Lies and deceit in Shell Corporate Security Department?

EXTRACT FROM ONE OF THE FEATURED COURT DOCUMENTS:

‘Shell’s Code of Conduct trumpets “honesty,” as one of the Company’s core values. See https://www.shell.com/about-us/our-values.html. But Shell permits Hall to lie with impunity and continues to enable, support, and vigorously defend him…’

By John Donovan: 30 July 2022

Legal papers were filed last night in the USA courts repeating serious allegations against the head of Shell’s Global Security Department, Mr James WD Hall. read more

‘Now after trying to resolve the problem with my account for over 6 months I have just received a phone call from Shell to tell me I don’t owe them anything BUT MY CREDIT RATING IS F**CKED What a load of incompetent fools ( not my first choice of words ) AVOID THIS COMPANY !’

29 July 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

The worst customer services

Shell energy broadband customer services are a disgrace. An on going saga of no service for 3 months, and even the complaints team cannot be bothered to call back at the time they arrange. Despite promises to stop taking payments, money is still deducted from my account. Engineers are sent who can’t fix anything and by their own admission are not trained to do the job they are sent to do, so many days work are lost waiting at home for their visit. Shell then have the audacity to charge you for a visit that that have sanctioned and require without any acceptance of costs or terms and conditions. Managers do not call back despite assurances that you will get a call. I would suggest that you avoid this internet service provider unless you have hours and hours to spend on hold on the telephone, or days and days to wait in for inadequate engineers, and you have no need for any Wi-Fi and you enjoy listening to lies and fairy tales. read more

Not only are Shell and Centrica profiting from Putin’s war, they’ll also be profiting from the misery of the Brits

Ashley Armstrong: 17:30 ET, Jul 28 2022

NOT only are Shell and Centrica profiting from Putin’s war, this winter they will be profiting from the misery of the British people. 

Gas and oil prices have rocketed — while Shell’s share price has risen 11 per cent, and Centrica’s by more than a fifth.

Half the country will be in fuel poverty come January.

But multimillionaire bosses Ben van Beurden and Chris O’Shea only want to talk about money they are giving to hardship funds or call centre staff who can affirm to customers just how skint they will be. read more

Shell CEO Sees Risk of Even Higher Oil Prices

by Bloomberg | Laura Hurst, Tom Mackenzie | Thursday, July 28, 2022

Oil prices are more likely to rise than fall as the tightness in supply outweighs any risks to demand, said the boss of Shell Plc. 

“Where we are today, there is more upside than downside when it comes to the oil price,” Shell Chief Executive Officer Ben van Beurden said in an interview with Bloomberg TV on Thursday. “Demand hasn’t fully recovered yet and supply is definitely tight.”

The Shell CEO spoke after the company reported record-breaking profits for a second consecutive quarter due to high oil and gas prices. Even with Brent crude remaining above $100 a barrel there’s little sign of demand destruction, and consumption continues to recover from the pandemic, van Beurden said.

“I’m quite optimistic, both on the energy system as well as the global economy,” he said.

There’s limited scope for extra oil supplies from the Organization of Petroleum Exporting Countries or US shale producers, and the full effect of sanctions on Russia’s production may not yet have been felt, Van Beurden said. read more

The Telegraph

Britain’s wealthy energy companies are now part of the problem

Bosses’ fanatical devotion to showering shareholders with cash has done little to help their own cause as household bills soar

Shell is still on course to return “$30bn to shareholders this year, or more than 15pc of its market cap”. These are truly astonishing sums in any context but set against a backdrop of sharp increases in fuel poverty, they are in danger of looking obscene.

BEN MARLOW: CHIEF CITY COMMENTATOR: 29 July 2022 • 6:00am read more

The Guardian

‘Insult to millions’: Shell and Centrica profits cause outrage as energy bills soar

Rob Davies: @ByRobDavies: Thu 28 Jul 2022 18.42 BST

profits at two of the UK’s biggest energy companies read more

THE TIMES

Shell vows a return for investors from its ‘obscene’ profits

Emily Gosden: Energy Editor: Friday July 29 2022, 12.01

Shell’s profits more than doubled to a high of $11.5 billion in the second quarter as it benefited from surging oil, gas and fuel prices after Russia’s invasion of Ukraine.

The FTSE 100 oil company said it would increase returns to investors by buying back $6 billion of shares over the coming three months.

Shell faced a backlash for what critics called “obscene” profits, which come after petrol prices hit record highs and as households face a crippling rise in energy bills that is forecast to push millions of people into poverty this winter.

Ben van Beurden, the chief executive, admitted it was “a difficult period for a lot of people” because of high energy prices, but said: “These are global phenomena, there’s… read more

The Washington Post

Shell posts record earnings again as energy prices soar

London-based Shell said it’s second-quarter adjusted earnings — which exclude one-time items and fluctuations in the value of inventories — rose to $11.5 billion from $5.5 billion in the same three-month period last year.

The latest earnings smash its record set in the previous quarter, when the company recorded $9.1 billion in adjusted earnings.

Shell also said it would buy back another $6 billion in shares, underlining its healthy cash position. read more

The NewYork Times

Shell reports record profit, again, with $11.5 billion in latest quarter.

The energy giant is thriving because of soaring oil and gas prices and a tight market for refined products.

Shell reported record earnings for the second consecutive quarter on Thursday, as the energy giant continues to prosper from high oil and gas prices spurred by the war in Ukraine and other factors.

