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Posts under ‘John Donovan’

I have tried more times than I can remember to reach Shell Energy Broadband. I cannot reach anyone…

I have tried more times than I can remember to reach Shell Energy Broadband. I cannot reach anyone…

4 Nov 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

No response after a super human effort to reach Shell Energy broadband

I have tried more times than I can remember to reach Shell Energy Broadband. I cannot reach anyone and have emailed, completed forms and phoned many times but remains unanswered. @Currys – you should not be recommending broadband providers whose service is this poor. Please help! read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Ofcom reveals the UK’s most complained-about broadband providers – with Shell Energy topping the list

DAILY MAIL

Ofcom reveals the UK’s most complained-about broadband providers – with Shell Energy topping the list

By 

SHIVALI BEST FOR MAILONLINE read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Another departing Shell leader seeking redemption?

Another departing Shell leader seeking redemption?

By John Donovan

Departing Shell Plc CEO Ben van Beurden seems to be seeking redemption in his closing period with the energy giant.

THE GRONINGEN SCANDAL

BvB now admits that Shell should have pulled out of the controversial earthquake-blighted Groningen project operated by NAM – a Shell-Exxon joint venture company.

According to Reuters: “A damning report in 2015 from the independent Dutch Safety Board had accused the government and the field’s operators of ignoring the threat of earthquakes linked to the field for years.” 

As regular visitors to this website know, we have been drawing attention to the Groningen scandal for many years. Thousands of properties have been damaged. As a consequence, Dutch prosecutors are pursuing litigation against NAM. Tens of thousands of Groningen residents are eligible for compensation for earthquake damage. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell signals end to record profits run as refining margins drop

FT LIVE

Shell signals end to record profits run as refining margins drop

…margins at the FTSE 100 group’s chemicals unit have collapsed from $86 per tonne in the last quarter to an expected minus $27 per tonne, after a fall in global demand for plastics.

The trading update comes ahead of the release of Shell’s third-quarter earnings at the end of the month.

Shell, the world’s biggest trader of liquefied natural gas, added that earnings from its integrated gas business were expected to be “significantly lower” than in the second quarter because of lower seasonal demand and the impact of a “volatile and dislocated” market. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell’s rapid growth to slow as weaker gas trading hits profits

The Guardian

Shell’s rapid growth to slow as weaker gas trading hits profits

Europe’s largest oil and gas firm says margins in refining business have nearly halved, hitting third-quarter profits Alex Lawson Energy correspondent: Thu 6 Oct 2022 10.48 BST

Shell has signalled the breakneck growth that racked up record profits for the oil company earlier this year will slow as weaker gas trading and lower refining margins hit recent profits.

The oil company was criticised for making huge profits during the cost of living crisis as Russia’s invasion of Ukraine pushed up prices of oil and gas. But Europe’s largest oil and gas firm said on Thursday that margins in its refining business had nearly halved, hitting its third-quarter profits which are due to be announced later this month. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

British Spies, British Lies (James Hall vs Walied Shater)

British Spies, British Lies (James Hall vs Walied Shater)

I have never before seen a court document containing so many allegations of repeated lies by a top-level Shell official, supported by copious similar fact evidence of his alleged deceit.

By John Donovan

I reported in August 1917 that Mr Crockett Oaks III, Shell security manager for the Americas, received a ‘big bucks’ court case settlement from Shell.

The litigation arose from an alleged pattern of discrimination in favour of ‘White Brits’ by Shell and Shell Corporate Security VP James WD Hall, a British national. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

STATEMENT ON HM QUEEN ELIZABETH II BY SHELL

STATEMENT ON HM QUEEN ELIZABETH II

Sep 8, 2022

Shell Chief Executive Officer Ben van Beurden offers his condolences to the British Royal Family.

On behalf of Shell staff in the UK, the Commonwealth nations and across the wider world, we offer our deepest condolences to the British Royal Family.

We mourn the passing of an historic global leader of immense stature, courage and integrity. Her Majesty Queen Elizabeth II spent a life dedicated to serving the country and improving the lives of others. And for so many of us her loss will be felt personally. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Very low internet speeds and terrible customer service provided by Shell Energy Broadband

My basic problem with Shell is that every time I call, I’m on the line for 40 – 50 minutes, most of it ‘on hold’: “Actually speaking to a human is near impossible unless you have a spare 2hrs to spend trying to get through.”

