News and information on Royal Dutch Shell Plc
Seeking Alpha
Royal Dutch Shell: Mid-Year 2021 Review
Tudor Invest Holdings: Aug. 03. 2021
Summary
Extracts from an email John Donovan received from the Guardian newspaper on 4 February 2020:
…we will no longer accept advertising from fossil fuel extractive industries.
We are the first major global news organisation to turn our backs on the oil and gas industry. The move will cost us money. But we felt obliged to act…
Content sourced from a customer review of Shell Energy published on Trustpilot 2 August 2021
Shell have still not rang me back, this issue has been going on since May, it is now August. They emailed saying I’d chosen a tariff that I hadn’t chosen and have ignored all of my emails regarding them ringing me back which they suggested they’d ring me back in the first place! Shell – ring me on Thursday 5th August as I’m sick to the back teeth of getting nowhere via email. You have ignored all of my emails to the address you say to email so let’s sort it over the phone.
-By Zik Gbemre
OIL DEGRADATION/POLLUTION OF NIGER-DELTA CREEKS/LANDS: A SHARED BLAME
It is very uncommon to experience crude oil/condensate spillages caused by equipment failure on the vast pipelines constructed by the Federal Government of Nigeria through supervisory NNPC/NPDC and operating oil partners to transport crude oil and associated product across the operating environment.
But no doubt, a significant proportion of crude oil/condensate spills that have become almost a daily experience, threatening health and livelihoods, in massive pollution, particularly across the Niger-Delta states are third party induced for various unlawful self-enrichment.
THIS DAY
Royal Dutch Shell Commences Major Divestment of Assets in Nigeria
Emmanuel Addeh in Abuja JULY 31, 2021
Royal Dutch Shell has launched a major divestment of its Nigerian assets, especially those in the shallow water and onshore, several sources familiar with the matter said yesterday.
Sources close to the company disclosed that the oil giant had already hired Standard Chartered Bank to sell its Shell Petroleum Development Company of Nigeria Limited (SPDC) subsidiary, in deal which could be one of the hugest in the oil and gas industry in Africa ever.
Information sourced from Trustpilot customer reviews of Shell Energy first published 2 days ago and republished here today, 30 July 2021
This review is for Home Broadband from Shell Energy. All I can say is don’t. Don’t use them, don’t believe their false advertising, and don’t expect any help from their customer services team.
Their website clearly and unequivocally says that their router is provided “at no additional cost”. That’s a lie, if you dare to leave them, even after you’ve completed your minimum term, they will charge you £35 for the router if you are unable to send it back to them almost immediately.
You would believe that a company bearing the name Shell would be reputable,wouldn’t you? Not this one. I swapped supplier from the one which bears the logo of an 8 tentacle sea creature and boy did I make a huge mistake.
My first bill from these people included 82 units of gas which I did not use and despite numerous emails the response I get each time is “the difference in units has to be more than the industry guidelines” (which in this instance is 108 units) before I can dispute the overcharge. They can also overcharge for electricity without recourse!!!!!!!
Information sourced from Trustpilot customer reviews of Shell Energy published two days ago. Published here 30 July 2021
They NEVER ring you back.
Totally incompetent. Advisers are mostly very pleasant, but reading from a sheet with no backup. Had a problem with line and broadband in April, line sorted but broadband still drops out.
Complaints opened and closed by them when you phone to chase.
They NEVER ring you back.
Threatened to leave since June, now I have done it they are threatening to charge me £281 for breaking my “new?” Contract. I am supposed to have agreed to a new contract in April! Who would agree to a new contract when you have a persistent fault? I have changed all my equipment, apart from the route, they refused to change this, suggesting I buy one, whilst stating “routers do not degrade with age”!!!
Information sourced from Trustpilot customer reviews of Shell Energy published 30 July 2021
I have been waiting for Shell to call me back like they promised all of Monday, Tuesday and Wednesday this week.
Tomorrow is the final day I can wait by my phone before Shell leave me with no choice but to escalate this further.
This has been going on since May, and I have emailed their trust pilot email account (which they tell you to email) several times and still not received a reply. T
his company is quite frankly appalling, does their CEO realise this I wonder?
Awful customer service. My smart meter stopped working. I reported it. They were not interested. I made a comment. They were not interested. I had to take it to the ombudsman. My case worker has stopped taking my calls and I have not heard anything from them for over 3 weeks.