Shell, Europe’s largest energy company, said adjusted earnings were $11.5 billion for the second quarter. The figure topped Shell’s previous record of $9.1 billion in the first quarter. read more

skynews

Energy giants Shell and Centrica enjoy soaring profits as prices rise

Shell attributed its enormous numbers to higher prices, refining profits, and gas trading.

Thursday 28 July 2022 09:45, UK

Shell has reported record profits of $11.5bn (£9.4bn) for the second quarter, more than double last year’s figure of $5.5bn (£4.5bn).

The oil giant had already smashed its own quarterly record at the start of the year when it clocked up profits of $9.1bn (£7.2bn), but the sums continued to rise into Q2. read more

CNBC

Shell, Total continue buyback bonanza after record profits

PUBLISHED THU, JUL 28 20222:11 AM EDT

KEY POINTS

• Europe’s oil giants Shell and TotalEnergies extended share buybacks after their second-quarter profits beat an already record-breaking previous quarter.

• The two companies combined are buying back $8 billion in shares in the third quarter.

• Benchmark Brent crude oil futures have risen more than 140% in the past twelve months, averaging around $114 a barrel in the quarter.

Europe’s biggest oil companies Shell and TotalEnergies extended share buybacks on Thursday after their second-quarter profits beat an already record-breaking previous quarter on the back of soaring crude, gas and oil product prices.

The two companies combined are buying back $8 billion in shares in the third quarter after recording their respective highest quarterly profits while keeping their dividends steady, which might disappoint some investors. read more

The Guardian

Shell reports record profit of $11.5 billion

Oil giant Shell has doubled its profits in the last quarter, thanks to the surge in energy prices since the Ukraine war began which are hammering households and businesses.

Shell has reported record adjusted earnings of $11.47bn (£9.4bn) for the last quarter, up from $5.5bn in April-June 2021, as it benefitted from higher realised prices, higher refining margins, and stronger gas and power trading.

That smashes Shell’s record quarterly profit of $9.1bn racked up in January-March, and above analyst forecasts. read more

Energy Broadband Reviews recently posted on broadband.co.uk

EXTRACTS FROM THE RECENT REVIEWS (DISPLAYED IN FULL BELOW THE EXTRACTS):

‘Can’t even login to my account. Was transferred to Shell when Post Office sold their phone and broadband to them last year. They must be the most incompetent providers on the market. Deal ends soon so I’ll be outta here!’: ‘Shell Energy are absolutely clueless and appear to know nothing about phones and customer service is certainly not their forte.’: ‘The worst company I have ever dealt with. Had no broadband since 20 May ( now 14 July). No explanation from Shell. They have not responded to letters or on- line attempts by myself. You wait on phone until you give up. Dreadful company.’: ‘Switched to Shell Energy Broadband. Lost my internet connection. Met with a wall of silence from customer services…’: ‘Disgusting customer service. In short I have had major issues with internet connection and phone line; the problem has mainly been since Shell took over from Post Office. Interrupted internet for 4 months and very slow or no connection for long periods…’: Do not use this company, you have been warned! worse than TalkTalk, Blatent lies about speeds…’ read more

Transferred over to Shell energy broadband. (Is this supplier of last resort?) Anyway – they are appalling.

26 July 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

This company is going from worse to…

This company is going from worse to absolute sh**e. The app is terrible and doesn’t give you the info you require or it isn’t supported.
The customer service is poor now. It was way better when it was first utility. I can’t wait for my contract to be up to go somewhere else read more

BBC News

Greenpeace lodges legal bid to halt Jackdaw gas field in North Sea

By Kevin Keane
BBC Scotland’s environment correspondent

Greenpeace has lodged a legal challenge over consent being given to develop a large North Sea gas field.

Regulators gave the go-ahead in June for Shell to develop the Jackdaw field, which lies 150 miles east of Aberdeen.

The environmental charity believes that in granting consent, the UK government failed to consider emissions from burning the gas.

The UK government would not comment on legal proceedings but said Jackdaw would boost domestic gas supply. read more

Shell USA, Inc. and Shell Midstream Partners, L.P. Reached a Definitive Merger Agreement

NEWS PROVIDED BY: Shell USA, Inc. Jul 25, 2022, 16:30 ET

HOUSTON, July 25, 2022 /PRNewswire/ — Shell USA, Inc. (“Shell USA“) and Shell Midstream Partners, L.P. (NYSE: SHLX) (“SHLX”) today announced they have executed a definitive agreement and plan of merger (the “Merger Agreement,” and the transactions contemplated thereby, collectively, the “Transaction”) pursuant to which Shell USA will acquire all of the common units representing limited partner interests in SHLX held by the public (the “Public Common Units”) at $15.85 per Public Common Unit in cash for a total value of approximately $1.96 billion. A subsidiary of Shell USA currently owns 269,457,304 SHLX common units, or approximately 68.5% of SHLX common units.

SHLX’s assets include interests in entities that own crude oil and refined products pipelines and terminals that serve as key infrastructure to transport onshore and offshore crude oil production to U.S. Gulf Coast and Midwest refining markets and deliver refined products from those markets to major demand centers, as well as storage tanks and financing receivables that are secured by pipelines, storage tanks, docks, truck and rail racks and other infrastructure used to stage and transport intermediate and finished products. Its assets also include interests in entities that own natural gas and refinery gas pipelines that transport offshore natural gas to market hubs and deliver refinery gas from refineries and plants to chemical sites along the U.S. Gulf Coast. read more