Featured below are extracts from negative customer reviews about Shell Energy posted over the past 4 days on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 18 Sept 2020.

DO NOT TRUST THIS COMPANY

DO NOT TRUST THIS COMPANY! The door to door sales agents will lie to you in order for you to initiate a switch of energy and earn their own commission. A sales advisor told me that my balance would be transferred over to my new supplier during the switch, which is why they required a credit check to be run, while my ongoing energy supply would be cheaper. This was absolutely not the case, my old supplier have debited over £700 from my bank account this morning and Shell energy are unable to offer any help to resolve this at all, I asked to reverse the switch and they have advised this will cost a further £100. I am appalled at the level of misrepresentation and service supplied by the company and I urge anyone considering to switch to avoid them at all costs! I don’t rate British Gas’ service at all but you would be far better off! read more

‘Stranded Assets’ Risk Rising With Climate Action and $40 Oil

By Laura Hurst | Bloomberg:

September 18, 2020 at 7:55 a.m. GMT+1

What had seemed like an abstract debate about leaving oil, gas and coal in the ground to fight climate change has suddenly become real. Environmental activists have long fought for lower fossil-fuel production. Now, with the pandemic crippling economies and reducing energy use and prices, drillers and miners are coming to grips with projects that are no longer viable. Some companies are even abandoning investments, leaving deposits worth billions of dollars in the ground to languish as so-called “stranded assets.” While environmentalists applaud, fund managers, banks and regulators worry that project financing could sour and collateral become worthless. read more

Featured below are extracts from negative customer reviews about Shell Energy posted during the last several days on Trustpilot.  Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 9 Sept 2020.

DO NOT SIGN UP TO THESES JOKERS

DO NOT SIGN UP TO THESES JOKERS, OFF MORE THAN ITS ON…CONTACT THEM SEVERAL TIMES TO BE IGNORED…SLOW, AND INTERMITTENT USELESS!!! DISGUSTING COMPANY WHO WILL TAKE YOUR MONEY BUT WILL NOT PROVIDE A SERVICE…REGULATORS MUST/SHOULD STOP THIS USELESS COMPANY!!!……………….They lie as well, below!!! saying ‘we always strive to offer exceptional service and answer queries as quickly as possible’ is just NOT true I’ve emailed you several times (ABOUT SERVICE AND COMPLAIN) to be ignored!!! QUICK ENOUGH TO ADD LIES TO THIS REVIEW THO??? STRANGE THAT!!! …….AS I SAID USELESS BROADBAND USELESS CUSTOMER SERVICE!!! read more

Nigeria asks for $1.1 bln advance from Eni, Shell for damages in graft case

MILAN, Sept 8 (Reuters) – Nigeria asked a Milan court on Wednesday to order Eni and Royal Dutch Shell to pay $1.092 billion as an immediate advance payment for damages in one of the oil industry’s biggest-ever corruption scandals.

At a hearing into alleged corruption around the 2011 acquisition by Eni and Shell of the OPL 245 offshore field, Lucio Lucia, lawyer for the Nigerian government, called for the advance payment ahead of a broader damages package to be set by the court at a later date. read more

Featured below are extracts from negative customer reviews about Shell Energy posted during the last several days on Trustpilot.  Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 5 Sept 2020.

Rubbish Broadband and even worse customer service

I’ve been having broadband issues for the past two months, numerous phone calls and emails yet the standard response is too many devices, which I’ve proven to not be the issue by providing tests over Ethernet with only one device connected. Anyway the majority of devices are smart bulbs, smart plugs and a thermostat, leaving only a laptop and TV.

The pings spike up to 8000ms and nothing will load not even the Google homepage. Also the guaranteed speed range is 8-14Mbps yet I regularly get as low as 0.5Mbps, again they don’t see that to be an issue. Their advisors don’t know what pings are so their answer is that I need fibre when in reality they just need to fix my broadband. read more

Exxon Oz Starts Voluntary Redundancy Program…

Exxon weighs global job cuts after unveiling Australian lay-off plan

Back in May, Bloomberg reported that Royal Dutch Shell plc would use voluntary severance measures…

ExxonMobil Australia announced Wednesday that it has commenced a voluntary redundancy program.

