News and information on Royal Dutch Shell Plc
euronews.com
Ads by Shell and Land Rover banned over deceptive planet-saving claims
Two advertising campaigns that falsely suggested car drivers could lessen their impact on the environment have been removed after complaints.
The adverts from multinational energy company Shell and vehicle manufacturer Land Rover were found to be misleading by watchdogs.
Advertising standards authorities in the Netherlands and Ireland concluded that the companies were unable to back up their claims.
DutchNews.nl
Carbon dioxide compensation? Shell again criticised for misleading advert
June 30, 2022
The Dutch advertising standards authority has again criticised an advert by oil giant Shell, following complaints by anti-fossil fuel campaigners and Greenpeace Nederland.
The company cannot claim that compensating for carbon dioxide emissions nullifies the damage to the climate caused by a car trip, the commission said on Wednesday.
Last year, the RCC ordered the term CO2-neutral be removed from the same ad. Shell complied, and replaced it with the CO2 compensation claim.
Shell Chief Paints Bleak Picture on Global Energy Supply
The world is heading for a “turbulent period” as tightening supplies of liquefied natural gas and oil exacerbate a global energy crunch, Shell Plc Chief Executive Officer Ben van Beurden said.
(Bloomberg) — The world is heading for a “turbulent period” as tightening supplies of liquefied natural gas and oil exacerbate a global energy crunch, Shell Plc Chief Executive Officer Ben van Beurden said.
Speaking in Singapore, the CEO painted a bleak picture of an energy supply that will struggle to replace large swathes of Russian oil and gas that still flow into Europe.
EXPRESS
Energy crisis lifeline: Shell announces plans for £25bn injection into UK clean power
SHELL has announced its plans to massively expand in the UK, boosting its energy security with an investment worth up to £25billion.
As part of its own push towards clean energy and away from oil and gas, the UK-based energy firm plans to supply clean power to five million households and electric car drivers by 2030, up from about 1.5 million today.
According to the Telegraph, Shell is planning to invest £20billion-£25billion in the UK over the decade, with over 75 percent of that sum being invested in low carbon energy such as wind turbines and electric car charging points.
RIGZONE
Shell Enters Tender For Wind Farm Development In Polish Offshore
by Bojan Lepic | Rigzone Staff | Tuesday, June 14, 2022Shell subsidiary Amber Baltic Wind has submitted bids under a recent public tender for proposals for new locations for offshore wind farms in the Polish zone of the Baltic Sea.
According to WindEurope, installations generating up to 28 GW of offshore wind energy may be built in the Polish part of the Baltic Sea by 2050. Thanks to many years of experience in the implementation of complex offshore projects in the North Sea, considerable potential, and knowledge in the field of offshore wind energy, and a wide presence in Poland, Shell can support Poland in using its huge wind energy resources and accelerating the transformation process of the energy mix.
The Telegraph
Shell plans to expand amid energy market chaos
The FTSE 100 company plans to invest £20bn-£25bn in the UK
By Rachel Millard: 13 June 2022 • 7:27pmShell is pursuing a significant expansion of its business supplying electricity to UK households amid intense volatility in energy markets.
The FTSE 100 company wants to supply clean power to five million households and electric car drivers by 2030, up from about 1.5m today, as part of plans to diversify away from oil and gas.
Shell plans to invest £20bn-£25bn in the UK over the decade, more than 75pc of which will go towards low carbon energy such as wind turbines and electric car charging points.
Shell launches residential power brand Shell Energy, enters Texas market with 100% renewable electricity plans
HOUSTON, June 7, 2022 /PRNewswire/ — Shell today announced the launch of the Shell Energy brand into the residential power market in the United States. Through Shell Energy Solutions (“Shell Energy”) the company now offers 100% renewable electricity plans to eligible customers in Texas, expanding its portfolio of offerings and giving residential customers access to renewable electricity plans while building on the trusted relationships the company has built with Texans over decades.
The New York Times
Shell, the Oil Giant, Will Sell Renewable Energy to Texans
The European oil company has been expanding into green energy even as many U.S. energy giants have kept their focus on fossil fuels.
Shell, which already has electricity businesses in nine countries, plans to double the amount of electricity it sells by 2030. The company, which is based in London, is Europe’s largest oil and gas business by revenue and has operations in more than 70 countries, including gas stations, refineries and oil and gas fields.
Shell completes acquisition of Landmark fuel and convenience network
Jun 1, 2022
Shell Retail and Convenience Operations LLC, a wholly owned subsidiary of Shell Oil Products US (Shell), has completed the acquisition of certain company-owned fuel and convenience retail sites from the Landmark group of companies (Landmark). The acquisition also includes supply agreements for the independently operated fuel and convenience sites.
