Worst broadband company ever used. If I could give zero I would. Speed awful. Over 1 hr wait times phone calls 2 mpxl download speed and awful customer service.
6 APRIL 2022
The content above and below is sourced from current customer reviews of Shell Energy published on Trustpilot.
Worst broadband company ever used
Worst broadband company ever used. If I could give zero I would.
Speed awful.
Informed by them after being switched from the post office that contract had finished so then transferred to sky.
Then told £56 charge for ending contract early.
After 4 hrs of calls ( three times asking to be called back by a supervisor which they never did), leaving a complaint online customer service which they did not respond to and then being charged £56 I would never recommend them. Over 1 hr wait times phone calls 2 mpxl download speed and awful customer service.
Good luck if you have an issue. ( sky in the meantime have been brilliant, easy to contact and super helpful)