I had Shell Energy broadband installed yesterday after waiting a week for an engineer. The internet connectivity seems ok, but the WiFi won’t switch on.Connecting with the support last night on webchat was painful. It took 2 hours to get to an agent, who then brushed me off with *switch on your WiFi” and “have you tried your username and password?” Before dropping the call. I’ve been holding for their telephone “support” for over an hour.read more
These reviews must be fake, I was told last week that it would be 48 hours to get a phonecall regarding getting a smart meter install, I’ve not heard anything. I’m unable to complete a booking online and I have not had a phonecall like promised.
May change my review rating once I get a good service, not off to a good start.
Update: now changed to a 1 star review! Horrendous customer service! Still no call so I phoned and the agent creates a ticket for me, I got an email reply from the smart meter team asking me a load of questions wanting to know what time I set my alarm in the morning, what have I got for my lunch, how many times do I brush my teeth, etc.read more
Shell has furthered its stated commitment to cleaner electricity by investing in a U.S startup that has developed a blockchain-based platform for energy sharing.
The startup, LOW3 Energy, said in a press release earlier this week that Shell Ventures and Japanese Sumitomo had made “major investments” in its platform, which “represents a landmark moment for LO3 Energy as we begin to scale our blockchain-based energy networks around the world,” according to chief executive Lawrence Orsini.read more
Entrants will be competing for a green cash pot containing £350,000, with the national winner to receive £150,000. A further five regional winners will each get £40,000 of no-strings attached funding.
They will also be given access to academics and investors whose advice can help grow their enterprises. The cut-off date for applications falls on November 6.
Former winners include Edinburgh-based tidal energy technology developer Nova Innovation. Shell UK country chair Sinead Lynch said: “Since 2005, Shell Springboard has provided £4million of equity-free funding to almost 100 innovative low-carbon enterprises in the UK. FULL ARTICLEread more
Published below is a further multi-page segment from Shell’s leaked internal document mentioned in a Reuters/New York Times article published on Monday: Shell Plans 400 Job Cuts at Dutch Projects and Technology Department. The plans are much greater in scope than suggested by the headline. Their implementation will result in a managerial jobs upheaval and significant job cuts as a consequence of the acquisition of BG Group and the decline in oil prices. This time I have left in the page numbers, which appear at the foot of each page and sometimes interrupt paragraphs.read more
Embarrassingly for Shell, as the New York Times has reported this morning, I have a leaked copy of an 88 page Shell internal document setting out proposals for Shell’s global plans generally and in particular for the Netherlands, where several hundred more jobs are going to disappear. Part of a world-wide jobs upheaval at Shell.
A few days ago, CEO Ben van Beurden, mindful of the prospect of a falling oil price, claimed that Shell “is getting fit for the $40s.” Now we have a detailed insight about the scope of proposed transformational change at Shell deemed essential to achieving that objective. Embarrassingly for Shell, as the New York Times has reported this morning, I have a leaked copy of an 88 page Shell internal document setting out proposals for Shell’s global plans generally and in particular for the Netherlands, where several hundred more jobs are going to disappear.read more
Shell is still energetically trawling the world for other people’s ideas:” See article below: “Student Team From USA Recognized As Most Innovative In Shell Ideas360 Program“.
Shell has used a number of elaborate schemes under different names – GameChanger, Ideas360 etc – in an attempt to entice innovators into disclosing their ideas to the predatory oil giant. All very well, providing Shell does not steal the ideas caught in their country wide nets.
From my perspective, as a person who has repeatedly successfully sued Shell for stealing my ideas, it is a genuine concern. I am not alone.read more
I see that Shell is still energetically trawling for other people’s ideas, this time in India and Singapore.
Shell has used a number of elaborate schemes under different names – GameChanger, Ideas360 etc – in an attempt to entice innovators into disclosing their ideas.
Shell Ideas360 challenges students to create innovations that will tackle some of the planet’s biggest challenges: global access to energy, food and water
Entrants could win a National Geographic exploration adventure
Studies show employers want to recruit graduates with experience in big thinking
Enter now – students have until 20 January to register their concep
Shell is calling for students to enter a global contest that gives them the opportunity to develop ideas to help tackle some of the world’s biggest challenges.
