News and information on Royal Dutch Shell Plc
euronews.com
Ads by Shell and Land Rover banned over deceptive planet-saving claims
Two advertising campaigns that falsely suggested car drivers could lessen their impact on the environment have been removed after complaints.
The adverts from multinational energy company Shell and vehicle manufacturer Land Rover were found to be misleading by watchdogs.
Advertising standards authorities in the Netherlands and Ireland concluded that the companies were unable to back up their claims.
DutchNews.nl
Carbon dioxide compensation? Shell again criticised for misleading advert
June 30, 2022
The Dutch advertising standards authority has again criticised an advert by oil giant Shell, following complaints by anti-fossil fuel campaigners and Greenpeace Nederland.
The company cannot claim that compensating for carbon dioxide emissions nullifies the damage to the climate caused by a car trip, the commission said on Wednesday.
Last year, the RCC ordered the term CO2-neutral be removed from the same ad. Shell complied, and replaced it with the CO2 compensation claim.
REUTERS
Shell says its Nigeria asset sale not affected by court ruling
“The Supreme Court ruling on 16 June was with respect to the contempt proceedings and not related to (the) onshore portfolio review,” Odugbesan said.
Shell has invited bids for its onshore assets. Odugbesan did not say how many bids had been received.
Eighty-eight communities in Rivers state were awarded $1.95 billion compensation for an oil spill they blamed on Shell and which damaged their farms and waterways. Shell denies causing the spill. read more
REUTERS
JPMorgan wins London oil trial in which Nigeria sought $1.7 bln
LONDON, June 14 (Reuters) – JPMorgan Chase (JPM.N) has won a London High Court battle against Nigeria, which was seeking $1.7 billion in damages over the U.S. bank’s role in a disputed 2011 oilfield deal.
JPMorgan said the judgment reflected its commitment to acting with high professional standards everywhere it operates, while Nigeria said it was disappointed and would review the judgment carefully before considering its next steps.
AP NEWS
South Africa court to rule on Shell offshore oil exploration
JOHANNESBURG (AP) — A South African court is to rule on efforts to stop British oil giant Shell from conducting any further seismic surveys in the country’s Indian Ocean waters to explore for offshore oil and gas deposits.
Environmental and community groups in South Africa’s Eastern Cape province won an urgent interdict to stop the surveys in December last year and are now asking the court to permanently halt the operations.
THE SCOTSMAN
Campaigners threaten legal action after Jackdaw gas field approved in Scottish waters
Environmental campaigners are threatening legal action in a bid to halt development of the Jackdaw gas field after it was awarded final regulatory approval.
Greenpeace insisted that by giving the development the green light, the UK Government had “shown no regard” for emissions or the project’s “ultimate climate impact”.
Her comments came after UK business and energy secretary Kwasi Kwarteng confirmed Shell had been given the go-ahead for the field, which is situated in waters to the east of Aberdeen.
ENERGY VOICE
Shell sends ‘thug’ to stop industrial strike action on Prelude FLNG, says labor union
“One of the Shell leads, who has been parachuted onto Prelude, is throwing his weight around like he’s some sort of big king dick…this self-styled hero tough guy has been doing his best to intimidate some of the younger female tech’s by demanding they tell him whether they are in the Union and whether they intend to take Protected Industrial Action,” claimed the Offshore Alliance.
“Shell’s senior management need to pull this idiot into line as the Offshore Alliance will bang both him and Shell into the Federal Court for breach of Freedom of Association provisions if he doesn’t pull his head in. Pull off your management thugs, Shell,” added the union.
DAILY MAIL
New gas field in North Sea finally given thumbs up by regulators in move Business Secretary Kwasi Kwarteng claims will ‘protect energy security’
Last year the Government refused permission to develop it amid opposition from green activists who were pressuring ministers to reduce Britain’s reliance on fossil fuels.
But that decision was called into question following Russia’s brutal invasion of Ukraine, which has caused gas prices to soar as countries shun supplies from the Kremlin.
DAILY MAVERICK
Judgment reserved in case against Shell’s seismic survey along the Wild Coast
On Tuesday, Jeremy Gauntlett SC, representing Impact Africa, argued against the joinder application sought by Natural Justice and Greenpeace Africa, saying the two organisations added nothing new to the case and had decided to attach themselves like a “cuckoo in a nest”.
During the second day, Gauntlett argued that the applicants were using a legal “knobkerrie” via interdict to undermine Minister Gwede Mantashe’s authority to decide the matter, laying blame on imperfect legislation rather than the decision-maker.
