In comments likely to provoke controversy among green activists, he said: “I was listening at home as the judge gave her verdict. It felt like a body blow.
“I found it deeply troubling that Shell as a single business should be held accountable for how the world produces and uses energy.”read more
The worst I’ve ever seen. Wifi drops and won’t reconnect for up to an hour (so far) no matter what I do, you have to stand next to the router for a strong connection, calls made with wifi drop randomly and either don’t reconnect or reconnect and are then patchy and bad quality and you can’t use it for games or calls if another person in the house is doing the same. Absolutely terrible company and I’d advise anyone who’s thinking about getting with them to look literally anywhere else.read more
Jan 5th, 2022
by John Donovan.
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By John Donovan
I first heard from a very disgruntled Shell Energy customer, Mr John Wood, in 2019.
John was one of the people who encouraged me to launch the shellenergy.website
Extracts from the file of emails he sent to Shell Energy in 2019 about his particular issues with the company are printed below. They include a long list of repeated apologies he received from Shell.
John was therefore delighted and greatly relieved when his nightmare contractual relationship with Shell Energy came to an end.read more
Dec 22nd, 2021
by John Donovan.
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OFFICIAL LETTER TO ROYAL DUTCH SHELL CEO BEN VAN BEURDEN AND SHELL OIL COMPANY PRESIDENT GRETCHEN WATKINS DEMANDING AN IMMEDIATE END TO ACTS OF DISCRIMINATION BY SHELL INCLUDING AGAINST A SENIOR SHELL SECURITY MANAGER, MR WALIED SHATER, A FORMER US SECRET SERVICE AGENT.
This article is related to the article we published yesterday making serious allegations against Shell global security boss James W.D. Hall.
people should stay clear of this company. I changed from Bt broadband to this company as this company was cheaper, I ran into financial difficulties and could not afford to pay my 23 pound broadband bill on the due date I rang the customer services and emailed them asking if they could please give me a 2 week extension so I could pay my bill 2 weeks later and I explained the situation and that I really needed my broadband connection to not be switched off as use it for the tv etc and suffer with mental health issues like severe depression and I don’t leave the house really because of my severe anxiety so I use the internet to keep my occupied online and stuff. anyway the advisor was totally horrible not helpful at all they told me they could not do anything at all an told me to get the money from somewhere because If I didn’t pay by the end of the day they would disconnect my broadband and I would be charged late payment fees. They was true to there word they disconnected my broadband early hours the next morning and they kept sending me emails and text messages a few times a day for the next 2 weeks demanding the £23 pound payment. I did pay it 2 weeks later but wish I didn’t they are a terrible company with disgusting customer service and they made my mental health state a lot worse for them 2 weeksread more
Dec 17th, 2021
by John Donovan.
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My broadband has failed 3 days in a row. Tried several times to call Shell – one time yesterday held in for an hour then they hung up.
Shell Energy Broadband Reviews recently posted on broadband.co.uk
Reviewer John Summers: Location – SWANSEA: Date 2021-12-15
Comments
Customer sales team committed to delivery dates that were in complete contrast to dates indicated in later email. Supposed to get connected 16/12/2021. Very unlikely to get connected before end of December. Batted back and forth between sales and service team. I used the cooling off period to go with BT.read more
I can not give a minus review, but they definitely don’t deserve 1 star. Absolutely awful company – broadband does not even work upstairs in a 2 storey house, terrible customer service – can’t change a direct debit date – pay when they want or cut you off and if you want to leave will quite over £200 cancellation feeread more
Dec 17th, 2021
by John Donovan.
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DO NOT USE THIS AWFUL COMPANY WHO BULLY PEOPLE AND HAVE COMPLETELY INCOMPETENT PEOPLE WORKING FOR THEM. ABSOLUTELY DISGUSTING COMPANY WHO SHOULD BE ASHAMED OF THEMSELVES.
17 Dec 2021
The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.
