9 MAY 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Worst customer service I have ever seen.

Since the start of April I have been trying to inform Shell Energy Broadband of the death of my mother and their customer services will not answer the phone or read their Emails. Then on Saturday 7th May they send my mother a bill with a due date of Monday 9th May. These people are not fit to operate an essential service. Needless to say, I will not be taking over my mother’s contract. read more

Bloomberg

Activist Investor Dan Loeb Increases Shell Stake, Reuters Reports

Rachel Morison: Sat, May 7, 2022, 5:18 PM·

(Bloomberg) — Dan Loeb’s Third Point LLC has increased its $750 million stake in the energy giant Shell Plc as the investor seeks to pressure the company to split up its businesses, Reuters reported.

Loeb has held discussions with Shell’s management, board members and other shareholders, according to a letter sent to Third Point investors and seen by Reuters.

The letter described the company’s stock price as cheap but said there could be gains ahead with “proper management,” according to Reuters. read more

The Telegraph

‘Latvian blend’: How Russia bends the rules to keep its oil flowing

There is a growing gap between rhetoric and reality on the vast trade of Russian oil

By Rachel Millard: 23 April 2022 

Shell provoked upset less than two weeks into Putin’s invasion of Ukraine as it snapped up a cargo of steeply discounted Russian oil, putting it on course for hefty profits in markets roiled by the disruption.

Dmytro Kuleba, Ukraine’s foreign minister, criticised the company on Twitter, demanding that multinational companies “cut all business ties with Russia.” read more

11 APRIL 2022

The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.

AVOID AT ALL COSTS SHELL ENERGY

Well what a company hours to get through left without broadband then the rudest of customer services I’ve ever had, they dod not care that I had lost money through lack of supply and just fobbed us off. Never again will we have any dealings with shell energy or any of there products. Customer service was appalling and they said they did not care what we put so to me that says a lot about what they think about there customers cost me 2 days wages as I could not work from home read more

ArgusMedia.com

Shell restarts shipments from Australia’s Prelude FLNG

Published date: 11 April 2022

Shipments from Shell’s 3.6mn t/yr Prelude floating LNG (FLNG) facility in the Browse basin offshore Western Australia resumed on 10 April, with the first cargo departing at 21:50 Australian Western Standard Time (13:50 GMT).

Australia’s offshore security regulator the National Offshore Petroleum Safety and Environmental Management Authority (Nopsema) gave approval for shipments to resume last month following a suspension since early December after a fire broke out at the Prelude FLNG facility.

“LNG cargoes have resumed from Shell’s Prelude FLNG facility,” Shell said.

Shell operates Prelude with a 67.5pc stake. Japanese upstream firm Inpex has a 17.5pc stake in the facility, while South Korean state-owned importer Kogas and Taiwanese state-controlled CPC own 10pc and 5pc, respectively.

Prelude has been dogged by production issues since it began shipments in June 2019. Production at the plant was halted in February 2020 because of technical issues and resumed around 11 months later in January 2021. read more

Current litigation in Florida where Shell has allegedly engaged in a “false, deceptive, and unlawful advertising scheme”

THE ABOVE IMAGE IS FROM THE FLORIDA LEGAL DOCUMENT

EXTRACTS FROM A FLORIDA LEGAL DOCUMENT IN WHICH SHELL OIL COMPANY IS THE DEFENDANT: To drive sales and increase their own revenue, Defendant has engaged in a deceptive pricing scheme which misleads consumers into believing they will be charged a lower price for gasoline purchases made with debit cards, when in reality consumers are charged a higher “credit” price for these transactions. By this action, Plaintiff seeks damages on behalf of the Class as defined herein arising from Shell’s false, deceptive, and unlawful advertising scheme, as well as injunctive and equitable relief to end Shell’s scheme. read more

By John Donovan

Printed below is a Google Review of the employment attorney law firm Oberti Sullivan LLP fast gaining a reputation for successfully suing the unscrupulous oil giant Shell, multiple times.

It was posted by Michael Oliveri, the former senior U.S. military officer who sued Shell for age discrimination and retaliation after the energy giant revoked his job offer. His posting seems to confirm, as previously stated online, that Shell settled his claim. 

HIS POSTING

Mark Oberti and Ed Sullivan are two fine attorneys. They recently represented me in an age discrimination case, taking on one of Houston’s oil giants. They brilliantly went toe to toe with their company’s battery of attorneys. Mark and Ed continuously provided their insight, guidance, and represented me vigorously. They quickly understood the nuances of my case and developed a winning strategy. They were always open, honest, and straight forward. If you’re seeking legal representation, Mark and Ed are your guys.

The same law firm has sued Shell several times on behalf of individuals, all making allegations against the boss of Shell global security James W.D. Hall (a British spook). They have represented Crockett Oaks III (former FBI agent), Michael Oliveri and Walied Shater (a former U.S. Secret Service Agent) and appear to be on a winning streak.

I invite Shell to contact me if, in fact, Shell did not settle the relevant claims for pots of money and I will happily publish a correction.