The Shell Ideas360 initiative aims to develop an innovation to address the issue of providing global access to three of the most basic human needs: food, water and energy.read more
What will cities look like in 2050? How will they be powered to be vibrant, healthy and clean places to live? That’s the question Shell is posing to secondary students, aged 11-14, through The Bright Ideas Challenge, their new cross-curricular schools competition.
Shell has supported science, technology, engineering and maths (STEM) education in the UK for over 60 years. As part of their on-going work, they’re inviting students across Great Britain to participate in a brand new schools competition that will tap into the curiosity and ingenuity of the scientists and engineers of the future.read more
by Nicholas Newman: Rigzone Contributor: Monday, March 28, 2016
Royal Dutch Shell plc established its reputation for ground-breaking innovation with the design and construction of the world’s first commercial liquefied natural gas (LNG) plant in Algeria in 1964. Today, the need to be ever more innovative is crucial, given the crash in oil and gas prices, which is forcing extreme cuts throughout the industry value chain. In addition, the fossil fuel industry is coming under pressure from the adoption of policies aimed at combating climate change making long-term investments commercially much more difficult to justify. read more
Shell Gamechanger – The Giant still wants Big Ideas (*Just make sure they don’t steal yours)
by Paul Sloane: March 16, 2016
The Shell Gamechanger initiative was launched in 1996. Its mission was to deliver innovative options that have the potential to drastically impact the energy future.
Shell does not do crowdsourcing as such but it has four open innovation vehicles, External Technology Collaborations, Shell TechWorks, Shell Technology Ventures and Shell GameChanger. Initiatives like Shell LiveWire and Shell Ideas360 encourage entrepreneurship among a wider audience. Shell is now sponsoring XPRIZE, a global competition challenging teams to advance deep-sea technologies for ocean exploration. read more
The question arises of whether Ideas360 is a devious predatory operation by Shell, trawling for brain waves from bright but naive students unlikely to have the funds or wherewithal to sue if ideas are misappropriated.
By John Donovan
The Shell Ideas360 contest has been launched in Qatar, directed at university students. This is first time the scheme has been introduced into the Middle East.
According to an article published in the Gulf Times: The competition allows participants to develop their ideas into a “potentially investment-worthy” business case with the support of mentors and subject matter experts.
A Shell spokesperson says: “The Shell Ideas360 is a great platform that will enable Qatar’s university students to collaborate with students from all around the world and develop game-changing ideas.”read more
Knowing from personal experience the track record of Royal Dutch Shell in stealing ideas, I must say that I am staggered by the audacity of Shell in trying to draw (trick?) inventors into entrusting the ruthless unprincipled oil giant with their brainchild. The scheme (scam?) is run in various guises, including Shell GameChanger, Shell Ideas360 and Shell Innovation Challenge. Shell is even offering substantial cash prizes as an enticement. See current example (above) from Shell Australia.read more
A notice is prominently displayed on my website royaldutchshellplc.com warning against disclosing ideas to Royal Dutch Shell without taking every possible precaution. The websites creation a decade ago was prompted by Shell stealing ideas from me during the 1990’s.
Shell subsequently set up schemes – GameChanger and Ideas360 – to vacuum up ingenious ideas on an industrial scale. In other words, to get its hands on as many novel ideas as possible.
Students have been enticed with promises of finance and even the chance to win prizes.read more
Naive students around the world are being targeted with all manner of hype and enticement, including $1,000 prizes in the USA, to submit their ideas to Shell, presumably in the belief that Shell can be trusted. Big mistake.
By John Donovan
I recently published an article about an inventor who has a concern that ideas he submitted in good faith to Shell GameChanger has been taken up and exploited without him receiving due credit and payment. He has supplied evidence that he did disclose ideas to Shell GameChanger over the last 15 years.
Shell GameChanger and Royal Dutch Shell Plc ignore all correspondence sent to them on the matter. Having enticed him into disclosing his ideas they are not prepared to explain whether they were adopted and used. Instead, total silence.read more
EBOOK TITLE: “SIR HENRI DETERDING AND THE NAZI HISTORY OF ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON EBOOK TITLE: “JOHN DONOVAN, SHELL’S NIGHTMARE: MY EPIC FEUD WITH THE UNSCRUPULOUS OIL GIANT ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON. EBOOK TITLE: “TOXIC FACTS ABOUT SHELL REMOVED FROM WIKIPEDIA: HOW SHELL BECAME THE MOST HATED BRAND IN THE WORLD” – AVAILABLE ON AMAZON.
