Posts under ‘Business Principles’

24 Nov 2021

The content below is sourced from current customer reviews of Shell Energy Broadband published on Trustpilot.

Never again!

I have been a customer with Shell Broadband for 2 years and on the verge of changing to another provider. When I moved house I took my broadband with me. They continued to charge me for my old account as well as my new account for 4 months. I am still fighting for a refund of over £120 and still receiving rude emails telling me I owe them money! I will never use Shell again. They are terrible!! read more

REUTERS

Shell faces anger over takeover of Australian green energy retailer

MELBOURNE (Reuters) – Royal Dutch Shell is facing protests over its takeover of green energy retailer Powershop Australia, with customers threatening to switch to other renewable energy providers to avoid becoming customers of a fossil fuel company.

Shell said on Monday it was expanding into Australia’s household power market by teaming up with Infrastructure Capital Group to buy Meridian Energy’s Australian electricity business, which has more than 185,000 customers, for A$729 million ($526 million). The deal is expected to close in early 2022. read more

The Sydney Morning Herald

Shell takeover of Powershop infuriates green consumers

By Henrietta Cook: November 24, 2021 — 5.46pm

Consumers are abandoning online green energy darling Powershop Australia after Shell announced earlier this week that it would acquire the electricity and gas retailer and 185,000 of its customers.

Political activist group GetUp, which previously encouraged tens of thousands of its followers to switch to Powershop to support cleaner energy, is furious about the $729 million deal. It described Shell as “one of the worst climate polluters in the world”. read more

Express.co.uk

Brexit success: Shell headquarter move shows Remoaner predictions are ‘other way around’

OIL giant Shell is relocating its headquarters from the Netherlands to the UK, a move some are labelling as proof that Brexit is not synonymous with losing foreign business.

By TERESA GOTTEIN MARTINEZ

08:21, Sat, Nov 20, 2021 | UPDATED: 10:26, Sat, Nov 20, 2021

Shell has this week announced it was ready to sacrifice the designation “Royal” — from Royal Dutch Shell — to shift its tax residency from the EU to the UK. It already chose the country as its corporate base and primary stock market listing in 2005 but now, “despite Brexit“, the British-Dutch multinational will call London its only home. read more

Brinkwire

Shell is ‘doing its own Brexit,’ with a massive EU snub in favor of the UK move.

BY HELENA SUTAN ON NOVEMBER 20, 2021

Shell is ‘doing its own Brexit,’ with a massive EU snub in favor of the UK move.

THE European Union has been shattered after it was revealed that oil giant Shell is “doing its own Brexit” by moving its headquarters from the Netherlands to the United Kingdom, with one political expert dubbing the news a “political bomb.”

Royal Dutch Shell is getting rid of its dual share structure and relocating its headquarters from the Netherlands to the United Kingdom, which is a huge win for the Brexit campaign. read more

Brinkwire

Shell’s move to a new headquarters in London demonstrates that Remoaner predictions are ‘wrong’.

BY HELENA SUTAN ON NOVEMBER 20, 2021

Shell’s move to a new headquarters demonstrates that Remoaner predictions are ‘wrong’.

Shell, the world’s largest oil company, is relocating its headquarters from the Netherlands to the United Kingdom, a move that some see as proof that Brexit does not imply a loss of international business.

Shell announced this week that it was willing to forego the designation “Royal” — from Royal Dutch Shell — in order to move its tax residency from the EU to the UK. The British-Dutch multinational had already chosen the country as its corporate base and primary stock market listing in 2005, but now it will call London its only home “despite Brexit.” read more

Express.co.uk

‘Political bomb!’ Shell ‘doing own Brexit’ with huge EU snub in favour of UK move

THE European Union has been destroyed after being told oil giant Shell is “doing its own Brexit” by relocating its HQ from the Netherlands to the UK, with one political expert branding the news a “political bomb”.

By PAUL WITHERS

07:00, Sat, Nov 20, 2021 | UPDATED: 08:49, Sat, Nov 20, 2021

In a huge win for Brexit Britain, Royal Dutch Shell is scrapping its dual share structure and moving its head office to Britain from the Netherlands. The company is dropping “Royal Dutch” from its name – part of its identity since 1907 – to become Shell Plc. The firm has been at the centre of a bitter row with Dutch authorities over the country’s 15 percent dividend withholding tax on some of its shares, which makes them less attractive for investors. read more

19 Nov 2021

The content below is sourced from current customer reviews of Shell Energy Broadband published on Trustpilot.

Shell Broadband is to be avoided at all costs

Do read broadband.co.uk before you consider Shell Broadband. Months after we exited their ‘service’ after broadband speeds far worse than anything we have experienced in the previous decade and more, and paid a hefty early leaving charge, come the ‘collections’ department months later who have been leaving emails and calling because we owe them £35 for their lousy router. Do not, repeat do not, go anywhere near Shell Broadband. The broadband.co.uk reviews of Shell Broadband are very revealing on how dreadful and unfit for purpose Shell’s broadband operation is read more

19 Nov 2021

The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.

