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Posts under ‘Bully-boy tactics’

Shell CEO Ben Van Beurden: Carbon emissions court ruling was ‘body blow’

London Evening Standard

Shell CEO Ben Van Beurden: Carbon emissions court ruling was ‘body blow’

By Simon Freeman: 20 Jan 2022
ROYAL DUTCH SHELL’s CEO Ben van Beurden today described a court ruling from The Hague ordering faster, deeper cuts to the company’s carbon emissions as a “body blow”.

In comments likely to provoke controversy among green activists, he said: “I was listening at home as the judge gave her verdict. It felt like a body blow.

“I found it deeply troubling that Shell as a single business should be held accountable for how the world produces and uses energy.” read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shockingly poor broadband service and even worse customer service. Unethical. A complete disgrace.

07 Jan 2022

The content below is sourced from current customer reviews of Shell Energy Broadband published on Trustpilot.

Not even worth one star

The worst I’ve ever seen. Wifi drops and won’t reconnect for up to an hour (so far) no matter what I do, you have to stand next to the router for a strong connection, calls made with wifi drop randomly and either don’t reconnect or reconnect and are then patchy and bad quality and you can’t use it for games or calls if another person in the house is doing the same. Absolutely terrible company and I’d advise anyone who’s thinking about getting with them to look literally anywhere else. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Bitter experience has taught me never to trust Shell Energy

By John Donovan

I first heard from a very disgruntled Shell Energy customer, Mr John Wood, in 2019.

John was one of the people who encouraged me to launch the shellenergy.website

Extracts from the file of emails he sent to Shell Energy in 2019 about his particular issues with the company are printed below. They include a long list of repeated apologies he received from Shell.

John was therefore delighted and greatly relieved when his nightmare contractual relationship with Shell Energy came to an end. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

DISCRIMINATION BY SHELL AGAINST A SENIOR SHELL SECURITY MANAGER, MR WALIED SHATER 

OFFICIAL LETTER TO ROYAL DUTCH SHELL CEO BEN VAN BEURDEN AND SHELL OIL COMPANY PRESIDENT GRETCHEN WATKINS DEMANDING AN IMMEDIATE END TO ACTS OF DISCRIMINATION BY SHELL INCLUDING AGAINST A SENIOR SHELL SECURITY MANAGER, MR WALIED SHATER, A FORMER US SECRET SERVICE AGENT.  

This article is related to the article we published yesterday making serious allegations against Shell global security boss James W.D. Hall. 

Vicious Infighting at the top of Shell Corporate Security

All current members of Shell Corporate Security Department are British white males except one German white male. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell Energy Broadband ‘Worst Company Ever’

20 Dec 2021

The content below is sourced from current customer reviews of Shell Energy Broadband published on Trustpilot.

…they are a terrible company with disgusting customer service and they made my mental health state a lot worse…

WORST COMPANY EVER!!!!!

people should stay clear of this company. I changed from Bt broadband to this company as this company was cheaper, I ran into financial difficulties and could not afford to pay my 23 pound broadband bill on the due date I rang the customer services and emailed them asking if they could please give me a 2 week extension so I could pay my bill 2 weeks later and I explained the situation and that I really needed my broadband connection to not be switched off as use it for the tv etc and suffer with mental health issues like severe depression and I don’t leave the house really because of my severe anxiety so I use the internet to keep my occupied online and stuff. anyway the advisor was totally horrible not helpful at all they told me they could not do anything at all an told me to get the money from somewhere because If I didn’t pay by the end of the day they would disconnect my broadband and I would be charged late payment fees. They was true to there word they disconnected my broadband early hours the next morning and they kept sending me emails and text messages a few times a day for the next 2 weeks demanding the £23 pound payment. I did pay it 2 weeks later but wish I didn’t they are a terrible company with disgusting customer service and they made my mental health state a lot worse for them 2 weeks read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

My Shell Energy Broadband has completely stopped

My broadband has failed 3 days in a row. Tried several times to call Shell – one time yesterday held in for an hour then they hung up.

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer John Summers: Location – SWANSEA: Date 2021-12-15

Comments

Customer sales team committed to delivery dates that were in complete contrast to dates indicated in later email. Supposed to get connected 16/12/2021. Very unlikely to get connected before end of December. Batted back and forth between sales and service team. I used the cooling off period to go with BT. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell Energy Broadband is a total let down

Absolutely awful company – broadband does not even work upstairs in a 2 storey house, terrible customer service…

17 Dec 2021

The content below is sourced from current customer reviews of Shell Energy Broadband published on Trustpilot.

1 star is 1 too many!

I can not give a minus review, but they definitely don’t deserve 1 star. Absolutely awful company – broadband does not even work upstairs in a 2 storey house, terrible customer service – can’t change a direct debit date – pay when they want or cut you off and if you want to leave will quite over £200 cancellation fee read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

DO NOT USE THIS AWFUL COMPANY, SHELL ENERGY

DO NOT USE THIS AWFUL COMPANY WHO BULLY PEOPLE AND HAVE COMPLETELY INCOMPETENT PEOPLE WORKING FOR THEM. ABSOLUTELY DISGUSTING COMPANY WHO SHOULD BE ASHAMED OF THEMSELVES.

17 Dec 2021

The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.