Building on the strength of its existing networks, this acquisition brings Shell closer to its customers and enhances Shell’s market presence by growing its mobility footprint in a key region in the U.S., which is one of the largest fuels and convenience retail markets in the world.
BBC NEWS
Shell’s Jackdaw gas field given go-ahead by regulators
By Justin Rowlatt: Climate editor:
June 1st, 2022
The development of a major North Sea gas field has been approved by regulators.
The Jackdaw field, east of Aberdeen, has the potential to produce 6.5% of Britain’s gas output.
The regulatory approval comes as the UK government seeks to boost domestic energy output following Russia’s invasion of Ukraine.
Shell’s proposals were initially rejected on environmental grounds in October.
The Washington Post
Climate pressure from employees, shareholders rattles Big Oil
Five years ago, Shell chief executive Ben van Beurden sat down for an interview with The Washington Post and said “we believe that climate change is real. We believe that the threat of climate change is real. And we believe that action is needed.”
Today, however, Shell and other oil companies are under fire from those who don’t believe industry leaders are making intelligent choices. Dissident shareholders sought to use annual meetings to press their cases this week. And at Shell’s annual meeting in London on Tuesday, dozens of climate activists wore “Christian Climate Action” T-shirts and rhythmically chanted “we will, we will stop you,” forcing the company’s chairman to halt the proceedings for over an hour.
CITYA.M.
Shell: ‘We understand worry for millions – but windfall tax creates uncertainty’
The Treasury expects the tax will raise around £5bn over the next 12 months – which will help fund a £15bn package to save the country’s most vulnerable households £1,200 this year.
After BP said the tax may force it to reconsider its UK investment plans, Shell is the latest energy giant to come out against the levy.
A spokesperson told City A.M. : “We understand the worry for millions of people about how high energy costs are challenging their household budgets – and the need for support to help make ends meet.”
SOURCE MSN/Independent
I worked at Shell for 33 years – the government is wrong on North Sea oil
: 27 May 2022We don’t own the oil and gas, which we give away to energy companies together with substantial subsidies. They sell the oil and gas to the highest bidder on international markets, keep all the revenue, and are currently making eye-watering profits on which they pay almost no tax. Almost 80 per cent of UK production of crude oil is exported and plays no part in our domestic energy security.
We don’t own the companies that exploit this oil and gas. According to one study, more than a third of the licence blocks in the North Sea now have a private or state-backed controlling interest, with fossil fuel firms from China, Russia and the Middle East playing an increasingly dominant role. As well as being unaccountable to UK shareholders, these businesses have no strategic interest in UK energy security or in keeping bills low for UK households.
CNBC
Safety consultant goes viral for leaving Shell after a decade, says ‘core business’ is dangerous
Catherine Clifford: @IN/CATCLIFFORD/@CATCLIFFORD: PUBLISHED TUE, MAY 24 20224:30 PM EDT
EY POINTSAt 8:27 a.m. on Monday morning, May 23, Caroline Dennett emailed 1,400 executives at the oil and gas conglomerate, Shell, to announce her resignation after 11 years working as a safety consultant.
Dennett, who is based near London, asked executives and management at Shell “to look in the mirror and ask themselves if they really believe their vision for more oil and gas extraction secures a safe future for humanity.”
Reuters
Climate protesters block start of Shell shareholder meeting
By Shadia Nasralla and Ron Bousso:
LONDON, May 24 (Reuters) – A couple of dozen climate protesters disrupted Shell’s (SHEL.L) annual general meeting (AGM) on Tuesday, chanting slogans and holding banners as Shell Chair Andrew Mckenzie tried to start the meeting.
Shell is due to ask its shareholders to vote on a resolution supporting its climate strategy and rebuff a climate resolution from activists, another iteration of which garnered 30% of votes at last year’s AGM.
Isn’t one of Shell’s carbon offsets projects fundamentally flawed?
Oil and gas company Shell, holding its AGM tomorrow, claims that customers can drive “carbon neutral” or buy “carbon neutral” liquified natural gas because it purchases carbon credits from various offsetting projects around the world, one of them dubbed “Cordillera Azul, Peru” in the remote Amazon. The project, from which numerous other companies buy credits too, supports “a rich ecosystem of indigenous biodiversity, high carbon stock forests,” shell.com states. “A multicultural population of more than 250,000 people organised in 400 communities live in the buffer zone around the Park boundaries. By 2021, [the project] aims to have protected 1.6 million hectares of threatened forest and 28 high conservation value species, supported 716 jobs and created or supported 24 sustainable enterprises.”
: I recently moved from a home where I was a Shell Energy customer, to a home that is also supplied by Shell Energy. After 5+ calls and emails promising me my account and most importantly, my tariff, would be carried over, they have failed to do so and they are now ignoring my emails. Their customer service is absolutely diabolical.