Today, we have news that Oberti Sullivan is representing Julia Shur, an employee of Shell who was diagnosed with Stage 4 colon cancer in June 2019. A year later, she was terminated for alleged performance reasons despite having led two transactions that resulted in more than $160 million in revenue for Shell that year.

Shell Terminated Executive After Stage 4 Cancer Diagnosis

A related Houston Chronicle Article

“Hiring dispute brings second lawsuit against Shell“

L.M. Sixel: July 5, 2017

A decision by Shell Oil Co. to reject the hiring recommendation of its former head of U.S. security has led to another discrimination lawsuit against the company, a subsidiary of the international oil major Royal Dutch Shell

Earlier this year Crockett Oaks III sued Shell for allegedly firing him after he objected to hiring preferences based on age and gender. Oaks and a selecition committee chose a 53-year-old man with a military background for a security advisor opening, but Shell executives allegedly blocked his hiring and directed Oaks to find a young, female candidate instead, according to court documents. read more

Shell Energy Broadband Reviews recently posted on broadband.co.uk

“THE LEAVING FEE (LMFAO!) OMG dont even get me started on that. They have no customer service, awful reliability and then have the cheek to try and charge me £270 leaving fee…“

Reviewer: S c: Location East Yorkshire: Date 2022-03-18

Comments

Absolutely ridiculous excuse of a company! They tried to charge me £84 for a missed engineer appointment which I was in for. I spoke to so many people through live chat and by calling customer service and they kept saying it was sorted but nothing got sorted. This issue started at the end of January and has just about been sorted today. They said all they could offer was an apology because of how disorganised this company is. Avoid!! read more

28 March 2022

The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.

Shell energy broadband never go near…

Shell energy broadband never go near them,carried my land line number over to them but they me a new number it’s belong to someone else, Ongoing complaint but I phone they never answer me, one day try to phone from 1.30 to 8 pm still won’t answer, my answer to you never touch Shell energy, customer services is just crap, crap, crap. read more

Nigeria: Dutch court rejects suit of ‘Ogoni Nine’ widows against Shell

The court said there was insufficient evidence to support claims of the families of the activists executed alongside the writer Ken Saro-Wiwa in 1995.

23 March 2022

A Dutch court has thrown out a suit against Shell brought by four widows of activists who were executed by late Nigerian military leader Sani Abacha in 1995 after protests against the company’s exploitation of the oil-rich Niger Delta.

The court said there was not enough evidence to support the widows’ claim that Shell had been involved in bribing witnesses related to the case.

In 2019, the court had handed the widows a rare win in their long-running battle by allowing the case to continue. But it had also said the claimants needed to prove Shell’s liability.

Shell has always denied wrongdoing.

Esther Kiobel, whose husband Barinem Kiobel was among those executed, said she would file an appeal at The Hague.

“We can’t do it in Nigeria because they [the government] are the collaborators,” she said. “I want their [activists] names exonerated. That’s what I want and that’s what I’m fighting for.” read more

Amnesty International

The Hague: Esther Kiobel vows to continue her campaign for justice

23 March 2022

Human rights defender Esther Kiobel today lost her civil case against oil giant Shell, which she accuses of complicity in the 1995 execution of her husband by the Nigerian military government, but has promised to continue her campaign for justice. Esther has spent 27 years seeking justice for her husband Dr Barinem Kiobel, who was hanged along with eight other men in connection with widespread protests against oil pollution in the Niger Delta.At a witness hearing in 2019, three men told the Dutch court that Shell and the Nigerian government had given them money and offered them other bribes in order to incriminate Esther’s husband and eight other men, known collectively as the “Ogoni Nine”. But today, the court ruled that there was insufficient evidence to prove that Shell had been involved.

Esther Kiobel brought the case against Shell along with three other women, Victoria Bera, Blessing Eawo and Charity Levula, whose husbands were also executed in 1995. Amnesty International’s research into the historic injustice has revealed how Shell’s requests for ‘assistance’ in handling environmental protests led to a brutal government crackdown, culminating in the arrests and unlawful executions of the women’s husbands, as well as renowned activist Ken Saro-Wiwa and four other men.

“This is a disappointing outcome, but these extraordinarily brave women are not giving up. Their voices have been heard. They should be commended for their resilience and unbreaking commitment to exposing the truth, and for the invaluable work they have done to highlight the global culture of impunity for multinationals accused of human rights abuses,” said Mark Dummett, Head of Business and Human Rights at Amnesty International.

“It has taken years of legal wrangling for Esther Kiobel to get Shell to face her in a courtroom. Shell tried every trick in the book, from disputing jurisdiction to refusing to hand over crucial documents. The fact that it took more than twenty years for a court to hear Esther’s argument is a grim indictment of how corporations are able to evade accountability for terrible crimes and human rights abuses. Despite the ruling today, Esther’s battle for justice has not been in vain – her persistence represents a powerful argument for change. Governments must do more to hold companies accountable for human rights abuses, and make it possible for the victims to seek justice.”

