News and information on Royal Dutch Shell Plc
THE SUNDAY TIMES
Jackdaw gas field set for official approval
Michael Glackin:
Westminster’s oil and gas regulator is set to approve a controversial North Sea gas project it previously rejected on environmental grounds amid increased concerns about UK energy security.
It is understood approval for Shell’s Jackdaw gas field, 150 miles east of Aberdeen, is now “imminent” following Russia’s decision to cut off gas supplies to a number of European countries.
REUTERS
“The acquisition of Shell’s high-quality businesses in Russia fits well into Lukoil’s strategy to develop its priority sales channels, including retail, as well as the lubricants business,” said Maxim Donde, a vice-president with Lukoil.
Neither Shell, nor Lukoil would not comment on the value of the deal, which still requires the approval of Russia’s anti-monopoly authorities. read more
“Under this deal, more than 350 people currently employed by Shell Neft will transfer to the new owner of this business,” Shell said.
CITYA.M.
Dan Loeb adds to Shell stake despite doubling down on break-up calls
CHARLIE CONCHIE: SUNDAY 08 MAY 2022 12:29 PM
Activist investor Daniel Loeb has revealed he has added to his stake in energy giant Shell despite doubling down on calls for a shake-up to the energy major’s corporate structure.
Loeb, who revealed in October that his hedge fund Third Point had taken $750m stake in Shell, told his investors last week that he had upped his stake in the firm and had held discussions with the firm’s bosses.
Bloomberg
Activist Investor Dan Loeb Increases Shell Stake, Reuters Reports
(Bloomberg) — Dan Loeb’s Third Point LLC has increased its $750 million stake in the energy giant Shell Plc as the investor seeks to pressure the company to split up its businesses, Reuters reported.
Loeb has held discussions with Shell’s management, board members and other shareholders, according to a letter sent to Third Point investors and seen by Reuters.
The letter described the company’s stock price as cheap but said there could be gains ahead with “proper management,” according to Reuters.
OILPRICE.COM
Shell’s Russia Exit Includes Plans To Sell Fuel Stations
Shell Plc is reportedly in discussions over the sale of Shell Neft, its chain of retail fuel stations in Russia, as part of its exit plan in the aftermath of Russian President Vladimir Putin’s invasion of Ukraine, Bloomberg reported on Friday.
“We can confirm the ongoing negotiations on the sale of Shell Neft, which owns a retail network and lubricants plant which is located in Torzhok,” Bloomberg cited Shell’s press office as saying in a statement. “Our key priority is safety of our people and operations, maintaining employment and compliance with the Russian legislation.”
Shell Neft owns both a 370-strong retail network of fuel stations and a transport and logistics complex with oil facilities in Russia.
Fortune
Shell CEO points out loopholes in Russian oil sanctions after announcing record profits
BY CHLOE TAYLOR: May 5, 2022 4:16 PM GMT+1Planned embargoes on Russian oil may be thwarted due to the way the global crude supply chain works, Shell’s CEO explained on Thursday.
Speaking after Shell reported record quarterly profits, Ben van Beurden, the oil giant boss, told reporters that the framework of the world’s crude network left loopholes open in Western government bans on Russian oil.
This is because imported fuels like gasoline, which might have been made from Russian oil but refined outside of Russia, cannot always be traced back to their natural source.
FORTUNE
Fossil fuel companies like Shell and BP are raking in massive profits, and this could be just the beginning
BY TRISTAN BOVE: May 5, 2022 8:33 PM GMT+1 Oil prices have been soaring this year, as Western sanctions hit the Russian economy hard, disrupting the global oil supply from one of the world’s largest producers. But while high gasoline prices at the pump make life difficult for consumers, fossil fuel companies are making a killing.Since the Russian invasion of Ukraine over two months ago, Brent crude, an international benchmark for oil pricing, has surged past $100 a barrel, the highest oil has sold for since 2012.According to the latest round of quarterly reports from the world’s largest oil and gas companies, the fossil fuel industry has been benefiting massively from this surge. Demand for energy this year has soared as economies rebound from historically low demand during the pandemic, and coupled with a constrained supply from Russia, one of the world’s largest fuel exporters, the rest of 2022 could be just as profitable for fossil fuel companies.
Shell plc publishes first quarter 2022 press release
| Source: Shell plc
London, May 5, 2022
“The war in Ukraine is first and foremost a human tragedy, but it has also caused significant disruption to global energy markets and has shown that secure, reliable and affordable energy simply cannot be taken for granted. The impacts of this uncertainty and the higher cost that comes with it are being felt far and wide. We have been engaging with governments, our customers and suppliers to work through the challenging implications and provide support and solutions where we can.
