Sep 29th, 2021
by John Donovan.
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As you know I detest Shell and am spitting blood at the thought of having to become their customer again.EXTRACTS FROM EMAIL RECEIVED FROM A FORMER CUSTOMER OF SHELL ENERGY BEING FORCED BACK AGAINST HIS WISHES BACK INTO THEIR CLUTCHES
29 SEPT 2021
Hi John
Long time, no speak, hope you may remember me.
My dual-energy was with Green who have gone bust and literally a few minutes ago I received an email from SHELL ENERGY welcoming me. Obviously, the regulator has switched me over without prior consultation. Needless to say the very last thing I would ever want is to become a customer of these crooks ever again.
Their email says I can switch immediately but I must wait until the switch is complete until I can cease to be their customer.read more
Community members encountered a powerful smell. And per the article, “On Mon., Sept. 27, the PADEP issued Shell a notice of violation for the odor and fugitive dust, and it considers this an open compliance matter, meaning that it is an ongoing violation of environmental law. Each day the violations continue is considered a separation offence. The notice of violations is neither an order or any final action by the PADEP.”read more
Sep 28th, 2021
by John Donovan.
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REVEALED: How Embattled Ex-Attorney General, Adoke Sought To Transfer Over $1billion From Nigerian Government Account After Leaving Office
BY SAHARA REPORTERS,
NEW YORK SEP 28, 2021
An internal email exchange between anti-money laundering officers at JP Morgan Chase (JPMC) bank records that a former Nigerian Attorney-General of the Federation, Mohammed Adoke sought to transfer over $1 billion from government account, after he had left office.
The information showed that “Mr Adoke”, described in the email as “the former Nigerian Minister of Justice and Attorney General”, sought to transfer $1,092,015,000 from a Federal Government of Nigeria (FGN) account, held with the London branch of JPMC, even though he was not a Minister at the time, an Italian newspaper, IRPIMEDIA reports.read more
I was confused to see that trust pilot has more positive than negative reviews for Shell Broadband (as every other review website has overwhelmingly negative reviews). Upon closer inspection it is very obvious that all the five star reviews are fake, due to their generality and lack of relevance to Broadband.read more
Sep 27th, 2021
by John Donovan.
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From an email sent to John Donovan and Shell CEO Ben van Beurden: 27 Sept 2021
ON THE PRODUCTION OF OVER 6,000 ITEMS/PRODUCTS FROM NATURAL PETROLEUM RESOURCES
By Zik Gbemre
Why is the Nigerian government only thinking of and focusing on “quick returns” derived from the export of natural gas and crude oil without considering investing in the production of these other commodities/items that can be derived from these natural petroleum resources?
Aside from the economic benefits that can be derived from the exports of these finished products/commodities to other foreign countries from Nigeria, the enormous job opportunities this would bring about will greatly reduce the unemployment problems in the country.
If over 6,000 commodities/items that can be derived from natural gas and crude oil are produced locally in Nigeria in high quality obtainable in developed countries, we are sure that nobody in Nigeria will continue to patronize foreign-made goods.
If over 6000 items/products can be derived/gotten from natural gas and crude oil, which Nigeria is naturally endured well-enough with, how come the Nigerian governments over the years, have not thought it necessary to massively invest in this area so as to greatly improve on the nation’s economy, and the same time provide millions of job opportunities for the Nigerian youths? Why is the Nigerian Government only thinking and focusing on the “quick returns” derived from the export of natural gas and crude oil, without any consideration to invest heavily in the production of these other products/items that can be derived from these natural resources?read more
Sep 27th, 2021
by John Donovan.
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Reuters
Shell’s UK power retailer to grow by 25% after rival’s default
Sept 27, 2021
LONDON — Royal Dutch Shell’s British power retail business will grow by over a quarter after it took on 255,000 customers from a rival supplier that defaulted following the recent surge in natural gas prices.
Shell Energy will take on the customers from Green Supplier Limited, the British regulator OFGEM and Shell Energy said in separate statements.
Shell Energy, which currently has around 900,000 customers across Britain, said Green’s customers will move to Shell Energy with their credit balances protected and supply uninterrupted.Shell aims to grow its power customer base across the world as part of its strategy to shift away from oil and gas and slash greenhouse gas emissions in the coming decades.
(Reporting by Ron Bousso, editing by Louise Heavens)read more
Despite having sent back the router and provided proof of postage/delivery, Shell Energy kept on writing to say I was liable to pay £35 for the ‘unreturned’ router. Having complained THREE (3) times and had the customer service team writing back, assuring me to not worry about it, I then received today a DEBT COLLECTION letter ‘threatening’ me to pay £35 debt that “I OWE”!!!! Flippin egg!!!read more
2 months since my previous review. Since then my complaint has not been resolved. Engineers not turning up or going to a wrong address.
