Extract from Shell Energy customer review posted on Trustpilot: “When they are overwhelmed they shut their phone lines and take days to respond… A total nightmare. I want to leave.”
Featured below are extracts from negative customer reviews about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 22 March 2021.