The program follows an extensive review of the company’s current and future project work, according to ExxonMobil Australia, which highlighted that staff who take part in the program will be asked to offer expressions of interest through this month. read more

Featured below are extracts from negative customer reviews about Shell Energy posted during the last several days on Trustpilot.  Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 1st Sept 2020.

Unethical, dishonest, greedy & dishonourable

Unethical (persuaded 85 year old to switch whilst shopping in Asda). Misleading (direct debit fell far short of usage & so accumulated a huge debt). Dishonest (agreed her repayment proposal & then additionally took an extra £100 by direct debit). Greedy (want to charge an exit fee). Dishonourable (blocked her move to another energy provider). Unreasonable length of time to get through to customer service. Agents pleasant & sympathetic but they have no authority.

Don’t trust! They lied to my face to get me to switch to them!

I switched to shell because they told me the standing charges were a lot less than I was initially paying and trusted I was being told the truth as it was face to face in my own gome. I never had anything to show me the rates and couldn’t access my online account for months and when I finally could I realised I was paying more than double! When I contacted them they told me as it was a face to face sign up there was nothing they could do as it was my word against their’s! So far in 8 months it cost me about £400 more than if I’d stayed with British gas so I would definitely not trust or recommend them ever! read more

POSTED BY CONTRIBUTING EDITOR ON AUGUST 26, 2020 

Dow Chemical and Shell Oil were hit with a lawsuit Wednesday by South Pasadena accusing the companies of contaminating the city’s water supply with a toxic chemical found in pesticides the companies once made.

The suit filed in Los Angeles federal court alleges the companies knew or should have known that the chemical, known as 1,2,3-trichloropropane, or TCP, is toxic and renders drinking water unsafe. The companies manufactured and marketed agricultural pesticides containing the chemical for years — and it was used on land in the vicinity of South Pasadena’s wells. read more

Featured below are extracts from negative customer reviews about Shell Energy posted during the last several days on Trustpilot.  Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 22 August 2020.

Utterly diabolical customer service

Utterly diabolical customer service. Please avoid at all costs – they are cheap for a reason.

I’ve repeatedly spent hours on the phone to customer service trying to resolve poor internet speed and non-existent customer support. I’ve been charged for engineer call outs when the issue was not fixed and remained open on their systems for a further 3 weeks. I’ve been promised call backs which don’t occur. No accountability on their behalf, no authorisation in customer service to make any decisions or provide any help. read more

Featured below are extracts from negative customer reviews about Shell Energy posted during the last several days on Trustpilot.  Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 17 August 2020.

Switched over to shell for all utilities and broadband

Its been the worst customer service ever
they do not respond to emails, they take hours to answer a call
they did not resolve the problem of my complaint of being over charged. Dont make the same mistake as me. go elsewhere

Left hand doesn’t know what…

So far the left hand doesn’t know what the right hand is doing.

I’m trying to switch via uSwitch and now over 26 days later I’m still attempting this. Shell energy are telling uswitch I don’t have a Economy 7 meter but an Economy 10 meter instead.

However when I ring up shell energy and speak to sales (Sean) they tell me I have an Economy 7 but they cannot offer me the tariff on uSwitch directly. read more

Aust 11, 2020

Employee fired for discussions with subordinate on conflict of interest and investigation, but conduct didn’t breach policies: Alberta court

A former Shell executive has won $800,000 after the oil company wrongfully dismissed her on trumped-up charges of breaching its conflict-of-interest policy and investigation processes.

SOURCE (PAYWALL)

By John Donovan

In the recent article (below”) about the OPL 245 corruption scandal, published under the translated headline “Eni-Nigeria trial, Prosecutor requests 8 Years sentence for Descalzi,” reference is made to “an axis of spies that runs through this story.”

It mentions the involvement of Shell’s MI6 hires responsible for generating the incriminating emails found in the raid and search of Shell’s HQ that has done so much damage to Shell’s reputation. read more

Featured below are extracts from negative customer reviews about Shell Energy posted during the last several days on Trustpilot.  Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the company. This article posted on 03 August 2020.