Every time a 30 pound compensation which is in no comparison to having to take half days off from work every time. Shell Energy is by far the worst company I have ever had to deal with. For the love of God, do not take your electricity from this company.read more
Sep 22nd, 2021
by John Donovan.
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Reuters
Shell’s U.S. exit gives investors a sugar rush
September 21, 20211:17 PM BST
LONDON, Sept 21 (Reuters Breakingviews) – Royal Dutch Shell (RDSa.L), has left the building. The $153 billion Anglo-Dutch oil giant on Monday offloaded 225,000 acres of shale assets in the Permian basin to U.S. rival ConocoPhillips (COP.N) for $9.5 billion in cash.
With oil at $70 per barrel, the price looks on the low side: consultancy Wood Mackenzie estimates the assets are worth more than $13 billion. But at $42,000 an acre it’s roughly in line with recent local deals, according to Berenberg analysts. read more
Avoid Shell Broadband, losts of hidden costs once you leave after your contracts ended!! I found shell’s broadband offer last year at the “money saving expert” webside, he is usually very good to explain your benefits and your costs -unfortunately no mention what’s happen, once your contract finished and you try to leave!
As soon as my new company cancelt my continuing with shell, I got an email that I have to pay £12.– ceasing fee -even my contract ended on the 31.Aug.2021 and the transfer date was the 6.9.2021! I called customer service, they explained: if I’m in contract I have to pay an in-contract ceasing-fee, and now I have to pay an out-of-contract ceasing-fee -unbelievable, never experienced something like this before! To top it all up and add more stress to it, they want the old router back -off course all at my own costs -if I’m not able to do so, they charge me £35.– for it!read more
Shell Energy are the worst energy company I have ever dealt with. I had a tenanted property where the previous tenant had signed up to one of their pay as you go electricity card. It was winter and their very expensive tariff cost me a fortune when i kept topping it up. they blocked my transfer to another company and I had to involve the Energy Ombudsman. I have now sold the property but even now my solicitors can’t get a final bill from them to pay. Avoid at all cost.read more
BP and Royal Dutch Shell (RDS.A, RDS.B) are disappointed at being sidelined at the United Nations climate conference which starts October 31 in Glasgow, Wall Street Journal reports, as the oil industry has yet to agree on science-based plans for how it will reduce carbon emissions, a hurdle U.K. organizers set as a prerequisite for involvement in the event.
Both companies reportedly had hoped to be more heavily involved in the event after committing to plans to pivot away from oil and gas and invest more in low-carbon energy, though they plan to send staff, and BP says CEO Bernard Looney will attend.
Other energy firms, such as utilities SSE (OTCPK:SSEZY) and Scottish Power, which is owned by Ibderdrola (OTCPK:IBDRY), are among the event’s sponsors after their emissions reduction plans were approved by the organizers.
Meanwhile, a new United Nations analysis of country pledges under the Paris climate agreement says global emissions would be 16% higher in 2030 than in 2010, far from the 45% reduction by 2030 that scientists say is needed to stave off serious climate change.
HOUSTON — Royal Dutch Shell sold its oil and gas production in the Permian Basin, the biggest American oil field, to ConocoPhillips for $9.5 billion in cash on Monday.
The deal marks a turning point for Shell, which had put considerable effort into developing the 225,000-acre field since buying it from Chesapeake Energy nine years ago, expanding its production to about 200,000 barrels a day.read more
Sep 20th, 2021
by John Donovan.
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The Guardian
Competition watchdog gives firms deadline on ending ‘greenwashing’
Rob Davies: Mon 20 Sep 2021 16.02 BST
The UK competition watchdog has given companies that make misleading claims about their environmental credentials until the end of the year to stop the practice, which is known as “greenwashing”.
Too many businesses were “falsely taking credit for being green” in order to woo environmentally minded consumers, the Competition and Markets Authority said.
Also in 2020, the Advertising Standards Authority clamped down on several major companies, including the airline Ryanair, the carmaker BMW and the oil producer Shell, over greenwashing adverts.read more
Sep 19th, 2021
by John Donovan.
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Roger Cox: The lawyer who brought Shell to its knees
Cox may come from Maastricht, but this climate lawyer has developed an international reputation thanks to his role in a case against Royal Dutch Shell. Back in May, the Limburger won what former Vice President Al Gore called a David vs Goliath legal battle that forced Shell to reduce its emissions by 45 percent by 2030.
Shell Broadband charged me £108 to cancel when my mum died because the account was in my name. Then they kept adding more charges even though their email said no extra fees would be added. 1hr 32mins to cancel the service & passed to 4 different departments - it was as if no one had ever been bereaved before. Then no reply to my email via their online help, followed by over 1 hr on their online chat. I would avoid Shell Broadband.
