News and information on Royal Dutch Shell Plc
Three Chinese energy firms are in talks to buy Shell’s stake in a huge Russian natural gas export project, a report says
Three Chinese state-run energy companies are in talks to buy Shell’s 27.5% stake in a huge Russian natural gas export project, Bloomberg reported, citing people with knowledge of the matter.
The New York Times
Shell says it expects to lose up to $5 billion for pulling out of Russia.
In an update to investors, the oil company projected a huge financial hit from its exposure to Russia.
Marie Solis and : April 7, 2022, 8:09 a.m. ET
The British oil giant Shell said on Thursday that its decision to pull out of its projects in Russia will slash its quarterly profit by $4 billion to $5 billion.The estimate, detailed in an update to Shell shareholders, is among the largest publicly announced financial hits by any of the hundreds of companies that have curtailed their operations in Russia or withdrawn entirely since its invasion of Ukraine.
The Guardian
Shell chief’s pay rose by a quarter in 2021 to £6m
Ben van Beurden was paid 57 times more than median Shell worker, according to oil firm’s annual report
Jasper Jolly: Thu 10 Mar 2022 09.13 GMT
The Shell chief executive Ben van Beurden’s pay rose by a quarter in 2021 to £6m, as the fossil fuel producer benefited from soaring energy prices amid calls for a windfall tax on energy companies.
The FTSE 100 company reported record profits during 2021, thanks in part to a gas price surge in the final three months of the year amid a rebound in demand for commodities as the global economy recovered from coronavirus pandemic lockdowns.
Sky News
Ukraine war: Shell turns its back on all Russian oil and gas and says ‘sorry’ for purchases last week
The firm says its decision holds “potential consequences” as market experts warn that it will be impossible to replace Russian oil and gas volumes if it is stripped away under US proposals for a wider boycott.
: Business reporter @SkyNewsBiz: Tuesday 8 March 2022
Shell has revealed further plans to turn its back on Russia over the invasion of Ukraine by saying it will stop “all involvement” with the country’s oil, gas and other hydrocarbon products.
BBC NEWS
Shell sorry and pledges to stop buying Russian oil
Shell has pledged to stop buying oil from Russia as it apologised for its purchase of cheap Russian crude at the weekend.
The energy giant also said it would close all its service stations in the country and stop all current work in the country.
Shell came under huge criticism at the weekend after it purchased a cargo of Russian crude at a discounted price.
Its boss said on Tuesday, however, that it was wrong to buy Russian oil.
“We are acutely aware that our decision last week to purchase a cargo of Russian crude oil… was not the right one and we are sorry,” Mr van Beurden said.
QUARTZ
Shell is already backtracking on its boycott of Russian oil
By Aurora Almendral Published March 7, 2022Since the start of Russia’s invasion of Ukraine on Feb. 24, traders have struggled to unload Russian oil: Western buyers are adhering to a voluntary embargo in response to the violence, and in case sanctions start hitting the oil industry.
On Tuesday, March 1, Shell was lauded for cutting ties with Russian firms Gazprom and Salym Petroleum, and for ending its involvement in the Nord Stream 2 gas pipeline. “We are shocked by the loss of life in Ukraine, which we deplore, resulting from a senseless act of military aggression which threatens European security,” Shell CEO Ben van Beurden said at the time. “Our decision to exit is one we take with conviction.”
BOYCOTT SHELL?
Shell criticised for buying oil from Putin’s Russia despite Ukraine invasion
Emails received in the last 24 hours…
FROM СЛАВА (Full name and email address supplied). An ordinary Ukrainian girl whose father is fighting for Ukraine
Dear Shell Company! YOUR FUEL IS UKRAINIAN BLOOD!Please, DON’T SUPPORT RUSSIA! You are still operating in RUSSIA – Ukraine’s aggressor! CLOSE CONNECTION WITH RUSSIAN TERROR STATE RIGHT NOW!!!
STOP THE GENOCIDE OF UKRAINE!
Russia has been conducting terror and crime against humanity on Ukrainian land and cities for nine days already! WE URGE the whole international community to STOP THIS WAR because YOUR families and homes WILL BE THE NEXT!
Reuters
Shell to Put Profits From Russian Oil Trade Into Ukraine Aid Fund
By Reuters:By Ron Bousso
LONDON (Reuters) – Oil major Royal Dutch Shell will put profits from any Russian oil it purchases into a fund that will go towards humanitarian aid to Ukraine, the company said on Saturday.
Shell had on Friday bought a cargo of Russian crude oil at a record low discount, the first such trade since Russia invaded Ukraine last week.