: Firstly i have no problem with the broadband quality and general customer service but i have just had a horrendous experience trying to cancel my contract in favour of virgin. i made it very very very clear i just wanted to cancel but the bloke insisted endlessly on try to persuade me otherwise to the point where i was getting proper stressed out. i won't ever go back to Shell
: Where do I start ... AGAIN! Just received ANOTHER message from you regarding my account! Advising me to contact debt management company!. I am, as I keep TRYING to tell you, I'm on Universal Credit but, at the moment I've been sanctioned until the end of July, and also have a hardship fund payment of £*** which I have to pay back until next February! I have no money for all my usual bills off-line this one, so maybe YOU can tell me how I'm supposed to pay this bill with no money! I can't even afford to buy food to last me a month. I have NO MONEY! If Green Star Energy I ad sorted out this problem in the 1st place, I wouldn't be in this mess! Unfortunately I don't have a money tree in my garden, not do I have a money making machine. I'm as poor as a church mouse! I haven't had enough money for 3 years now! Is anyone else having problems with this company? I'll say no more!
: Was with the Post Office broadband until Shell took over. Was emailed to activate my account which I did , WiFi went off. Called several times was kept waiting for someone to answer, must now total 4 hours +. Eventually Ayisha answered must be a fault on the line from the exchange. Then router not recognised! Engineer appointment was made for 31/5/22 — 8am till 1 pm No show. Rang again why no show..Naeem says I’ll transfw you to the technical team ..was cut off. Emailed customer help, reply line is ok , reset your router with a pin, check your wires are fully in the plug. Pat, said she will contact outreach either Tuesday or Wednesday. Meanwhile I’m without WiFi? What’s occurring Shell?
: The Offshore Alliance and the Electrical Trades Union (ETU) have both served Shell with formal notice that industrial action will commence on the Prelude FLNG facility on 10 June.
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I've had an utter nightmare with Shell. After I inherited my fathers house in Jan they have been nothing but trouble.
I called them within a week of the house being put in my name and told them I do not live near the house and to put the account in my name and send any bills to my address. I made it very clear that I would be paying any bills, was happy to do so, and where to send them. Fast forward to early April, we visit the house to find bill after bill addressed "to the occupier".
Again I got in touch right away and told them the NEED to put the account in my name as I won't be visiting the house again as it was set to sell at the end of April. I spoke to a representative who said "No worries, just call us when the house sells and we will settle the account". I did just that and paid them. However I've checked my credit score and have multiple negatives which are now preventing me getting a mortgage. As if dealing with the death of a parent isn't difficult enough Shell have now prevented me getting a mortgage for the next 7 years!!
: Awful customer service that won't talk about your complaint. I have never come across such an evasive company before. Can't wait to change provider!
: Smart meter fitted which fail to register and Shell just estimate bills which overcharge me and in this time of crisis I can do without the grief. The app is useless and keeps failing and you have to log in through the website. Good you may think but no, get regular massages advising data like account information is unavailable. Ofgen transfered me to this company last year when the company I was with went south, maybe they need to look at the suppliers and see if they can indeed look after customers or if they are just profiteering from the energy crisis. I would never recommend them to anybody and cant wait for the day that I can transfer to another supplier.
: App is rubbish. Never loads the actual usage. Fails to upload details from my smart meter - gas and electricity. Never shows statements. Deleted and reinstalled the app. No joy. Very poor. My smart meter mini display is fab - app rubbish
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Worst Company EverI used to be with Post Office broadband, had the unfortunate situation to be sold to Shell, mucked up everything about swapping over, meant to have caller Id for personal reasons did not happen, another muck up cannot get through to customer lack of service had to cancel DD to hopefully get resolution but will impact my credit rating, do not use this company awful.
Thank you for your reply but I am not prepared to wait the usual 50 minutes to try to get through to your customer line, sure it helps your profits.
I have to work to pay my bills and calling during work hours is not appropriate, to prove your excellent customer service, tongue in cheek sort my caller Id within 24 hours lol, also guarantee no interruption in service and my credit rating won’t be impacted I might change my mind
: Even more bad service
After leaving a previous negative review about how bad shell energy is Shell replied asking for my account number so that they could investigate..so l did provide it however l haven't heard a thing from them. This was a number of months ago and yet again another example of how poor Shell is. Absolutely shocking service.
: Bereavement rip off
Shell Broadband charged me £108 to cancel when my mum died because the account was in my name. Then they kept adding more charges even though their email said no extra fees would be added. 1hr 32mins to cancel the service & passed to 4 different departments - it was as if no one had ever been bereaved before. Then no reply to my email via their online help, followed by over 1 hr on their online chat. I would avoid Shell Broadband.
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