So after 7 months I still haven’t got my account sorted with shell, I have rang so many times to try and get it sorted and just get fobbed off every time!! Finally got a settlement figure off them of £900 odd and said I will contact another energy company to get swapped over, check our account today and my settlement figure has gone from £900 to now £1900 with in a week!!!
Iv asked to speak to a manager a number of time and get told they are in a meeting they will call you back, guess what not once have they rang me back!!
How they government allow companies like this to treat there customers they way iv been treated is a joke.
Do not sign up with these clowns you will regret it I promise, iv had nothing but sleepless night over the last month worrying about the price increase and they clearly don’t give a dam about how this is effecting me.
Is it to much to ask for a company to do the right thing and get an issue resolved as soon as possible not 7 month down the line, although this still isn’t sorted
Have spent nearly 3 hours today trying to get an overpayment issue resolved. Long waiting times (30 to 40 mins) then have spoken to 4 different people who have 1. cut me off, 2. put me on to another person who knows nothing about what I have just spent 10 minutes discussing, 3. put me on hold while reading the file (gave up waiting after 30 mins) and 4. said he would put me through to the right person within 3 minutes but didn't. I despair!
This firm run by a complete incompetent…: This firm run by a complete incompetent have 0 customer care
Jodie Eaton hides like a frightened mouse behind automated phone lines that ur on forever so she doesn't have to be held for her mass company incompetence another grossly overpaid corporate Head miss charging customers. Contact me if you got the guts Jodie
Took them over three months to correct an error in my bill. Ignored my emails throughout and only corrected it after many phone calls. I'm now trying to get a refund from them in the form of a cheque. They keep sending the cheque to the wrong address despite my phoning them up 4 times and giving them the right address. Genuinely the worst company I've ever dealt with in terms of customer service. What makes it worse is I never chose to use them and was transferred to them after Green Energy collapsed. Will never use them again once I receive my refund.
Not only are they ripping me off with illegal energy price rises covered up by accounting for them as near doubling of the standing charge. But they are now antagonizing me further with pathetic customer service. I can download my latest bill but its corrupted so I can't read it. So I have to contact customer services. Firstly I tried the online chat and was connected to an idiot bot then left hanging for ages and gave up and decided to call. Their phone system must have been designed by a moron who wants to antagonize me as much as possible with menu after menu after menu before not connecting me to a human but leaving just hanging on until I finally gave up. Why don't Shell try spending some of their obscene earnings on looking after their customers?
I have just tried emailing them from their website, its another total disaster area where it blocks my trying to send an email by forcing me to pick a totally unconnected topic from a drop down menu, which then starts me off on another totally unconnected route. Morons!!!!
Passed to shell energy from pure planet. Didn't transfer over credit, unhelpful call centre staff, horrible call centre waiting times blamed on covid but obviously understaffed.
If I could give minus 5 stars i really would. I didnt ask to join shell energy, sadly i was transferred over from green energy. The new rate for electricity set by ofgem is 28p
per kwh, shell have decided for what ever reason to charge me 31.5 pence per KWH. Goodbye Shell energy.
Was moved to Shell energy kept getting estimated bills despite assurances that they could read my meters even complaints team misled me by saying we can read both your meters, then another overestimated bill today. When I called them was told can't read your meter. This has been going on for ages. Appalling service
gave shell a reading on 27/0-4/22, still have not recived a bill, tried to contact them cant get through, a complete waste of time,
Hush now: With all this negative sentiment about Shell I was just wondering how this page is sustained. I presume it is backed financially by groups like Greenpeace etc or some other radical anti fossil fuel group. Must take a full time job to do all this.
REPLY BY JOHN DONOVAN
Shell first complained about our use of online activities by my late father and me in March 1995 No other party has ever funded any of our websites. We have never solicited or accepted donations. There are no subscription charges. The only income is from advertising which does not cover costs. Shell is welcome to sue for libel if it ever believes it has grounds to do so. So far the libel actions have always been by us against Shell and settled by Shell in our favour. Shell also settled four high court claims we brought for breach of contract and breach of confidence. Those are some of the claims mentioned in Shell's rabid press release which led to the first libel action.
You don't deserve any stars, as a previous Post office customer for my landline, which has since been taken over by shell energy, you have cut my mum off who is 73 year old for no reason. numerous phone calls haven't resolved the issue, nobody know what they are doing, GET MY MUMS PHONE LINE BACK you bunch of XXXX!!!