The Guardian
The village that stood up to big oil – and won
The fossil fuel industry faces a reckoning in the Niger Delta after a disaster left families ‘eating, drinking, breathing the oil’
Wednesday 1 June 2022
Today, the oil industry in Nigeria faces a reckoning with Shell at the helm. According to Amnesty International, the oil company has come under “unprecedented legal scrutiny” in recent years for its negligent and criminal practices in the Niger Delta. Several lawsuits are ongoing while others have culminated in courts ordering Shell to pay plaintiffs billions of dollars in damages. The mounting pressure has Shell considering a rapid departure from the region’s oil market. In early August 2021, the company announced it would sell off all remaining onshore oilfields in Nigeria, citing challenges with community unrest, sabotage and a company-wide refocus on promoting green energy. But locals and lawyers see the move as Shell ducking its responsibility to clean up after itself. A court in March barred Shell from selling any more assets in Nigeria while the company appeals against a ruling in which it was found liable for a 2019 oil spill and ordered to pay affected communities nearly $2bn in damages.
Bloomberg News
Shell Court Case Prompts Climate Protest in Cape Town
Demonstrators held signs that showed the Shell logo and read “stop all seismic blasting,” activity that they argue will harm local marine life and disrupt fishing, while the company maintains the practice has been well established and in line with industry standards.
CNN
Shell escaped liability for oil spills in Nigeria for years. Then four farmers took them to court — and won
Shell Nigeria (SPDC) was eventually held liable for the oil spills and ordered to pay damages to the farmers in a January 29, 2021, ruling by the Court of Appeal of the Hague. SPDC was also ordered to carry out an intensive clean-up of the damage to the communities.
Williams was on Wednesday awarded the Goldman Environmental Prize for his work in holding the company accountable for the environmental damage.
CNBC
Safety consultant goes viral for leaving Shell after a decade, says ‘core business’ is dangerous
Catherine Clifford: @IN/CATCLIFFORD/@CATCLIFFORD: PUBLISHED TUE, MAY 24 20224:30 PM EDT
EY POINTSAt 8:27 a.m. on Monday morning, May 23, Caroline Dennett emailed 1,400 executives at the oil and gas conglomerate, Shell, to announce her resignation after 11 years working as a safety consultant.
Dennett, who is based near London, asked executives and management at Shell “to look in the mirror and ask themselves if they really believe their vision for more oil and gas extraction secures a safe future for humanity.”
Bloomberg
Shell Climate Case to Return to Focus at Annual Shareholder Meeting
Milieudefensie, the Dutch arm of Friends of the Earth, says Shell’s plans around customer-related emissions — which make up the bulk of its pollution — aren’t in line with last year’s judgment. The group originally brought the case against the company.
“The judge’s verdict is clear and necessary: Shell must stop causing dangerous climate change,” said campaign spokesperson Nine de Pater, who plans to attend the meeting in London as a proxy shareholder.
FT
Odey urges Shell to drop appeal against order to slash emissions
Tom Wilson in LondonOdey Asset Management has called on Shell to drop its appeal against a landmark Dutch court ruling targeting its climate strategy and instead to fund an independent body to audit the emissions of every oil and gas company. Fund manager Henry Steel, who wrote the letter, told the Financial Times that Shell was “sending the wrong signals” by appealing against last year’s Dutch ruling ordering the oil major to cut its emissions by 45 per cent by 2030.
Clifford Chance to handle Shell’s appeal against sensational defeat in the Milieudefensie case
The following are translated extracts from an article published on 19 May 2022 by the Dutch financial newspaper, the fd.
By Martijn Pols and Joris Polman.
Oil company Shell has set aside house lawyer De Brauw Blackstone Westbroek after the sensational defeat against Milieudefensie. Exactly one year ago, the judge forced Shell to tighten up its climate policy.
Shell appealed but had no confidence in a good outcome with De Brauw by its side. Lawyers for British Clifford Chance can now make another attempt.
: I recently moved from a home where I was a Shell Energy customer, to a home that is also supplied by Shell Energy. After 5+ calls and emails promising me my account and most importantly, my tariff, would be carried over, they have failed to do so and they are now ignoring my emails. Their customer service is absolutely diabolical.
