condensate spillages caused by equipment failure on the vast pipelines constructed by the Federal Government of Nigeria through supervisory NNPC/NPDC and operating oil partners to transport crude oil and associated product across the operating environment.

But no doubt, a significant proportion of crude oil/condensate spills that have become almost a daily experience, threatening health and livelihoods, in massive pollution, particularly across the Niger-Delta states are third party induced for various unlawful self-enrichment. read more

royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Lawyer says Shell Energy is a ‘Waste of time!!!!!’

Content sourced from a customer review of Shell Energy published on Trustpilot 31 July 2021

Don’t waste your time trying to navigate Shell’s system

Took over Shell from previous owner of my flat. This is not my primary home. Gave Shell correspondence address which it did not use and then Shell placed a note on my otherwise unblemished credit rating that I delayed paying my bill ( sent to the wrong address ) Set up direct debit.

Continue to be asked to submit meter readings because of COVID.

Cannot get Shell system to work ( online or app ) even to recognise I have an account / register the account. read more

royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Another Frustrated Shell Energy Customer

Content sourced from a customer review of Shell Energy published on Trustpilot 31 July 2021

Time to contact Ofgem…

I have been waiting since May to get this resolved.

Made myself available for call backs at Shell’s request for every single day this past week and they never rang like they promised.

On here they just say to email trust pilot which I have done several times with no reply.

I do not have twitter or facebook so unable to resolve on there.

Why don’t you just call me back like you suggested in the first place? read more

royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Shell boss: we have no plans to change strategy despite emissions ruling

The Guardian

Shell boss: we have no plans to change strategy despite emissions ruling

Jillian Ambrose: Thu 29 Jul 2021 16.47 BST

‘Unreasonable’ court ruling does not need new strategy, Van Beurden says, as firm reveals multibillion-dollar shareholder windfall

Ben van Beurden denied the company would need to change its plans to meet the tougher court-ordered climate targets on Thursday, as he revealed a multibillion-dollar shareholder windfall for investors and better-than-expected quarterly profits. read more

royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Nightmare Broadband from Shell Energy


Content sourced from a Trustpilot customer review of Shell Energy first published 30 July 2021

I have never had such an inconsistent…

I have never had such an inconsistent broadband service.

Devices constantly disconnect and its been a nightmare.

I feel like my consumer rights are not being met…

I have asked to cancel and been asked to pay off the year left on my contract!

Absolutely awful customer service and not what I’m paying for.

Would never recommend and am really disappointed all around… Never had any problems like this with any other provider read more

royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Insanely bad customer service at Shell Energy

STAY AWAY

Don’t sign up with this lot.

For over a year and a half I have had issues with them. Now again today it has been the 5th time an engineer did not show up to replace my IHD.

It is 1 thing after another, never can get things organised and sorted properly.

Insanely bad customer service and if I may add, daily standing charges are through the roof.

Choose another supplier if you can!!!!

royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

DO NOT SIGN UP TO SHELL ENERGY IF YOU CARE ABOUT YOUR MENTAL HEALTH, BLOOD PRESSURE & CREDIT RATING

Content sourced from a Trustpilot customer review of Shell Energy published today, 30 July 2021

PLEASE DO NOT SIGN UP TO SHELL IF YOU…

PLEASE DO NOT SIGN UP TO SHELL IF YOU CARE ABOUT YOUR MENTAL HEALTH, BLOOD PRESSURE & CREDIT RATING.

I actually cried dealing with customer service today.

From the start of the contract, dealing with shell has been horrific.

Today, nearly 3 hours of fascinating calls, being cut off & calling back (1st call lasted 57mins) spoke to FOUR DIFFERENT AGENTS TRANSFERRING ME BACK AND FORTH IN ONE CALL. read more

royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Shell’s Niger Delta cleanup

DW.COM

Shell’s Niger Delta cleanup: Ogoniland’s uncertain future

A Dutch court in January ruled that Shell had polluted the Niger Delta and ordered the energy giant to pay compensation. But many are now questioning whether it is enough to put right the misery suffered by the people.

The conflict between the indigenous people of Ogoni in Nigeria’s Niger Delta is a perennial one.

This year’s court ruling by an appeals court in the Netherlands — in favour of Milieudefensie/Friends of the Earth Netherlands and four Nigerian farmers — was heralded by some of them as justice. read more

royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Shell Energy Terrible Customer Service

Content sourced from a Trustpilot customer review of Shell Energy first published 2 days ago. Republished here today, 30 July 2021

Terrible customer service

I was with first utility for many years who were excellent until taken over by Shell, who are best described as abysmal

I moved in March contacting Shell many times by phone and e mail since February to arrange trasfer. I couldn’t transfer gas as none in village and shell couldn’t offer Internet transfer.

My power was not transferred despite many phone calls and e mails.
Despite this, in June was told shell would take over only to find out it was the wrong address.

E mailed again many times via 2 e-mail addresses only to be ignored.
Contact made via Facebook which was acknowledged but still waiting for reply. read more

royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Shell Energy do not want to talk to their customers

Information sourced from Trustpilot customer reviews of Shell Energy first published 2 days ago. Republished here today, 30 July 2021

I transferred my gas and electricity…

I transferred my gas and electricity accounts to Shell energy on 6 March 2021. I was promised the installation of smart meters and nothing has happened.

My monthly direct debit was recently increased so that the new annualised payment exceeds the cost of Shell’s own predicted annual consumption for my house by £500.

When I telephoned Shell yesterday to discuss the situation the phone line went dead after over 16 minute’s wait. The same happened this morning after a 5 minute wait. This level of service is unacceptable and disrespectful. read more

royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.

Shell energy broadband is the worst

Good riddance to Shell Energy Broadband

Information sourced from Trustpilot customer reviews of Shell Energy first published 2 days ago and republished here today, 30 July 2021

Shell energy broadband is the worst

Shell energy broadband is the worst. I kept receiving debt email which I complained about and initially they did not understand either why I am continuously being charged for a service I terminated before the next billing month.

Then they said about early termination fee which I contested that I was with you since July 2019 for an 18 months contract when I had left June 2021. read more

royaldutchshellplc.com and its also non-profit sister websites royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are all owned by John Donovan. There is also a Wikipedia article.
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