Avoid!!!!

Avoid.. SHAME ON YOU SHELL. Chasing me by email and letter for money I DO NOT owe…..I have tried calling and you are too busy and promise a call back that doesn’t happen…I tried you text line 3 days ago and nothing…emailed your collections team using he email given and it bounces back…. SHOCKING

The worst company for customer…

The worst company for customer service, unfortunately they make grand statements regarding how wonderful they aim to make the journey of customer relations, however your more likely to spend a long time in reality on hold before being transferred to another department with the out come of nobody taking responsibility for your complaint. read more

Allegations and Litigation Relating to Spymasters in Shell’s Corporate Security Department

By John Donovan

See below a self-explanatory email I sent yesterday to named senior executives at Shell.

It mentions the current momentous events at Royal Dutch Shell, although that is not the subject of the email. In that connection, I have not spotted any reference in current news coverage to the Dutch police raid at Shell’s current HQ in The Hague.

That astonishing development may have fuelled a growing feeling that the Dutch government has turned anti-Shell by allowing Nigerian and climate change litigation against Shell to proceed in the Dutch courts and tightening up Dutch tax regulations affecting Shell. read more

EUobserver

Dutch government’s attempt to keep Shell fails

By WESTER VAN GAAL: BRUSSELS, 17 Nov 2021

A last-ditch attempt to keep the oil and gas giant Shell in the Netherlands has failed.

Shell had pressured the Dutch government to drop its dividend tax for “16 years” chief executive Ben van Beurden told newspaper Het Financieele Dagblad.

Hoping to persuade the oil major from leaving after more than a century, outgoing economic affairs minister Stef Blok and finance minister Hans Vijlbrief tried to barter a deal with representatives from other parties in a last-ditch effort to hastily scrap the dividend tax, before Shell’s planned 10 December general shareholder meeting. read more

FINANCIAL TIMES

Shell faces threat of Dutch ‘exit tax’ as relocation plan causes outcry

Mehreen Khan in Brussels, Tom Wilson and Emma Agyemang in London

Shell has been threatened with an exit penalty by Dutch opposition parties after the energy company’s decision to end its dual share structure and move its tax base to the UK triggered a political backlash in the Netherlands.

The Washington Post

The company, which has been incorporated in the U.K. with Dutch tax residency and dual class shares since 2005, said it wanted to move to a more conventional structure to be able to make the company more competitive as it seeks to meet the challenges of shifting toward cleaner energy.

Dutch officials said they were “unpleasantly surprised” by the move.

“The government deeply regrets that Shell wants to move its head office to the United Kingdom,” Dutch Economic Affairs and Climate Minister Stef Blok said. “We are in talks with the top of Shell about the implications of this move for jobs, critical investment decisions and sustainability.” read more

The New York Times

Shell Proposes Shift to Britain, Dropping ‘Royal Dutch’ From Name

The restructuring is meant to make the company more appealing to investors and make it easier to sell assets, the oil giant said.

Shell, Europe’s largest energy company, said Monday that it was proposing to move its headquarters to Britain from the Netherlands and make major changes in its share ownership and tax status.

The moves are designed to make the company, whose share price has lagged rivals, more appealing to investors, and they come less than a month after an activist investor, Daniel Loeb, suggested changes to the company’s structure. They are likely to be seen as a blow to the Netherlands, where Shell has an enormous presence, and a windfall for the British government as it struggles to demonstrate that Brexit can provide an economic boost. read more

12 Nov 2021:

The content below is sourced from current customer reviews of Shell Energy Broadband published on Trustpilot.

The worst company ever

I got broadband with them and have had nothing but trouble from the start they scammed me their customer service is the worst I’ve ever had to handle. Don’t waste your time go elsewhere avoid at all costs

Disgraceful and unapologetic Customer Service for errors

The Broadband provision was fine and during my contract term I only needed to contact Customer Service once, which was when I found it not the easiest company to contact and slow to respond. BUT my big problems started when I invoked my right to switch provider at the end of my minimum contract term. read more

12 Nov 2021

The content below is sourced from current customer reviews of Shell Energy published on Trustpilot.

Don’t set up account with them they will scam you !!!

Terrible company, avoid at all cost!!!!! They couldn’t set up my account for 10 months which means I couldn’t pay any bills for all this period, on top of that they set up a wrong tariff and charged me more for energy. Randomly after 10 months, they send me a bill for £539 and demand to pay it immediately and contact them immediately to solve the case because they charge me too much, and they pass on my details to the debt collector Zinc. Now they are harassing me with calls and letters, and Shell is not replying to my emails when I ask them when I will receive the correct bill! They just clearly don’t care they only care about money and will use all tactics to scare you to pay even when they know they made loads of mistakes along the way. Funny they couldn’t set up my account for 10 months even longer when I look at the time when I opened an account online, but they passed my detail to the debt collector company in 2 weeks !!!!!! Total scammers. read more