Energy Broadband Reviews recently posted on broadband.co.uk

Reviewer Nigel Miller: Location Macclesfield: Date 2022-08-09

Comments

Called to renew /upgrade contract. After agreeing I recieved two emails first with confirmation of 18 month instead of 12 month. Second email telling I am coming to the end of my contract soon and info on continuing price and an offer higher then just agreed. Customer service person spoke garbled english and had no clue after 23 minutes about my new contract. Then cut me off. Absoultely useless CS. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell’s alleged pattern of discrimination in favour of ‘White Brits’

Court filing confirms that Shell settled a claim from Crockett Oaks III involving serious allegations against Shell and Shell Spymaster James W.D. Hall

By John Donovan

I reported in August 1917 that Mr Crockett Oaks III, Shell security manager for the Americas, received a ‘big bucks’ court case settlement from Shell.

The litigation arose from an alleged pattern of discrimination in favour of ‘White Brits’ by Shell and Shell Corporate Security VP James WD Hall, a British national. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Lies and deceit in Shell Corporate Security Department?

Lies and deceit in Shell Corporate Security Department?

EXTRACT FROM ONE OF THE FEATURED COURT DOCUMENTS:

‘Shell’s Code of Conduct trumpets “honesty,” as one of the Company’s core values. See https://www.shell.com/about-us/our-values.html. But Shell permits Hall to lie with impunity and continues to enable, support, and vigorously defend him…’

By John Donovan: 30 July 2022

Legal papers were filed last night in the USA courts repeating serious allegations against the head of Shell’s Global Security Department, Mr James WD Hall. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

‘Insult to millions’: Shell and Centrica profits cause outrage as energy bills soar

The Guardian

‘Insult to millions’: Shell and Centrica profits cause outrage as energy bills soar

Rob Davies: @ByRobDavies: Thu 28 Jul 2022 18.42 BST

Soaring 

profits at two of the UK’s biggest energy companies read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell Energy sees complaints about broadband and landlines soar, new Ofcom rankings show

This is MONEY.co.uk

Shell Energy sees complaints about broadband and landlines soar, new Ofcom rankings show

  • Shell Energy received the most complaints from its broadband customers

  • Around two-fifths of complaints included faulty services and complaint handling

Households thinking of moving broadband and landline services to Shell Energy may want to think twice after complaints about it soared in the first three months of the year.

It received twice as many complaints than the industry average for its broadband services, according to Ofcom – and more than three times’ as many for its landline offering.

Overall, complaints sent to the industry regulator stayed broadly the same as the last three months of 2021, its data shows. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

SHELL ENERGY = SHAMBOLIC

4 July 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Terrible Broadband Provider

Terrible Broadband provider.

Not had any service for months even though paying for high speed fibre, I have been on the phone for literally hours every week only for them to keep telling me my fault has been resolved.

This morning was the 4th time I’ve taken time away from work for an engineer, to fail to turn up or even call me.

After an hour on hold this morning, they advised its not possible for me to speak to a manager, to make a complaint, or basically do anything to resolve the situation. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Absolutely atrocious customer service from Shell Energy

“Absolutely atrocious customer service.”:

” …no reply to any emails, phone line disconnects and I haven’t received anything in writing in the post! Awful company.”

25 June 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Useless customer service

Absolutely atrocious customer service. I was switched by force due to Ofgem price cap and Pure Planet going bust. I couldn’t get a bill off this useless company for almost six months, despite having a smart meter. Then I got two within a short period of time totalling over £700 where normally I would pay less than half of that. They didn’t get meter readings for three and a half months and imposed a daily average calculated on my usage during the coldest months of the year. Absolute b*ll*nds! read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Climate pressure from employees, shareholders rattles Big Oil

The Washington Post

Climate pressure from employees, shareholders rattles Big Oil

By : May 27, 2022 at 9:09 a.m. EDT

Five years ago, Shell chief executive Ben van Beurden sat down for an interview with The Washington Post and said “we believe that climate change is real. We believe that the threat of climate change is real. And we believe that action is needed.”

Then he added: “It doesn’t mean we have to kiss hydrocarbons goodbye. In fact, we can’t. But it does mean that we have to make more intelligent choices.”

Today, however, Shell and other oil companies are under fire from those who don’t believe industry leaders are making intelligent choices. Dissident shareholders sought to use annual meetings to press their cases this week. And at Shell’s annual meeting in London on Tuesday, dozens of climate activists wore “Christian Climate Action” T-shirts and rhythmically chanted “we will, we will stop you,” forcing the company’s chairman to halt the proceedings for over an hour. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell Energy Broadband is an absolute shambles

…previously with an isp that they took over. And as soon as they did internet speeds were throttled to almost dial up speeds…

28 MAY 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

previously with an isp that they took…

previously with an isp that they took over. And as soon as they did internet speeds were throttled to almost dial up speeds

SHELL ENERGY BROADBAND stop sending me…

SHELL ENERGY BROADBAND stop sending me lying letters because like a said am not in a contract with you & i’ve never been in a contract with you & any letters you send to me i am returning to sender because i am sick to death of the corruption and lies & i dont owe you nothing you owe me read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.