JOHN DONOVAN TV DOCUMENTARY INTERVIEW
SHELL EXECUTIVES AT THE CENTER OF A SCHEME TO STEAL $1.3 BILLION FROM NIGERIA’S PEOPLE
SHELL ADMITS DEALING WITH NIGERIAN MONEY LAUNDERER – BBC NEWS
SHELL, ENI AND NIGERIAN OFFICIALS IN OPL 245 CORRUPTION SCANDAL
INVESTIGATION OF OPL 245 NIGERIAN OIL CORRUPTION SCANDAL
DUTCH EARTHQUAKES CAUSED BY SHELL/EXXON
SHELL KILLS FOR OIL IN NIGERIA
SHELL LIED ABOUT CLEANING UP OIL IN NIGER DELTA
SHELL SPIES INFILTRATED NIGERIAN GOVERNMENT
LEGO DROPS SHELL OVER GREENPEACE OIL SPILL VIDEO
SHELL ARCTIC DRILLING ACCIDENTS
SHELL KNEW ABOUT CLIMATE CHANGE DECADES AGO
ROYAL DUTCH SHELL FOUNDER SIR HENRI DETERDING, NAZI FINANCIER
JOHN DONOVAN PROMOTIONAL GAMES FOR SHELL AND OTHER CLIENTS
Listen and read proof in audio and transcript form of Shell CEO Ben van Beurden’s cover-up tactics in the OPL 245 Nigerian corruption scandal. The instruction given by him in the covertly recorded call to CFO Simon Henry was at odds with Shell’s claimed core business principles. Cover-up and obstruction, instead of transparency and integrity, says Shell critic John Donovan
Customer Service NON EXISTENT: Received letter stating engineer would be out between 1-6pm no one turned up, not even a call,to my mobile. Called customer services to find out when engineer would be out and was told I didn’t need one and was connected. I said I was 89yrs and couldn’t get down to switches and didn’t know how to connect to WiFi, they hung up on me. Called again for complaints to let them know how I was treated and would be expecting the £25 credit which states on their website you receive for engineer not showing up, she hung up on me again!Date of experience: 03 October 2023
This company are appalling: This company are appalling. They come out as the cheapest on comparison sites but beware they then up their charges to an extortionate amount once you are with them.
They wanted us to pay over £500 a month for a 2 person household. They also made us pay over £1000 stating we were in debit on our account despite paying a really high monthly direct debit.
We are now with another company, pay less than half of the amount that shell charged us and are already in £600 credit after 4 months.
Date of experience: 16 August 2023
Bullying vulnerable old people is…: Bullying vulnerable old people is pretty low, and that is what they are doing. Message sent saying more than doubling their direct debit when they have never been in debit and we have to keep getting the overpayments back by wasting our time on the telephone to them. We keep putting in complaints which presumably go into the bin.
I really do thing there should be some legal comeback on these bullies.
In any other part of life just taking more money than you are due would either be theft or fraud. What makes them think they are above the law and decency? Arrogance and corporate targets for deposit amounts, and they are probably getting 5% on your overpayments, means their profits swell and anyone who is on a profit related bonus gets a bit more at your cost.
If you think about it, if Shell Energy have 1m customers, and they each have at least £500 overpayments in SE's deposit account then SE are raking in almost £2.1m per month in interest.
They should be made to pay customers 5% on any money they hold over £100 to discourage them ripping everyone off and defrauding vulnerable old people.
Date of experience: 29 September 2023
hey know I have heart issues yet still stressing me out. Disgusting cheaters and thieves.
Date of experience: 02 October 2023
2 Oct 2023 broadband down again: 2 Oct 2023 broadband down again, ring shell, tell them my password they then tell. Me to enter,,, low and behold it's up and running again. fault team saying nothing wrong, as well as passing me to different departments.