I think the CEO’s surname is quite…

I think the CEO’s surname is quite fitting with how this bogus company operates. Mr Crooks! How ironic. Stop chasing people for money you are not owed, making up sums and ruining peoples lives. You should be ashamed of yourselves!

SLOWEST BROADBAND SPEEDS EVER! DIAL UP IS FASTER!

We moved to shell energy with just the basic plan but their “fast broadband” is a joke! If I used a dongle or dial up it could not be any slower! It can take my laptop from 45 minutes to over an hour to load up. I thought it might be my laptop but I went and bought a new one but no difference! They sent us anew modem but again no difference, still taking up to an hour to load up on a morning! When it does load it it is constantly freezing. Apparently although it says you are getting the right speeds going in, it depends on what actually comes into our house and they might not be the same! In our case they are not! The phone rang once the other day then rang off. Then they email a couple of day later and say we tried to contact you but to no avail!!!! WHAAT! I am still waiting for them to actually contact me and sort out the issue! had I known they were the same as TALK TALK I would never have signed up with them! read more

SELECTION OF YEARLY SCREENSHOTS FROM royaldutchshellplc.com  WEBSITE: 2005 to 2020, SAMPLED FROM WEBPAGES STORED ON THE INTERNET ARCHIVE

royaldutchshellplc.com on the Internet Archive: Screenshot Oct 31, 2005

royaldutchshellplc.com on the Internet Archive: Screenshot 2006

royaldutchshellplc.com on the Internet Archive: Screenshot 2007

royaldutchshellplc.com on the Internet Archive: Screenshot 2008

royaldutchshellplc.com on the Internet Archive: Screenshot 2009

royaldutchshellplc.com on the Internet Archive: Screenshot 2010

royaldutchshellplc.com on the Internet Archive: Screenshot 2011

royaldutchshellplc.com on the Internet Archive: Screenshot 2012

royaldutchshellplc.com on the Internet Archive: Screenshot 2013

royaldutchshellplc.com on the Internet Archive: Screenshot 2014

royaldutchshellplc.com on the Internet Archive: Screenshot 2015

royaldutchshellplc.com on the Internet Archive: Screenshot 2016

royaldutchshellplc.com on the Internet Archive: Screenshot 2017

royaldutchshellplc.com on the Internet Archive: Screenshot 2018

royaldutchshellplc.com on the Internet Archive: Screenshot 2019

royaldutchshellplc.com on the Internet Archive: Screenshot 2020

About the Internet Archive

The Internet Archive, a 501(c)(3) non-profit, is building a digital library of Internet sites and other cultural artefacts in digital form. Like a paper library, we provide free access to researchers, historians, scholars, the print disabled, and the general public. Our mission is to provide Universal Access to All Knowledge.

We began in 1996 by archiving the Internet itself, a medium that was just beginning to grow in use. Like newspapers, the content published on the web was ephemeral – but unlike newspapers, no one was saving it. Today we have 20+ years of web history accessible through the Wayback Machine and we work with 625+ library and other partners through our Archive-It program to identify important web pages. read more

LONDON, July 30 (Reuters) – Royal Dutch Shell said on Thursday its second-quarter writedowns include the OPL 245 licence for an offshore oilfield in Nigeria which it holds alongside Eni and which is at the centre of an ongoing corruption court case in Italy.

Italian prosecutors have asked for oil majors Eni and Shell to be fined and some of their present and former executives, including Eni CEO Claudio Descalzi, to be jailed in a long-running trial over alleged corruption in Nigeria. All the defendants have denied any wrongdoing. read more

Translation of an article published overnight by the Dutch media organisation nrc.nl

High prison sentences demanded against former Shell employees

Lawsuit In a criminal case for alleged corruption by Shell and Eni when purchasing a Nigerian oil field, the Public Prosecution Service demands high penalties.

Merijn Rengers and Carola Houtekamer: July 21, 2020 at 22:22

The Italian Public Prosecution Service demanded unprecedented high prison sentences in Milan on Tuesday against four former Shell directors and employees for large-scale corruption. The prosecution charges it to a former member of the board of directors, a director and two advisers who participated in bribery in Nigeria. The amount of the kickback, more than $ 1 billion, makes this one of the largest corruption affairs a Dutch company has ever been involved in. read more