DO NOT USE THIS AWFUL COMPANY WHO BULLY…

DO NOT USE THIS AWFUL COMPANY WHO BULLY PEOPLE AND HAVE COMPLETELY INCOMPETENT PEOPLE WORKING FOR THEM. ABSOLUTELY DISGUSTING COMPANY WHO SHOULD BE ASHAMED OF THEMSELVES. They not only changed my direct debit but then blamed myself when they realised they had set up the wrong payment amount and insisted that it was my responsibility for informing them. They then left me with a 1000 plus bill before Xmas and then the bullying started, as well as awful sarcastic behaviour from staff. To top it off they then listed this bill on my credit report because I wouldn’t pay it in full, even though I have never missed a payment. Avoid them like the plague read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

I am becoming ill with the effects of this terrible broadband provider

13 Dec 2021

The content below is sourced from current customer reviews of Shell Energy Broadband published on Trustpilot.

I am becoming ill with the effects of this terrible broadband provider

Please, please don’t sign up for shell energy broadband. It is the most unreliable broadband I have ever used. It’s goes down ever day, and I have lost so much work and time doing rework on the internet that it is stressing me out. We have had 8mths of this nightmare and I don’t think I can take anymore. I have to find another provider no matter how much it costs. I just can’t cope anymore read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell Energy staff ‘the most incompetent cretins to walk this earth’

13 Dec 2021

The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.

THE WORST COMPANY EVER!

THE WORST COMPANY EVER!! 1 star is too kind. It surely is criminal that they are allowed to operate. Ongoing sagas with them since start of 2021. The staff are the most incompetent cretins to walk this earth and that’s being polite! Top it off they double your bill even although you overpay every month and are in credit! Like WTAF!!
Someone random from the company will respond to this comment saying Sorry please contact to resolve (lip service as it always is – Don’t waste your breath Shell bot employee) NEVER do business with them. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell Broadband Customer service appalling. Internet speed useless.

Shell Energy Broadband Reviews posted on broadband.co.uk

Verdict: Shell Broadband Customer service appalling. Internet speed useless

Reviewer: Milena: Location- London. Date 2021-11-30

Comment

Not reliable broadband, keep dropping out frequently, I was unable to have Teams meets on many occasions.

I asked to terminate my contract because of this and was told I will have to pay penalty fee!

Reviewer, John Armstrong: Location -Glasgow: Date 2021-11-26

Comment

Has ShellBroadband for a week, no WiFi, nothing. On phone for hours to idiots, and I mean idiots. New modem sent, connected today, now won’t accept password…. honestly,bit wouldn’t. One of there idiot advisor’s suggested I get on my knees, disconnect BT phone box, which I laughed at his suggestion. Finally another advisor came on phone, Ivor. 15 minutes later, sorted. Good ole Ivor. But once my contract up, never ever again. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell Energy Customer Service is Non-Existent

4 Dec 2021

The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.

customer services is non existent

customer services is non existent never answer the phone or email

STAY FAR AWAY FROM SHELL!!!!

Honestly, if you’re not looking to feed their greed, avoid them! They will use their knowlege and expertise to generate massive final bills and you will get no option to opt out as they can take you to court and cause a CCJ on your name etc.

Dissatisfied with customer service read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Humdinger of a Customer Review of Shell Energy Crap Broadband

Shell Energy Broadband Reviews posted on broadband.co.uk

Reviewer: Andrew Thompson. Location: North Wales: Date: 2021-11-22

Beware of the Consequences of Dealing with Shell Broadband

As a Customer you will be subjected to horrendous Customer Service which Shell Broadband will Neither apologise For or Compensate Yourself For as a Paying Customer.

You will be supplied with an Inferior Router resulting in the Loss of the Service on a frequent basis coupled with Slow Speeds for over a TEN Month Period which Shell Broadband will NOT Compensate Yourself For as a Paying Customer. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Absolutely rubbish broadband low speed Internet

29 Nov 2021

The content below is sourced from current customer reviews of Shell Energy Broadband published on Trustpilot.

Absolutely rubbish broadband.low speed…

Absolutely rubbish broadband.low speed Internet. Over charging money without telling customer. will never recommends to anyone.

New customer

New customer, service didn’t work from day one, insisted they would charge me from day one. Then they tried to charge me a further £65 to get an engineer out to fix a problem that they hadn’t solved whilst setting up the service. Its a front for talk talk, shambolic customer service, wouldn’t use again. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

‘Political bomb!’ Shell ‘doing own Brexit’ with huge EU snub in favour of UK move

Express.co.uk

‘Political bomb!’ Shell ‘doing own Brexit’ with huge EU snub in favour of UK move

THE European Union has been destroyed after being told oil giant Shell is “doing its own Brexit” by relocating its HQ from the Netherlands to the UK, with one political expert branding the news a “political bomb”.

By PAUL WITHERS

In a huge win for Brexit Britain, Royal Dutch Shell is scrapping its dual share structure and moving its head office to Britain from the Netherlands. The company is dropping “Royal Dutch” from its name – part of its identity since 1907 – to become Shell Plc. The firm has been at the centre of a bitter row with Dutch authorities over the country’s 15 percent dividend withholding tax on some of its shares, which makes them less attractive for investors. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell Broadband dreadful and unfit for purpose

19 Nov 2021

The content below is sourced from current customer reviews of Shell Energy Broadband published on Trustpilot.

Shell Broadband is to be avoided at all costs

Do read broadband.co.uk before you consider Shell Broadband. Months after we exited their ‘service’ after broadband speeds far worse than anything we have experienced in the previous decade and more, and paid a hefty early leaving charge, come the ‘collections’ department months later who have been leaving emails and calling because we owe them £35 for their lousy router. Do not, repeat do not, go anywhere near Shell Broadband. The broadband.co.uk reviews of Shell Broadband are very revealing on how dreadful and unfit for purpose Shell’s broadband operation is read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.
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