Listen and read proof in audio and transcript form of Shell CEO Ben van Beurden’s cover-up tactics in the OPL 245 Nigerian corruption scandal. The instruction given by him in the covertly recorded call to CFO Simon Henry was at odds with Shell’s claimed core business principles. Cover-up and obstruction, instead of transparency and integrity, says Shell critic John Donovan
JOHN DONOVAN TV DOCUMENTARY INTERVIEW
SHELL EXECUTIVES AT THE CENTER OF A SCHEME TO STEAL $1.3 BILLION FROM NIGERIA’S PEOPLE
SHELL ADMITS DEALING WITH NIGERIAN MONEY LAUNDERER – BBC NEWS
SHELL, ENI AND NIGERIAN OFFICIALS IN OPL 245 CORRUPTION SCANDAL
INVESTIGATION OF OPL 245 NIGERIAN OIL CORRUPTION SCANDAL
DUTCH EARTHQUAKES CAUSED BY SHELL/EXXON
SHELL KILLS FOR OIL IN NIGERIA
ESTHER KIOBEL SUES SHELL FOR COMPLICITY IN HUSBANDS MURDER
ESTHER KIOBEL: EVIL OIL GIANT SHELL COLLUDED IN THE EXECUTION OF MY INNOCENT HUSBAND
SHELL LIED ABOUT CLEANING UP OIL IN NIGER DELTA
SHELL SPIES INFILTRATED NIGERIAN GOVERNMENT
LEGO DROPS SHELL OVER GREENPEACE OIL SPILL VIDEO
SHELL ARCTIC DRILLING ACCIDENTS
SHELL KNEW ABOUT CLIMATE CHANGE DECADES AGO
ABANDONED BY SHELL: KEITH MACDONALD & FAMILY, VICTIMS OF RADIOACTIVE CONTAMINATION AT WORK
ROYAL DUTCH SHELL FOUNDER SIR HENRI DETERDING, NAZI FINANCIER
JOHN DONOVAN PROMOTIONAL GAMES FOR SHELL AND OTHER CLIENTS
EBOOK TITLE: “SIR HENRI DETERDING AND THE NAZI HISTORY OF ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON EBOOK TITLE: “JOHN DONOVAN, SHELL’S NIGHTMARE: MY EPIC FEUD WITH THE UNSCRUPULOUS OIL GIANT ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON. EBOOK TITLE: “TOXIC FACTS ABOUT SHELL REMOVED FROM WIKIPEDIA: HOW SHELL BECAME THE MOST HATED BRAND IN THE WORLD” – AVAILABLE ON AMAZON.
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DISCLAIMER
This is not a Shell website. That fact should be abundantly plain from the overall content of this home page and our sister Shell focussed websites, including shellnazihistory.com. Click on the Disclaimer link at top of this page for more information. You Can Be Sure Shell does not endorse or approve of this website. There are no subscription charges nor do we solicit or accept donations. It is an entirely free to use website drawing attention to the negative side of Shell while also publishing positive news about the company. The Shell logo image with the white text used on this website, as per the above example, is in the public domain because its copyright has expired and its author is anonymous. It can be found here on WIKIMEDIA COMMONS. Our shellenergy.website republishes Shell Energy customer complaints posted on Trustpilot where there is an ample supply. Use this link for Shell’s own website.
OVER 500 EXTERNAL PUBLICATIONS CITING OUR SHELL WEBSITES
See our link list of over 500 articles by the FT, Wall Street Journal, Reuters, Bloomberg, Forbes, Dow Jones Newswires, New York Times, CNBC etc, plus UK House of Commons Select Committee Hansard records, information on U.S. Securities & Exchange Commission websiteetc. all containing references to our Shell focussed websites, or our website founders Alfred and John Donovan. Includes TV documentary features in English and German, newspaper and magazine articles, radio interviews, newsletters etc. Plus academic papers, Stratfor intelligence reports and UK, U.S. and Australian state/parliamentary publications, also citing our Shell websites. Click on this link to see the entire list, all in date order with a link to an index of over 100 books also containing references to our non-profit websites and/or our activities.
John Donovan, the website owner
EXTRACTS FROM EMAIL RECEIVED FROM A FORMER CUSTOMER OF SHELL ENERGY BEING FORCED BACK AGAINST HIS WISHES BACK INTO THEIR CLUTCHES
REVEALED: How Embattled Ex-Attorney General, Adoke Sought To Transfer Over $1billion From Nigerian Government Account After Leaving Office
Reuters
The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.
CUSTOMER COMMENTS ABOUT SHELL ENERGY RSS Feed
EBOOK TITLE: “SIR HENRI DETERDING AND THE NAZI HISTORY OF ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON
EBOOK TITLE: “JOHN DONOVAN, SHELL’S NIGHTMARE: MY EPIC FEUD WITH THE UNSCRUPULOUS OIL GIANT ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON.
EBOOK TITLE: “TOXIC FACTS ABOUT SHELL REMOVED FROM WIKIPEDIA: HOW SHELL BECAME THE MOST HATED BRAND IN THE WORLD” – AVAILABLE ON AMAZON.