DO NOT USE THIS AWFUL COMPANY WHO BULLY PEOPLE AND HAVE COMPLETELY INCOMPETENT PEOPLE WORKING FOR THEM. ABSOLUTELY DISGUSTING COMPANY WHO SHOULD BE ASHAMED OF THEMSELVES. They not only changed my direct debit but then blamed myself when they realised they had set up the wrong payment amount and insisted that it was my responsibility for informing them. They then left me with a 1000 plus bill before Xmas and then the bullying started, as well as awful sarcastic behaviour from staff. To top it off they then listed this bill on my credit report because I wouldn’t pay it in full, even though I have never missed a payment. Avoid them like the plagueread more
Please, please don’t sign up for shell energy broadband. It is the most unreliable broadband I have ever used. It’s goes down ever day, and I have lost so much work and time doing rework on the internet that it is stressing me out. We have had 8mths of this nightmare and I don’t think I can take anymore. I have to find another provider no matter how much it costs. I just can’t cope anymoreread more
THE WORST COMPANY EVER!! 1 star is too kind. It surely is criminal that they are allowed to operate. Ongoing sagas with them since start of 2021. The staff are the most incompetent cretins to walk this earth and that’s being polite! Top it off they double your bill even although you overpay every month and are in credit! Like WTAF!!
Someone random from the company will respond to this comment saying Sorry please contact to resolve (lip service as it always is – Don’t waste your breath Shell bot employee) NEVER do business with them.read more
Verdict: Shell Broadband Customer service appalling. Internet speed useless
Reviewer: Milena: Location- London. Date 2021-11-30
Comment
Not reliable broadband, keep dropping out frequently, I was unable to have Teams meets on many occasions.
I asked to terminate my contract because of this and was told I will have to pay penalty fee!
Reviewer, John Armstrong: Location -Glasgow: Date 2021-11-26
Comment
Has ShellBroadband for a week, no WiFi, nothing. On phone for hours to idiots, and I mean idiots. New modem sent, connected today, now won’t accept password…. honestly,bit wouldn’t. One of there idiot advisor’s suggested I get on my knees, disconnect BT phone box, which I laughed at his suggestion. Finally another advisor came on phone, Ivor. 15 minutes later, sorted. Good ole Ivor. But once my contract up, never ever again.read more
Honestly, if you’re not looking to feed their greed, avoid them!They will use their knowlege and expertise to generate massive final bills and you will get no option to opt out as they can take you to court and cause a CCJ on your name etc.
Reviewer: Andrew Thompson. Location: North Wales: Date: 2021-11-22
Beware of the Consequences of Dealing with Shell Broadband
As a Customer you will be subjected to horrendous Customer Service which Shell Broadband will Neither apologise For or Compensate Yourself For as a Paying Customer.
You will be supplied with an Inferior Router resulting in the Loss of the Service on a frequent basis coupled with Slow Speeds for over a TEN Month Period which Shell Broadband will NOT Compensate Yourself For as a Paying Customer.read more
New customer, service didn’t work from day one, insisted they would charge me from day one. Then they tried to charge me a further £65 to get an engineer out to fix a problem that they hadn’t solved whilst setting up the service. Its a front for talk talk, shambolic customer service, wouldn’t use again.read more
Nov 20th, 2021
by John Donovan.
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Express.co.uk
‘Political bomb!’ Shell ‘doing own Brexit’ with huge EU snub in favour of UK move
THE European Union has been destroyed after being told oil giant Shell is “doing its own Brexit” by relocating its HQ from the Netherlands to the UK, with one political expert branding the news a “political bomb”.
By PAUL WITHERS
In a huge win for Brexit Britain, Royal Dutch Shell is scrapping its dual share structure and moving its head office to Britain from the Netherlands. The company is dropping “Royal Dutch” from its name – part of its identity since 1907 – to become Shell Plc. The firm has been at the centre of a bitter row with Dutch authorities over the country’s 15 percent dividend withholding tax on some of its shares, which makes them less attractive for investors.read more
Do read broadband.co.uk before you consider Shell Broadband. Months after we exited their ‘service’ after broadband speeds far worse than anything we have experienced in the previous decade and more, and paid a hefty early leaving charge, come the ‘collections’ department months later who have been leaving emails and calling because we owe them £35 for their lousy router. Do not, repeat do not, go anywhere near Shell Broadband. The broadband.co.uk reviews of Shell Broadband are very revealing on how dreadful and unfit for purpose Shell’s broadband operation isread more
In the 90s and up to 2004 carrying on Audits on Woodside Energy offshore installations on behalf of SIEP I was made aware that Woodside along with other operators held the then Regulator in low regard. They were not enough of them, underfunded and considered not competent and also because of this did not have the authority and respect of the Industry.
A forward looking COO of Woodside had the revolutionary idea of involving Regulators in his Audit process and requested I also discuss my findings etc with them. Now the old Regulatory organisation has been redesigned with more resources, a wider brief, and much more support it appears from state and national government.