: Firstly i have no problem with the broadband quality and general customer service but i have just had a horrendous experience trying to cancel my contract in favour of virgin. i made it very very very clear i just wanted to cancel but the bloke insisted endlessly on try to persuade me otherwise to the point where i was getting proper stressed out. i won't ever go back to Shell
: Where do I start ... AGAIN! Just received ANOTHER message from you regarding my account! Advising me to contact debt management company!. I am, as I keep TRYING to tell you, I'm on Universal Credit but, at the moment I've been sanctioned until the end of July, and also have a hardship fund payment of £*** which I have to pay back until next February! I have no money for all my usual bills off-line this one, so maybe YOU can tell me how I'm supposed to pay this bill with no money! I can't even afford to buy food to last me a month. I have NO MONEY! If Green Star Energy I ad sorted out this problem in the 1st place, I wouldn't be in this mess! Unfortunately I don't have a money tree in my garden, not do I have a money making machine. I'm as poor as a church mouse! I haven't had enough money for 3 years now! Is anyone else having problems with this company? I'll say no more!
: Was with the Post Office broadband until Shell took over. Was emailed to activate my account which I did , WiFi went off. Called several times was kept waiting for someone to answer, must now total 4 hours +. Eventually Ayisha answered must be a fault on the line from the exchange. Then router not recognised! Engineer appointment was made for 31/5/22 — 8am till 1 pm No show. Rang again why no show..Naeem says I’ll transfw you to the technical team ..was cut off. Emailed customer help, reply line is ok , reset your router with a pin, check your wires are fully in the plug. Pat, said she will contact outreach either Tuesday or Wednesday. Meanwhile I’m without WiFi? What’s occurring Shell?
: The Offshore Alliance and the Electrical Trades Union (ETU) have both served Shell with formal notice that industrial action will commence on the Prelude FLNG facility on 10 June.
: 
I've had an utter nightmare with Shell. After I inherited my fathers house in Jan they have been nothing but trouble.
I called them within a week of the house being put in my name and told them I do not live near the house and to put the account in my name and send any bills to my address. I made it very clear that I would be paying any bills, was happy to do so, and where to send them. Fast forward to early April, we visit the house to find bill after bill addressed "to the occupier".
Again I got in touch right away and told them the NEED to put the account in my name as I won't be visiting the house again as it was set to sell at the end of April. I spoke to a representative who said "No worries, just call us when the house sells and we will settle the account". I did just that and paid them. However I've checked my credit score and have multiple negatives which are now preventing me getting a mortgage. As if dealing with the death of a parent isn't difficult enough Shell have now prevented me getting a mortgage for the next 7 years!!
: Awful customer service that won't talk about your complaint. I have never come across such an evasive company before. Can't wait to change provider!
: Smart meter fitted which fail to register and Shell just estimate bills which overcharge me and in this time of crisis I can do without the grief. The app is useless and keeps failing and you have to log in through the website. Good you may think but no, get regular massages advising data like account information is unavailable. Ofgen transfered me to this company last year when the company I was with went south, maybe they need to look at the suppliers and see if they can indeed look after customers or if they are just profiteering from the energy crisis. I would never recommend them to anybody and cant wait for the day that I can transfer to another supplier.
: App is rubbish. Never loads the actual usage. Fails to upload details from my smart meter - gas and electricity. Never shows statements. Deleted and reinstalled the app. No joy. Very poor. My smart meter mini display is fab - app rubbish
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Worst Company EverI used to be with Post Office broadband, had the unfortunate situation to be sold to Shell, mucked up everything about swapping over, meant to have caller Id for personal reasons did not happen, another muck up cannot get through to customer lack of service had to cancel DD to hopefully get resolution but will impact my credit rating, do not use this company awful.
Thank you for your reply but I am not prepared to wait the usual 50 minutes to try to get through to your customer line, sure it helps your profits.
I have to work to pay my bills and calling during work hours is not appropriate, to prove your excellent customer service, tongue in cheek sort my caller Id within 24 hours lol, also guarantee no interruption in service and my credit rating won’t be impacted I might change my mind
: Even more bad service
After leaving a previous negative review about how bad shell energy is Shell replied asking for my account number so that they could investigate..so l did provide it however l haven't heard a thing from them. This was a number of months ago and yet again another example of how poor Shell is. Absolutely shocking service.
: Bereavement rip off
Shell Broadband charged me £108 to cancel when my mum died because the account was in my name. Then they kept adding more charges even though their email said no extra fees would be added. 1hr 32mins to cancel the service & passed to 4 different departments - it was as if no one had ever been bereaved before. Then no reply to my email via their online help, followed by over 1 hr on their online chat. I would avoid Shell Broadband.
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