Evening Standard
Shell profits jump 43% to £7.2 billion amid calls for windfall tax
By Oscar Williams-Grut City Editor @OscarWGrut: 5 May 2022
Oil giant Shell has announced a huge jump in profits amid growing calls for a windfall tax on oil and gas giants.
Royal Dutch Shell reported underlying profits of $9.1 billion (£7.2 billion) in the first quarter, up 43% on the final three months of 2021 thanks to soaring oil and gas prices.
The huge profits are likely to reignite calls for a windfall tax on energy giants. A one-off tax on BP and Shell alone could raise £9 billion for the Treasury, the Liberal Democrats estimate.
Shell tightens restrictions on Russian oil buying
April 27 (Reuters) – Shell SHEL.L on Wednesday tightened its restrictions on buying Russian oil, saying it would no longer accept refined products with any Russian content, including blended fuels.
Shell last month said it would phase out buying Russian crude and its involvement in all Russian hydrocarbons from oil to natural gas, after facing an uproar over buying a Russian crude cargo in the days following Moscow’s invasion of Ukraine.
The Telegraph
Ukraine urges Johnson to ensure ‘not a drop’ of Russian oil reaches the UK
Shell, one of the world’s largest oil and gas companies, has pledged to withdraw from Russian oil products, but…
Ukraine’s government has urged the UK to ensure “not a single drop of Russian oil enters the country”, as it pushed for a “total and immediate” boycott on Russian fossil fuels.
Oleg Ustenko, economic adviser to President Volodymyr Zelenskyy, said it was “no time for half measures”. It comes amid concerns Britain may adopt a definition of Russian oil that allows some Kremlin supplies into the country, even under the impending embargo.
Ukraine brands Shell ‘deplorable’ after accusing it of using an ‘accounting trick’ to keep buying Russian oil
Ukraine’s government has branded Shell ‘deplorable’ after accusing it of using an ‘accounting trick’ to keep buying Russian oil.
Officials in Kyiv said Western companies were continuing to ‘bankroll Putin’s war machine’ despite promising to cut ties with the Kremlin.
The Telegraph
‘Latvian blend’: How Russia bends the rules to keep its oil flowing
There is a growing gap between rhetoric and reality on the vast trade of Russian oil
CITYA.M.
Ukraine’s government writes to Shell, accusing it of ‘bankrolling Putin’s war with an accounting trick’
JACK MENDEL: 22 April 2022
Ukraine has accused energy giant Shell of continuing to “bankroll Putin’s war machine” buy buying oil through an “accounting trick.”
In an angry letter sent to the oil company’s boss, Kyiv branded it “deplorable” that firm was still buying fuel linked to the Kremlin indirectly.
According to the Telegraph, despite a commitment to stop purchasing energy, Shell considers refined oil products as not being Russian if less than half of the blend is from the country.
The Telegraph
Shell accused of using ‘accounting trick’ to keep buying Russian oil
: Fri, April 22, 2022,The Ukrainian government has accused Shell of using an “accounting trick” to allow the oil giant to keep buying Russian crude despite promising to cut ties with the Kremlin.
A letter sent by Kyiv to Shell boss Ben van Beurden said it was “deplorable” that companies are continuing to “bankroll Putin’s war machine” amid concerns Russian oil is still being bought through backdoor routes.
The FTSE 100 oil major committed to stop purchasing Russian crude in the spot market and said it is legally obliged to accept oil deliveries from contracts sealed before the invasion of Ukraine. However, it defines refined oil products, such as diesel, as not being of Russian origin if less than 50pc of the blend is from the country.
Three Chinese energy firms are in talks to buy Shell’s stake in a huge Russian natural gas export project, a report says
Three Chinese state-run energy companies are in talks to buy Shell’s 27.5% stake in a huge Russian natural gas export project, Bloomberg reported, citing people with knowledge of the matter.
: 
Worst Company EverI used to be with Post Office broadband, had the unfortunate situation to be sold to Shell, mucked up everything about swapping over, meant to have caller Id for personal reasons did not happen, another muck up cannot get through to customer lack of service had to cancel DD to hopefully get resolution but will impact my credit rating, do not use this company awful.
Thank you for your reply but I am not prepared to wait the usual 50 minutes to try to get through to your customer line, sure it helps your profits.
