Posts under ‘John Donovan’

Extracts from a Shell Energy customer review posted on Trustpilot: “The quality of the copper wifi is rubbish and constantly disconnects from my TV and laptop. I called up to cancel, within what I think is my legal right to a ‘14 day cooling off period’, only to be informed that Shell’s policy for this always ends the day before you receive your wifi box i.e. you can never try it and then cancel if the service is not good enough.”

Featured below are extracts from negative customer reviews about Shell Energy posted in the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 27 April 2021. read more

Oil supermajors’ mega-bet on natural gas

Is the least grubby hydrocarbon a bridge fuel to a greener future, or a trap?

Energy companies have no seat at the climate high table convened by President Joe Biden on April 22nd and 23rd, to which he has invited 40 other world leaders to discuss how to speed up the shift from dirty energy. From the sidelines, coal firms will scowl at efforts to curb demand in Asia and oil drillers will wince at support for electric cars. Watching particularly closely will be those companies which have bet big on natural gas. As the energy transition gathers momentum, no fuel’s future is hazier than that of the least grubby hydrocarbon. read more

Senior executive directors of Royal Dutch Shell Plc had advance sight some days ago of a draft of the article below. It is a follow-up article by a whistleblower whose identity is known to us.

Under Shell’s egregious stewardship, Iraq is literally burning billions of dollars in lost revenue, and the country’s power plants are being deprived of the much-needed fuel supply to end Iraq’s chronic power crisis.  The power outages have been the main destabilizing force in the country, which have also often led to mass protesting, civil unrest, and countless civilian casualties.    

By: The Iraqi Governance Revolt & Systemic Overhaul!

Introduction

Iraq holds the 12th largest natural gas reserve in the world, however, the country equally represents 12% of global gas flaring, “suggesting there may be systematic and structural barriers to reducing gas flaring practices,” according to the latest Global Gas Flaring Tracker Report produced by The World Bank Group.

Although officially signed in 2011, Royal Dutch Shell (Shell) formalized the establishment of its gas monopoly in Iraq, the $17 billion Basrah Gas Company (BGC), in May 2013, which also gave birth to the so called ‘world’s largest flare reduction program’.   read more

Ensure Shell, Eni Face Prosecution In Nigeria, Group Tells Buhari

Eni and Shell have been dragged to court in Milan, Italy over alleged cases of corruption in relation to the OPL245.

BY SAHARAREPORTERS, NEW YORK APR 12, 2021

An anti-corruption group, Human and Environmental Development Agenda, (HEDA Resource Centre) has urged President Muhammadu Buhari to ensure the oil giants, Shell and Eni, face prosecution in Nigeria.

The group, in a letter addressed to Buhari, advised the President to ignore public statements by the oil company, Eni, that the trial the company had faced in Italy should substitute for any other possible legal action in Nigeria. read more

By John Donovan

On 1st April 2021, I sent the email printed below to Royal Dutch Shell PLC Chief Executive Mr Ben van Beurden and to his legal director, Mr Donny Ching.

It contained serious allegations by a credible whistleblower about Shell’s alleged corrupt activities in Iraq in collusion with the Iranian regime.

I invited Shell to comment. Shell chose not to do so.

Shell also had time to obtain a legal injunction to prevent publication.

Shell chose not to do so.

Shell could have requested more time to investigate. read more

Anti-corruption groups write Buhari, IG, fault Adoke on OPL 245 fraud charges 

9 March 2021: By Henry Uche

An international coalition of anti-corruption groups has asked the Inspector General of Police, IG, Adamu Abubakar, to dismiss request for fresh investigation made by former Attorney General and Minister of Justice, Mr Mohammed Adoke, on the OPL 245 oil fraud. Adoke had asked the IG to investigate the source of an important email that nailed him saying it was a red herring.

The coalition made up of Re-Common, The Corner House Human & Environmental Development Agenda, (HEDA) and Global Witness said a copy of the petition signed by Executive Director, Re-Common, Mr Luca Manes, was sent to President Mohammadu Buhari last week. read more

By John Donovan

The BBC recently published an article under the headline: Shell’s legal woes over Nigeria’s oil.

The article listed some of the growing numbers of lawsuits being brought against Shell in multiple legal jurisdictions, all arising from Shell’s deplorable conduct in Nigeria.

The damaging global news coverage reporting on the various court actions seems to have stung Shell’s CEO Ben van Beurden into threatening that Shell may pack its corporate bags and pull out of Nigeria. read more

Extracts from current Shell Energy customer review posted on Trustpilot: “Dreadful company, terrible customer service, non English speaking every time and they just agree with everything and then do nothing. These guys are useless, 28 minutes of hold music.”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 18 FEB 2021. read more

Shell’s past sins in Nigeria catching up with the oil giant at last

The recent UK Supreme Court judgement represents a major defeat for Shell after decades of evading legal retribution for its evil plunder and pollution in Nigeria.  

The crusading solicitors Leigh Day (London) – the scourge of errant corporations, brought the action against Shell on behalf of Nigerian communities impacted over many years by Shell’s horrific environmental legacy in Nigeria. 

My help was sought by Leigh Day in bringing the action after Leigh Day discovered “invaluable” information on my website royaldutchshellplc.com.  read more

The Sunday Telegraph: Sunday 7 February 2021. Business Section Page 6

Rival BP is powering ahead with it renewable future, but despite first-mover advantage the Anglo-Dutch giant is yet to map out a path to sustainable returns, finds Rachel Millard

Shell’s boss Ben van Beurden says he hopes he will travel less even after the pandemic is over, having found it “really valuable” to spend more time with his family during 2020.

“Life will be different – how big and how much is hard to say;” he told staff via the corporate website last month. read more

Extract from a current customer comment posted on Trustpilot: “All the good reviews are faked”

Featured below are extracts from a negative customer review about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 04 FEB 2021. read more

Some extracts from current customer comments posted on Trustpilot: “Appalling broadband and customer service – AVOID”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 04 FEB 2021. read more

Some extracts from current customer comments posted on Trustpilot: “Diabolical customer service…Now uninstalled the terrible app, blocked all electronic communication from Shell Energy and looking forward to September when I can LEAVE SHELL ENERGY!”: “they make it incredibly difficult to complain or be heard. 4 hours waiting on the phone!!!!”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 48 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 01 FEB 2021. read more

Some extracts from current customer comments posted on Trustpilot: “DO NOT USE SHELL ENERGY! THEIR CUSTOMER SERVICE TEAM IS APPALLING. Long wait times! Long hold times! Lack of communication skill. Rude. Have to keep chasing. Contradicting bills and messages from different agents.”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 48 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 27 JAN 2021. read more

Some extracts from current customer comments posted on Trustpilot: “Got a debt collecting company to chase me for money 9 days before the bill was due and 10 days after I gave the reading. Half an hour wait to be told – oops”: “If I could give them 0 I would. Horrendous customer service…”: “WHY ARE YOU SUCH A BUNCH OF LYING, CONNIVING, MIS-SELLING PARASITES?”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past few days on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 25 JAN 2021. read more

Some extracts from current customer comments posted on Trustpilot: Highly not recommended. Complete and utter disgrace. Got my broadband delivered – not satisfied with quality but cannot cancel it now without “early termination fees”…: “This company is nothing but a money-grabbing bully”…: “Disgrace”…”This is very bad company….beware to join…as they make your life hell…”: “A VERY BAD COMPANY Shell energy are bullies, they do not return your call and have you waiting 45 minutes on the telephone line only to be cut off…”: So far absolute nightmare to deal with…”: My opinion? Avoid Shell Energy. They make promises they can’t keep…” read more