Octopus don't take it on
Date of experience: 02 October 2023
The installer who came to install the…: The installer who came to install the smart meter for me was very rude. First of all, he was late - he arrived at 5.20 pm. He raised his voice to me (I warned him 2-3 times not to shout at me). He wanted to see the radiator controller. When I said that there was no problem, but he had to change his shoe covers, he was wearing them outside - it was raining and he was walking on the ground -- HE SAID IT WAS NOT A PALACE AND HE WENT AWAY. He also threatened me that he would disconnect my gas. I also did not receive a home monitor that would control my gas consumption. I also didn't sign the completion of work for him - the signature I gave him before starting work, he said that he couldn't start doing anything without it... That's not the way to do it. It's a showcase of your company, which isn't very pretty.
Date of experience: 02 October 2023
Bye bye Shell: Fixed price came to an end. Payment is going from £153 to £243 despite the spot gas price being historically low.
They offered a fixed rate tariff, takes the price down to £226, the catch? I must take a Smart Energy meter that I don't want and have never wanted, and have declined SMS who have phoned me easily 15 to 20 times since I've been with Shell Energy.
I've told them every time to stop phoning me, I don't want a smart meter, but still they do it. Albeit I haven't had a call for a few months, maybe they've stopped. I don't know. But not before telling them over and over again to stop phoning me.
I also used to get nagged regularly with text messages to book a Smart Meter despite never wanting one and making that clear from the first time they asked.
Now shell is giving me a high price, with a tiny discount if I accept a smart meter.
I started my switch to Octopus energy today. £217 a month, albeit a variable rate, so the Corrupt Neo Marxist government can treat me and everyone else like an ATM machine to fund the hotels for illegals, and the Ukraine war that had nothing to do with us.
This after they put 28+ energy companies out of business by pretending to care about people with a Price Cap, now the greedy corrupt energy companies have no incentive to compete against each other, since the corrupt Marxist government killed off almost all free market competition.
Date of experience: 03 October 2023
This is not a Shell website. That fact should be abundantly plain from the overall content of this home page and our sister Shell focussed websites, including shellnazihistory.com. Click on the Disclaimer link at top of this page for more information. You Can Be Sure Shell does not endorse or approve of this website. There are no subscription charges nor do we solicit or accept donations. No advertising is accepted. It is an entirely free to use non-commercial website drawing attention to the negative side of Shell. The Shell logo image with the white text used on this website, as per the above example, is in the public domain because its copyright has expired and its author is anonymous. It can be found here on WIKIMEDIA COMMONS. Use this link for Shell’s own website.
OVER 500 EXTERNAL PUBLICATIONS CITING OUR SHELL WEBSITES
See our link list of over 500 articles by the FT, Wall Street Journal, Reuters, Bloomberg, Forbes, Dow Jones Newswires, New York Times, CNBC etc, plus UK House of Commons Select Committee Hansard records, information on U.S. Securities & Exchange Commission websiteetc. all containing references to our Shell focussed websites, or our website founders Alfred and John Donovan. Includes TV documentary features in English and German, newspaper and magazine articles, radio interviews, newsletters etc. Plus academic papers, Stratfor intelligence reports and UK, U.S. and Australian state/parliamentary publications, also citing our Shell websites. Click on this link to see the entire list, all in date order with a link to an index of over 100 books also containing references to our non-profit websites and/or our activities.
John Donovan, the website owner
12 March 2022
The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.
Embarrassingly for Shell, as the New York Times has reported this morning, I have a leaked copy of an 88 page Shell internal document setting out proposals for Shell’s global plans generally and in particular for the Netherlands, where several hundred more jobs are going to disappear. Part of a world-wide jobs 
By John Donovan
Written by 
by Nicholas Newman: 
Shell Gamechanger – The Giant still wants Big Ideas (*Just make sure they don’t steal yours)
The question arises of whether Ideas360 is a devious predatory operation by Shell, trawling for brain waves from bright but naive students unlikely to have the funds or wherewithal to sue if ideas are misappropriated. 
By John Donovan
John Donovan
EBOOK TITLE: “SIR HENRI DETERDING AND THE NAZI HISTORY OF ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON
EBOOK TITLE: “JOHN DONOVAN, SHELL’S NIGHTMARE: MY EPIC FEUD WITH THE UNSCRUPULOUS OIL GIANT ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON.
EBOOK TITLE: “TOXIC FACTS ABOUT SHELL REMOVED FROM WIKIPEDIA: HOW SHELL BECAME THE MOST HATED BRAND IN THE WORLD” – AVAILABLE ON AMAZON.