Esther Kiobel fled Nigeria and settled in the US following her husband’s killing. She first filed a case against Shell in New York in 2002, but in 2013 the US Supreme Court ruled that the US did not have jurisdiction to hear the case. In 2017, Amnesty International supported Esther Kiobel, Victoria Bera, Blessing Eawo and Charity Levula in bringing a new case against Shell in the Netherlands. The four plaintiffs accused Shell of being instrumental in the unlawful arrest and detention of their husbands; the violation of their husbands’ physical integrity; and the violation of their right to a fair trial and to life, and their own right to a family life. The case was held up when Shell refused to hand over crucial documents relating to the case, and it was not until 2019 that the District Court of The Hague heard the women’s arguments for the first time.

Amnesty International has extensively detailed Shell’s role in the crackdown in Ogoniland. In a 2017 report read more

Email from John Donovan to Mr Andy Hacking, Branch President Australian Workers Union.

Dear Mr Hacking

I am writing to you in your capacity as AWU WA branch Secretary and spokesman for the Offshore Alliance representing many Shell Prelude FLNG workers.

As you will be aware Russia’s invasion of Ukraine is driving natural gas prices ever higher amid a potential shortage of gas in many markets. 

Will the energy crisis cause reckless employers like Shell to endanger the lives of their workers, some of whom, as I have already mentioned, are your members?

There does seem to be a recipe for potential disaster arising from the controversial Prelude project – a risky experiment that has already survived a series of extremely dangerous close calls ending in a shutdown – being restarted prematurely, driven by greed to take advantage of a crisis situation. 

I pose this question in view of the publication of recent articles starting with one published by my website, royaldutchshellplc.com in collaboration with Bill Campbell, the retired HSE Group Auditor of Shell International. 

Please glance through our recent article:

The Hindenburg, The Titanic and Shell Prelude FLNG

SUCH ARTICLES GIVE CAUSE FOR CONCERN IF EXPERT WARNINGS TO THE AUTHORITIES HAVE NOT BEEN GIVEN THE CONSIDERATION THEY DESERVE? FURTHER INFORMATION IS AVAILABLE ON REQUEST. EXTENSIVE TROUBLING INFORMATION HAS BEEN SUPPLIED TO THE WESTERN AUSTRALIAN GOVERNMENT AND NOPSEMA. I DOUBT THAT ANY OTHER VENTURE HAS HAD SO MANY WARNINGS OVER MANY YEARS. IF GOD FORBID, THERE IS A DISASTROUS EVENT, ALL OF THE WARNINGS WILL BE SCRUTINISED IN AN INEVITABLE PUBLIC ENQUIRY.  

I am sure Mr Campbell would be happy to answer any questions you may have in regards to the information he has supplied to various interested parties. read more

REUTERS

Shell directors may face lawsuit over climate transition plans

Simon Jessop and Kirstin Ridley and Shadia Nasralla: March 14, 2022

LONDON — Environmental lawyers ClientEarth said on Tuesday they were preparing legal action against the directors of Shell over the company’s climate transition plan, in what they said would be the first such case of its kind.

The ClientEarth lawyers said they are seeking to hold the directors personally liable for what they consider to be a failure to adequately prepare for the global shift to a low-carbon economy, claiming an alleged breach of the directors’ duties under the UK Companies Act.

ClientEarth said it had written to Shell notifying it of its claim and was waiting for it to respond before filing papers at the High Court of England and Wales. For the case to proceed, ClientEarth would then need permission from the court to do so. read more

The Guardian

Shell directors sued for ‘failing to prepare company for net zero’

Environmental law organisation ClientEarth brings action and urges other shareholders to join

The directors of Shell are being sued for failing to properly prepare the multinational oil and gas company for net zero.

In what is thought to be a first-of-its-kind action, the lawsuit brought by activist shareholders claims that Shell’s 13 directors are personally liable for failing to devise a strategy in line with the Paris agreement, which aims to limit global heating to below 2C by slashing fossil fuel emissions. read more

12 March 2022

The content below is sourced from current customer reviews of Shell Energy Broadband published on Trustpilot.

WiFi doesn’t work. Getting support is impossible!

I had Shell Energy broadband installed yesterday after waiting a week for an engineer. The internet connectivity seems ok, but the WiFi won’t switch on. Connecting with the support last night on webchat was painful. It took 2 hours to get to an agent, who then brushed me off with *switch on your WiFi” and “have you tried your username and password?” Before dropping the call. I’ve been holding for their telephone “support” for over an hour. read more

12 March 2022

The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.

Bought cheap oil from Russia & sold it…

Bought cheap oil from Russia & sold it back to UK citizens at huge profits!

So disappointed with shell energy…

So disappointed with shell energy absolutely shocking.

SHELL energy awful customer service

SHELL energy has, by far the worst customer support ever.

I have spoken to 6 people in the space of 4 weeks about amending an incredibly high bill and no one is helping me. read more