The deal, which did not violate Western sanctions on Moscow, was criticized by Ukraine’s Foreign Minister Dmytro Kuleba.
fin24/Bloomberg
‘Does it smell like Ukrainian blood?’ Shell under fire after buying cut-price Russian oil
6 March 2022
After taking a barrage of criticism for buying a cargo of Russian crude, Europe’s largest oil company Shell says it’s navigating the market with government guidance.
“We will continue to choose alternatives to Russian oil wherever possible, but this cannot happen overnight because of how significant Russia is to global supply,” Shell said in a statement on Saturday. “We have been in intense talks with governments and continue to follow their guidance around this issue of security of supply.”
Shell buys Russian oil days after saying it would limit business with the country for its ‘senseless act of military aggression’ against Ukraine
Shell announced it purchased a cargo of crude Russian oil, just days after the oil giant said it would limit business with the country in response its “senseless act of military aggression” against Ukraine.
In a statement shared to Twitter on Saturday, Shell said it made “the difficult decision” to buy the oil from Russia — the world’s third-largest oil producer and a major gas exporter to Europe — citing concerns over market interruptions and supply security.
The Telegraph
Shell pledges Russian oil profits to Ukraine relief after backlash
The British company defended the decision to buy oil from the country, saying it was difficult but necessary.
By Ben Gartside: 5 March 2022 • 11:51am
Shell has pledged to donate any profits it makes from discounted Russian oil to a Ukrainian disaster relief fund, following stinging criticism of its decision to keep buying tankers of crude as war rages.
Shell broke ranks with Western traders on Friday when it bought Russian crude for $28.50 a barrel less than the Dated Brent benchmark for physical oil, saving millions of pounds at a time when global prices are surging.
FT: Shell joins BP in pullback from Russia
Shell said it would end all three of its joint ventures with Kremlin-backed Gazprom, including its 27.5 per cent stake in the huge Sakhalin-2 liquefied natural gas project…
The company’s Russia business was already contentious for some staff, not least because four Shell employees were among those killed when Malaysia Airlines flight MH17 was shot down over Ukraine in 2014.
Shell intends to exit equity partnerships held with Gazprom entities
Feb 28, 2022
The Board of Shell plc (“Shell”) today announced its intention to exit its joint ventures with Gazprom and related entities, including its 27.5 percent stake in the Sakhalin-II liquefied natural gas facility, its 50 percent stake in the Salym Petroleum Development and the Gydan energy venture. Shell also intends to end its involvement in the Nord Stream 2 pipeline project.
“We are shocked by the loss of life in Ukraine, which we deplore, resulting from a senseless act of military aggression which threatens European security,” said Shell’s chief executive officer, Ben van Beurden.
The Telegraph
Shell abandons Russia and Nord Stream 2 pipeline
Shell has pledged to sever ties with the Kremlin by exiting its joint ventures with the Russian state-backed energy colossus Gazprom.
The oil giant said it will end its tie-up with Gazprom by selling its 27.5pc stake in the Sakhalin 2 liquefied natural gas (LNG) plant and will stop working on the Nord Stream 2 pipeline project, which Germany put on ice earlier this month.
Shell’s Russian assets were valued at $3bn at the end of last year.
The Guardian
Shell joins BP in selling Russian assets as pressure on Kremlin-linked firms grows
British oil major to exit joint ventures with Gazprom after BP pledged to sell its 20% Rosneft stake
Rob Davies: Mon 28 Feb 2022 18.57 GMT
Shell is to exit its joint ventures with Russian state energy firm Gazprom, a day after BP said it would offload its 20% stake in Kremlin-owned oil firm Rosneft, as British businesses scrambled to distance themselves from Vladimir Putin.
The oil company said it would “exit its joint ventures with Gazprom and related entities”, which are worth about $3bn.
EXPRESS
BP to dump 20 percent stake in Russian oil firm Rosneft after Putin’s ‘acts of aggression’
BP Chairman Helge Lund said: “Russia’s attack on Ukraine is an act of aggression which is having tragic consequences across the region.”
It has led the bp board to conclude, after a thorough process, that our involvement with Rosneft, a state-owned enterprise, simply cannot continue.
Business Secretary Kwasi Kwarteng said he had left BP’s boss with “no doubt about the seriousness of government concerns about BP’s overexposure to Russian interests” after a meeting on Friday, according to an official.
: I recently moved from a home where I was a Shell Energy customer, to a home that is also supplied by Shell Energy. After 5+ calls and emails promising me my account and most importantly, my tariff, would be carried over, they have failed to do so and they are now ignoring my emails. Their customer service is absolutely diabolical.