Bogus Group has made both a succinct but most meaningful contribution.
If as covered on their blog the operator is considered Not Yet Competent to understand his own operational risks by a rejuvenated, well resourced, self confident, and authoritative Regulator, and that finding seems to be accepted by Shell Australia, then we begin to understand better how the events of 2nd December developed
Bill Campbell.
Bogus Group: When the regulator determines that an operator does not have sufficient understanding of the risks of the Prelude facility power systems, including failure of mechanisms, interdependencies, and recovery, alarm bells should be ringing.
Bogus Group: Following yet another Prelude safety issue, I wonder if ‘mortification’ is in Rob Jager’s’ vocabulary, after his legacy idiotic statements (August’19 blog). Or does he just develop amnesia as he moves through the executive revolving door to his next role, where he can continue to utter Hans Christian Andersen like proclamations.
Gail: As a very concerned South African citizen I wish to point out that Shell is supposed to respect people and have ethics.
You are going against the wishes of many South African citizens with this proposed exploration.
Citizens have stood together and have brought two court cases against Shell, the first one was not successful and we are awaiting the decision on the second case.
We appeal to Shell HO to take notice of our concerns and cease with this exploration.
USA USA USA: I think this site is loosing its purpose. The next batch of Shell reorg has removed most of the people who would be willing to post comments. Shell is just lost - thinking its green when its about 0.5% green...
Eliece Horton: I really like my local Shell Gas Station, they have always been very helpful, so I am sad that we can no longer go there.
Our family will be BOYCOTTING SHELL in the USA to STOP Seismic Testing on the South African Coast to protect Marine Life.
The oil will not go anywhere. Leave it there until Britain has a generation of inhabitants that appreciate it. Meanwhile the present numpty generation can cope with windmill energy and 51'N solar.
David Tallboys
Fortunately the Japanese have seen sense and are encouraging new oil and gas projects:
Government officials have been quietly urging trading houses, refiners and utilities to slow down their move away from fossil fuels, and even encouraging new investments in oil-and-gas projects.
Robin Beckett
Shell won't care too much, they have exploration and new developments going on worldwide, as do the other big oil and gas companies. Gas/petrol was $2.76 a gallon in Texas yesterday, that's 15c down on earlier in the week.
colin whyte
Am I missing something here? Wasn't Scotland's financial state based on oil/gas receipts during their last independence referendum? I'm to suspect that Krankie now realises independence is a no go so is doing her utmost to trash the Nation. Nice to be able to turn down a thousand jobs as well.
R Morley
Unless we have zero requirement for oil and gas we have two options:
1) Exploit UK national resources and extract it ourselves
2) Pay another country and import it.
It is astonishing/depressing that UK Plc is having its energy policy dictated by a group of juvenile eco extremists.
Stuart Robertson
Few of these green eco nuts were alive or old enough to remember when in the early 1970’s when OPEC put our economy into a tailspin and we started to explore for our own resources. Now thanks to meaningless virtue signally we are about to become even more dependent on foreign powers to keep us warm and our way of life alive. I say meaningless because industry is already working towards transition from fossil fuels but it can’t happen by tomorrow afternoon and meanwhile our friends in Russia and Mid East will be rubbing their hands in glee at our naivety.
Len RMaC
Green activism is a cancer that will erode this country’s competitiveness and our standards of living. Somehow, it needs cutting out before it’s damage has gone too far.
graeme scott
We don’t develop national resources, we don’t develop our infrastructure to cope , we import resources from Qatar and yet we have shale gas in North Yorkshire that will meet our needs for 50 years
John Condon
The ecowarriors use ICE cars possibly Diesel. They probably have gas central heating and ovens. It’s OK according to them to import coal, oil and gas to power these - but we must stop producing fossil fuels ourselves?!?!?! They seem oblivious to the additional transportation costs associated with importation.. They seem oblivious to the strategic risk of trusting Putin and OPEC to maintain supplies and prices. They have essentially put the cart before the horse. FIRST STOP IMPORTS and when coal, oil and gas are no longer needed for fuel and raw materials such as plastic THEN STOP INDIGENOUS SUPPLIES. This is so obvious how come they can’t see it?!?!?!