Here what this group have done so far to me
Told lies about
Payments
Emails
Complaints
Anything else
Keep demanding phone calls
never address issues I raised to them
Seem like someone who’s always high on the weed no sense out of anyone from this company
Trying to steal money from me
Instead of say sorry like a real man or woman pretend it never happened or claim it was my fault
Can’t understand English at all average 16 boy or girl could skin this company staff at language competition since can’t process basic English information or words
The London Science Museum agreed not to publicly criticize Shell as part of a sponsorship deal for an exhibition about carbon capture.
In a contract released to campaign group Culture Unstained under freedom of information laws, the museum said it would not “make any statement or issue any publicity or otherwise be involved in any conduct or matter that may reasonably be foreseen as discrediting or damaging the goodwill or reputation of the Sponsor.”
Shell’s failed blundering attempt to kill my royaldutchshell.website
By John Donovan (last updated 30 July 2021)
Last week, a CYBERSECURITY INTELLIGENCE outfit acting for Shell issued a 5-day ultimatum on behalf of Shell to the company hosting my royaldutchshell.website.
I would not have had a clue about the ultimatum letter if the hosting company had not tipped me off about what was going on behind my back at Shell’s direction.
For 26 years, I have used the Internet as a medium to criticise and expose Shell’s unscrupulous dishonest activities, including, for example, the Shell securities fraud that ruined Shell’s reputation.
THE BELLINGHAM HERALD
A refinery spewed black smoke into this NW community. Now this oil giant will pay
The Northwest Clean Air Agency slapped Shell with a $60,000 penalty Monday, July 26, after its Puget Sound Refinery in Anacortes spewed odorous black smoke into the air in August and September.
Image from Amnesty International UK
IMAGE SOURCE: Slick PR can’t disguise Shell’s devastating oil pollution in Nigeria
ARTICLE FROM THE NEW YORK TIMES
Oil companies like Chevron, Shell and Eni have made billions in profits in the vast Niger Delta region in the last decades. But now some are pulling out — and they are leaving utter ruin in their wake, according to government monitors and environmental and human rights organizations. The delicate ecosystem of the Niger Delta, once teeming with plant and animal life, is today one of the most polluted places on the planet.
OILPRICE.com
Shell To Appeal Landmark Court Ruling
By City A.M – Jul 21, 2021, 11:30 AM CDT
Shell has today confirmed that it will appeal against a landmark court ruling requiring the oil giant to cut emissions faster than it had planned to.
The Anglo-Dutch firm said that it had been unfairly singled out by the ruling, which it said was not an “effective” way of tackling climate change.
In May, a court in the Hague ordered the firm to slash greenhouse emissions by 45 percent from 2019 levels by 2030.
: The recent allegations highlight that the inspectors in charge of assuring safety and environmental protection on large pipeline projects are usually paid by the pipeline builders themselves. Critics say that creates a conflict of interest, but pipeline industry officials compare the practice to quality control in other areas of manufacturing. “The system isn’t set up to ensure experienced and accountable inspections,” said Shannon Smith of the FracTracker Alliance, a Pennsylvania-based energy watchdog group that has monitored Shell’s project.
: You can be SURE of HELL, sorry missed an ‘s’ SHELL
: Unfortunately I was persuaded to switch to Shell Energy Broadband after a conversation with a staffer of USwitch, supposedly because download speeds were a little faster than PlusNet. But what a bad decision! Upload speeds are truly terrible, and the download speeds struggle to get up to what they publicise. Its an indictment of USwitch advice that they failed to point out how much upload speeds can vary between providers and that you can be trading DOWN to a worse service. Do the sane thing - don't be tempted as I was to choose this provider.
: ok... it looks like Malaysia is next on the chopping block. piece by piece...
: Rather than fixing the problem, Shell ordered the whistleblowers off the project and the contractor fired the two inspectors. The couple’s allegations are contained in their whistleblower complaint filed with the Labor Department.
“We did our jobs, and we were harassed, abused, ridiculed, and humiliated. They said they’d been repeatedly warned they’d be “run off” if they kept pressing safety concerns.
: If you want to be ripped off go to Shell Energy. I live in a one bed flat and they charged me £291 for 1 months electricity and sent me out a wrong bill for £1500 when it was only £800. Yes stress!