: Firstly i have no problem with the broadband quality and general customer service but i have just had a horrendous experience trying to cancel my contract in favour of virgin. i made it very very very clear i just wanted to cancel but the bloke insisted endlessly on try to persuade me otherwise to the point where i was getting proper stressed out. i won't ever go back to Shell
: Where do I start ... AGAIN! Just received ANOTHER message from you regarding my account! Advising me to contact debt management company!. I am, as I keep TRYING to tell you, I'm on Universal Credit but, at the moment I've been sanctioned until the end of July, and also have a hardship fund payment of £*** which I have to pay back until next February! I have no money for all my usual bills off-line this one, so maybe YOU can tell me how I'm supposed to pay this bill with no money! I can't even afford to buy food to last me a month. I have NO MONEY! If Green Star Energy I ad sorted out this problem in the 1st place, I wouldn't be in this mess! Unfortunately I don't have a money tree in my garden, not do I have a money making machine. I'm as poor as a church mouse! I haven't had enough money for 3 years now! Is anyone else having problems with this company? I'll say no more!
: Was with the Post Office broadband until Shell took over. Was emailed to activate my account which I did , WiFi went off. Called several times was kept waiting for someone to answer, must now total 4 hours +. Eventually Ayisha answered must be a fault on the line from the exchange. Then router not recognised! Engineer appointment was made for 31/5/22 — 8am till 1 pm No show. Rang again why no show..Naeem says I’ll transfw you to the technical team ..was cut off. Emailed customer help, reply line is ok , reset your router with a pin, check your wires are fully in the plug. Pat, said she will contact outreach either Tuesday or Wednesday. Meanwhile I’m without WiFi? What’s occurring Shell?
: The Offshore Alliance and the Electrical Trades Union (ETU) have both served Shell with formal notice that industrial action will commence on the Prelude FLNG facility on 10 June.
: 
I've had an utter nightmare with Shell. After I inherited my fathers house in Jan they have been nothing but trouble.
I called them within a week of the house being put in my name and told them I do not live near the house and to put the account in my name and send any bills to my address. I made it very clear that I would be paying any bills, was happy to do so, and where to send them. Fast forward to early April, we visit the house to find bill after bill addressed "to the occupier".
Again I got in touch right away and told them the NEED to put the account in my name as I won't be visiting the house again as it was set to sell at the end of April. I spoke to a representative who said "No worries, just call us when the house sells and we will settle the account". I did just that and paid them. However I've checked my credit score and have multiple negatives which are now preventing me getting a mortgage. As if dealing with the death of a parent isn't difficult enough Shell have now prevented me getting a mortgage for the next 7 years!!
: Awful customer service that won't talk about your complaint. I have never come across such an evasive company before. Can't wait to change provider!
: Smart meter fitted which fail to register and Shell just estimate bills which overcharge me and in this time of crisis I can do without the grief. The app is useless and keeps failing and you have to log in through the website. Good you may think but no, get regular massages advising data like account information is unavailable. Ofgen transfered me to this company last year when the company I was with went south, maybe they need to look at the suppliers and see if they can indeed look after customers or if they are just profiteering from the energy crisis. I would never recommend them to anybody and cant wait for the day that I can transfer to another supplier.
: App is rubbish. Never loads the actual usage. Fails to upload details from my smart meter - gas and electricity. Never shows statements. Deleted and reinstalled the app. No joy. Very poor. My smart meter mini display is fab - app rubbish
:
Worst Company EverI used to be with Post Office broadband, had the unfortunate situation to be sold to Shell, mucked up everything about swapping over, meant to have caller Id for personal reasons did not happen, another muck up cannot get through to customer lack of service had to cancel DD to hopefully get resolution but will impact my credit rating, do not use this company awful.
Thank you for your reply but I am not prepared to wait the usual 50 minutes to try to get through to your customer line, sure it helps your profits.
I have to work to pay my bills and calling during work hours is not appropriate, to prove your excellent customer service, tongue in cheek sort my caller Id within 24 hours lol, also guarantee no interruption in service and my credit rating won’t be impacted I might change my mind
: Even more bad service
After leaving a previous negative review about how bad shell energy is Shell replied asking for my account number so that they could investigate..so l did provide it however l haven't heard a thing from them. This was a number of months ago and yet again another example of how poor Shell is. Absolutely shocking service.
: Bereavement rip off
Shell Broadband charged me £108 to cancel when my mum died because the account was in my name. Then they kept adding more charges even though their email said no extra fees would be added. 1hr 32mins to cancel the service & passed to 4 different departments - it was as if no one had ever been bereaved before. Then no reply to my email via their online help, followed by over 1 hr on their online chat. I would avoid Shell Broadband.
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