Clitherow Kid
It will go ahead but with lower public profile investors. Recent projects have seen a slew of equity partners with unrecognised names. The wider picture though is the message it sends to the highly skilled and well paid UK workers in the sector. They represent the jobs that we need to retain, and could be deployed in the urgently needed new nuclear plant developments. Instead it looks like a lot will be relocating to the middle east to be replaced here with what? More Deliveroo cyclists?.
Ogden Nash
Could somebody at the DT please commission a simple piece of research and write an article to show the requirements for electricity should the Government plans come into being - namely that all cars and all domestic heating is converted over to electric. So something like ..... No' of cars is the UK x average mileage x no' of KWh per mile = total KWh required for transport. ( you could even make it optimistic and assume everyone converts to a Nissan Leaf - no more Chelsea Tractors ) Then a similar calculation for homes ... No' of homes x average KWh used per year = Total KWh.
Add these together and divide by one of the outputs of a major Nuclear rector, This will show how many more reactors we would need to supply these crazy ideas.
Oil giant has pulled out of the Cambo field amid lack of support from UK and Scottish governments: Small selection of comments from this Telegraph article
Kathryn Jones
Let me correct that headline for you."victory for Nicola Sturgeon, Saudi Arabia and Russia as Shell walks away..." Fixed it for you.
J Thomas
Oh no! We are going to have to send more charity payments to Scotland under the Barnett formula! Additionally, if no one drills for gas and oil two things will happen. Many of us will freeze to death and the price of oil and gas will zoom upwards to include what I call G.T.T. The Greta Thunberg Tax!
Kelland Hutchence
Well done Shell! At least the oil and gas will still be there to be exploited when all this fake climate crisis is revealed for what it really is.
Ian Mclaren
If that's a victory? I'd hate to see what one of her defeats looks like.
Dale Carmichael
I think we going to massively regret this.
The eco loons don't care about the decent people this decision will effect.
James Hammett
These people are ridiculous. We are still going to use oil and all its by-products. This makes no positive difference to the country's carbon output, it just means a little more of it will be from burning oil from other countries' oil fields when we could have been drilling our own.
Scot Way
In 2014 gas and oil were the bedrock of an independent Scotland's financial future. Her new stance is mere posturing and destructive towards future jobs and industry. Wind power ain't gonna cut it. She's like rudderless ship being tossed about at sea during a storm.
Echo Fish
Reply to Scot Way - view message
Especially if the plan is to sell the energy to the "hated" English. She may well find England finds other independent energy sources.
Steve Graham
It seems that the Scottish economy or jobs dont matter any more to Sturgeon's SNP. While the UK push for a Zero Carbon economy, China are burning everything they can find the push their economy forwards. Mini countries like Scotland need to stop virtue signaling their Green smugness and realise their input is so minute that they are irrelevant in the grand scheme of things.
Andrew Pierce
Your headline describes this as "a victory"! How the hell can this be described as a victory? Anything which reduces our own self-sufficiency, and leaves us more reliant on importing a vital resource from countries who's leaders seek to destroy us can only be described as a monumental own-goal!
Jiminy Cricket
Sturgeon only ‘opposed’ Cambo on the 16th November 2021. Before that she sat on the fence and blamed Boris. Then during Cop26 she realised her mistake and opposed it. Boris is the winner here - he knew that this would be an ‘own goal’ for Sturgeon and the SNP, now in league with the Scottish Green Party who also oppose the Scottish fishing industry. 10000 jobs lost to Scotland and much more. Environmental issues marooned in the in-tray for the Scottish Government- while power cables are still not fixed and people in Scotland are freezing. If that’s a win for Sturgeon I’d like to see her Financial Plan for her Independence Referendum.
If this had been the other way around, this article would have featured prominently in the main news page, rather than under the “Business” section. This is why people question the BBC’s impartiality..
(P.S. I voted remain)
No2EU: 10:54 15 Nov
to rl"
If this had been the other way around, this article would have featured prominently in the main news page, rather than under the “Business” section.This is why people question the BBC’s impartiality..(P.S. I voted remain)
"
No2EU replied: And Brexit would be blamed.
Smile dont shout: 10:57 15 Nov
Can't imagine what prompted this move:
"Earlier this year, a court in the Netherlands ruled that by 2030 Shell must cut its CO2 emissions by 45% compared to 2019 levels.” This only applies to the Netherlands
greenbird10 11:01 15 Nov
to Smile dont shout
"
Can't imagine what prompted this move:"Earlier this year, a court in the Netherlands ruled that by 2030 Shell must cut its CO2 emissions by 45% compared to 2019 levels."This only applies to the Netherlands
"
greenbird10 replied:
Think that's all the article needed to say to explain the move.