I have to work to pay my bills and calling during work hours is not appropriate, to prove your excellent customer service, tongue in cheek sort my caller Id within 24 hours lol, also guarantee no interruption in service and my credit rating won’t be impacted I might change my mind
: Even more bad service
After leaving a previous negative review about how bad shell energy is Shell replied asking for my account number so that they could investigate..so l did provide it however l haven't heard a thing from them. This was a number of months ago and yet again another example of how poor Shell is. Absolutely shocking service.
: Bereavement rip off
Shell Broadband charged me £108 to cancel when my mum died because the account was in my name. Then they kept adding more charges even though their email said no extra fees would be added. 1hr 32mins to cancel the service & passed to 4 different departments - it was as if no one had ever been bereaved before. Then no reply to my email via their online help, followed by over 1 hr on their online chat. I would avoid Shell Broadband.
: Stay away!!!!
So after 7 months I still haven’t got my account sorted with shell, I have rang so many times to try and get it sorted and just get fobbed off every time!! Finally got a settlement figure off them of £900 odd and said I will contact another energy company to get swapped over, check our account today and my settlement figure has gone from £900 to now £1900 with in a week!!!
Iv asked to speak to a manager a number of time and get told they are in a meeting they will call you back, guess what not once have they rang me back!!
How they government allow companies like this to treat there customers they way iv been treated is a joke.
Do not sign up with these clowns you will regret it I promise, iv had nothing but sleepless night over the last month worrying about the price increase and they clearly don’t give a dam about how this is effecting me.
Is it to much to ask for a company to do the right thing and get an issue resolved as soon as possible not 7 month down the line, although this still isn’t sorted
: Words cannot describe how bad their "service" is!
Have spent nearly 3 hours today trying to get an overpayment issue resolved. Long waiting times (30 to 40 mins) then have spoken to 4 different people who have 1. cut me off, 2. put me on to another person who knows nothing about what I have just spent 10 minutes discussing, 3. put me on hold while reading the file (gave up waiting after 30 mins) and 4. said he would put me through to the right person within 3 minutes but didn't. I despair!
: This firm run by a complete incompetent have 0 customer care Jodie Eaton hides like a frightened mouse behind automated phone lines that ur on forever so she doesn't have to be held for her mass company incompetence another grossly overpaid corporate Head miss charging customers. Contact me if you got the guts Jodie
: Awful Customer Service
Took them over three months to correct an error in my bill. Ignored my emails throughout and only corrected it after many phone calls. I'm now trying to get a refund from them in the form of a cheque. They keep sending the cheque to the wrong address despite my phoning them up 4 times and giving them the right address. Genuinely the worst company I've ever dealt with in terms of customer service. What makes it worse is I never chose to use them and was transferred to them after Green Energy collapsed. Will never use them again once I receive my refund.
: Hate Shell
Not only are they ripping me off with illegal energy price rises covered up by accounting for them as near doubling of the standing charge. But they are now antagonizing me further with pathetic customer service. I can download my latest bill but its corrupted so I can't read it. So I have to contact customer services. Firstly I tried the online chat and was connected to an idiot bot then left hanging for ages and gave up and decided to call. Their phone system must have been designed by a moron who wants to antagonize me as much as possible with menu after menu after menu before not connecting me to a human but leaving just hanging on until I finally gave up. Why don't Shell try spending some of their obscene earnings on looking after their customers?
I have just tried emailing them from their website, its another total disaster area where it blocks my trying to send an email by forcing me to pick a totally unconnected topic from a drop down menu, which then starts me off on another totally unconnected route. Morons!!!!
: Avoid.
Passed to shell energy from pure planet. Didn't transfer over credit, unhelpful call centre staff, horrible call centre waiting times blamed on covid but obviously understaffed.
: price cap.
If I could give minus 5 stars i really would. I didnt ask to join shell energy, sadly i was transferred over from green energy. The new rate for electricity set by ofgem is 28p
per kwh, shell have decided for what ever reason to charge me 31.5 pence per KWH. Goodbye Shell energy.
: Absolutely hopeless
Was moved to Shell energy kept getting estimated bills despite assurances that they could read my meters even complaints team misled me by saying we can read both your meters, then another overestimated bill today. When I called them was told can't read your meter. This has been going on for ages. Appalling service
: gave shell a reading on 27/0-4/22, still…
gave shell a reading on 27/0-4/22, still have not recived a bill, tried to contact them cant get through, a complete waste of time,
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