Oh i forgot i raised a complaint on 29th July of which no one got back to me so I called today to be offered £30 and 6 sorrys of so sorry mistakes happen.
Either way Stay Away from Shell Energy!
: Prelude to Disaster. More Shell HSSE whitewash: https://www.energyvoice.com/oilandgas/asia/337828/sleep-deprived-workers-at-shells-prelude-flng-make-official-complaint/
: It is no surprise to read about the pipeline inspectors findings. Penn Chem has a checkered past with respect to negative findings in assurance and audit activities. Just dig into the earth works, water conduits, foundations, blasting damage, pressure vessel quality, etc. They have run off so many safety professional (and quality inspectors) until they found those who wouldn't rock the boat and let the contractors "get on with it". Not to mention the number who found opportunities elsewhere. Those left, are mostly happy to look the other way and collect the paycheck. All to make single use PE... BvB talks about the environment and safety. Can he walk it? Reshape demonstrates the strong commitment to eliminate independent S&E assurance activities, now that is a learner mindset twist on "inherent" safety!
: Two former pipeline inspectors say they were fired for reporting hazards on a volatile liquids pipeline to Royal Dutch Shell PLC’s massive new petrochemical plant northwest of Pittsburgh. The inspectors, Frank Chamberlin and Susan D’Layne Carite, said they warned Shell managers and even federal regulators in 2019 that the anti-corrosion coating was defective on the company’s Falcon pipeline. That could increase the threat of corrosion, a leading cause of pipeline ruptures. https://www.eenews.net/articles/whistleblowers-say-bad-seeds-undermine-pipeline-safety/
: Does anyone have the list of Shell assets for sale this week? After the rumors of Aera / Permian, maybe Norco, Penn Chem, GOM, ... Whats next?
: Hilarious, if they weren't serious: https://amp.theguardian.com/commentisfree/2021/jun/07/its-time-to-nationalize-shell-private-oil-companies-are-no-longer-fit-for-purpose
: If they are not careful they will kill the goose that lays the golden egg: https://edition.cnn.com/2021/05/26/business/shell-court-case-climate-change/index.html?utm_source=twCNN&utm_medium=social&utm_content=2021-05-26T14%3A14%3A04&utm_term=link
EBOOK TITLE: “SIR HENRI DETERDING AND THE NAZI HISTORY OF ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON
EBOOK TITLE: “JOHN DONOVAN, SHELL’S NIGHTMARE: MY EPIC FEUD WITH THE UNSCRUPULOUS OIL GIANT ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON.
EBOOK TITLE: “TOXIC FACTS ABOUT SHELL REMOVED FROM WIKIPEDIA: HOW SHELL BECAME THE MOST HATED BRAND IN THE WORLD” – AVAILABLE ON AMAZON.
This is not a Shell website. That fact should be abundantly plain from the overall content of this home page and our sister Shell focussed websites, including shellnazihistory.com. Click on the Disclaimer link at top of this page for more information. You Can Be Sure Shell does not endorse or approve of this website. There are no subscription charges nor do we solicit or accept donations. It is an entirely free to use website drawing attention to the negative side of Shell while also publishing positive news about the company. The Shell logo image with the white text used on this website, as per the above example, is in the public domain because its copyright has expired and its author is anonymous. It can be found on WIKIMEDIA COMMONS. Our shellenergy.website republishes Shell Energy customer complaints posted on Trustpilot where there is an ample supply. Use this link for Shell’s own website.
See our link list of over 500 articles by the FT, Wall Street Journal, Reuters, Bloomberg, Forbes, Dow Jones Newswires, New York Times, CNBC etc, plus UK House of Commons Select Committee Hansard records, information on U.S. Securities & Exchange Commission website etc. all containing references to our Shell focussed websites, or our website founders Alfred and John Donovan. Includes TV documentary features in English and German, newspaper and magazine articles, radio interviews, newsletters etc. Plus academic papers, Stratfor intelligence reports and UK, U.S. and Australian state/parliamentary publications, also citing our Shell websites. Click on this link to see the entire list, all in date order with a link to an index of over 60 books also containing references to our non-profit websites and/or our activities.
John Donovan, the website owner
A head-cut image of Alfred Donovan (now deceased) appears courtesy of The Wall Street Journal.
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