U17881151: 10:48 15 Nov
The truth is corporations are concerned about EU bureaucratic interference.
We saw with AstraZenica that the EU will block trade if they believe it gives them an advantage.
Google and other tech companies are increasingly being fined billions to fund EU wages and pensions.
The EU is a bit anti business.
It would be better to just focus on trade and creating friendly partnerships.
Arcangel: 10:56 15 Nov
to U17881151
"
The truth is corporations are concerned about EU bureaucratic interference. We saw with AstraZenica that the EU will block trade if they believe it gives them an advantage. Google and other tech companies are increasingly being fined billions to fund EU wages and pensions. The EU is a bit anti business. It would be better to just focus on trade and creating friendly partnerships.
"
Arcangel replied:
Agreed, but tbh I would rather we were stricter on companies like Shell given they are responsible for a large amount of the worlds pollution
Insider: Joe Lycett should talk to his friend Jimmy Carr about Shell. Jimmy worked in Shell marketing dept during the 1990s at Shell Mex House in the Strand.
Listen and read proof in audio and transcript form of Shell CEO Ben van Beurden’s cover-up tactics in the OPL 245 Nigerian corruption scandal. The instruction given by him in the covertly recorded call to CFO Simon Henry was at odds with Shell’s claimed core business principles. Cover-up and obstruction, instead of transparency and integrity, says Shell critic John Donovan
JOHN DONOVAN TV DOCUMENTARY INTERVIEW
SHELL EXECUTIVES AT THE CENTER OF A SCHEME TO STEAL $1.3 BILLION FROM NIGERIA’S PEOPLE
SHELL ADMITS DEALING WITH NIGERIAN MONEY LAUNDERER – BBC NEWS
SHELL, ENI AND NIGERIAN OFFICIALS IN OPL 245 CORRUPTION SCANDAL
INVESTIGATION OF OPL 245 NIGERIAN OIL CORRUPTION SCANDAL
DUTCH EARTHQUAKES CAUSED BY SHELL/EXXON
SHELL KILLS FOR OIL IN NIGERIA
ESTHER KIOBEL SUES SHELL FOR COMPLICITY IN HUSBANDS MURDER
ESTHER KIOBEL: EVIL OIL GIANT SHELL COLLUDED IN THE EXECUTION OF MY INNOCENT HUSBAND
SHELL LIED ABOUT CLEANING UP OIL IN NIGER DELTA
SHELL SPIES INFILTRATED NIGERIAN GOVERNMENT
LEGO DROPS SHELL OVER GREENPEACE OIL SPILL VIDEO
SHELL ARCTIC DRILLING ACCIDENTS
SHELL KNEW ABOUT CLIMATE CHANGE DECADES AGO
ABANDONED BY SHELL: KEITH MACDONALD & FAMILY, VICTIMS OF RADIOACTIVE CONTAMINATION AT WORK
ROYAL DUTCH SHELL FOUNDER SIR HENRI DETERDING, NAZI FINANCIER
JOHN DONOVAN PROMOTIONAL GAMES FOR SHELL AND OTHER CLIENTS
EBOOK TITLE: “SIR HENRI DETERDING AND THE NAZI HISTORY OF ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON EBOOK TITLE: “JOHN DONOVAN, SHELL’S NIGHTMARE: MY EPIC FEUD WITH THE UNSCRUPULOUS OIL GIANT ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON. EBOOK TITLE: “TOXIC FACTS ABOUT SHELL REMOVED FROM WIKIPEDIA: HOW SHELL BECAME THE MOST HATED BRAND IN THE WORLD” – AVAILABLE ON AMAZON.
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London Evening Standard
07 Jan 2022
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EBOOK TITLE: “SIR HENRI DETERDING AND THE NAZI HISTORY OF ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON
EBOOK TITLE: “JOHN DONOVAN, SHELL’S NIGHTMARE: MY EPIC FEUD WITH THE UNSCRUPULOUS OIL GIANT ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON.
EBOOK TITLE: “TOXIC FACTS ABOUT SHELL REMOVED FROM WIKIPEDIA: HOW SHELL BECAME THE MOST HATED BRAND IN THE WORLD” – AVAILABLE ON AMAZON.
