Aug 11th, 2022
by John Donovan.
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If I could leave no stars I would. Please avoid this company, I wish id have known just how awful they were but I thought being owned by Shell they would be trustworthy. They are unprofessional incompetent and worst of all unscrupulous. You anyone but SHELL ENERGY
Reviewer Little Old Lady: Location BOLTON: Date 2022-07-18
Comments
ex Post Office, still got PO router NO Customer service online or phone, incomprehensible bill/cust svc reply SORRY NOT AVAILABLE (since takeover, apparently) Why energy co thinks it can run BB anyway. THE WORST EVERread more
Phoned there Free Phone after nearly 40 min phoned another number which transferred me and now there charging me £7 to get my broadband working, the attitude from call centre is shockingread more
Aug 10th, 2022
by John Donovan.
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Shell completes acquisition of renewables platform Sprng Energy group
Aug 9, 2022
Shell Overseas Investment B.V., a wholly owned subsidiary of Shell plc (Shell), has completed its 100% acquisition of Solenergi Power Private Limited and with it, the Sprng Energy group of companies from Actis Solenergi Limited (Actis).
Sprng Energy, set up in 2017 by Actis, is a renewable energy platform based in Pune, India, and develops and manages renewable energy facilities such as solar and wind farms and infrastructure assets.
The solar and wind assets Shell acquires through the deal will triple Shell’s present renewable capacity in operation and help deliver its Powering Progress strategy. An important part of Powering Progress is to develop an integrated power business, which will help Shell reach its target of becoming a profitable net-zero emissions energy business by 2050.
Notes to editors
On April 29, 2022, Shell announced the signing of an agreement to purchase Solenergi Power Private Limited and the Sprng Group of Companies.
Subject to closing adjustments, about half of the previously announced transaction value ($1.55 billion) will be reported as cash capex and the remainder assumed as debt obligations.
In February 2021, Shell announced its Powering Progress strategy, including details of how it expects to achieve its target to be a net-zero emissions energy business by 2050. For more, visit http://www.shell.com/poweringprogress.
Actis is a leading global investor in sustainable infrastructure. For more, visit https://www.act.is/
Cautionary note
The companies in which Shell plc directly and indirectly owns investments are separate legal entities. In this announcement, “Shell”, “Shell Group” and “Group” are sometimes used for convenience where references are made to Shell plc and its subsidiaries in general. Likewise, the words “we”, “us” and “our” are also used to refer to Shell plc and its subsidiaries in general or to those who work for them. These terms are also used where no useful purpose is served by identifying the particular entity or entities. ‘‘Subsidiaries’’, “Shell subsidiaries” and “Shell companies” as used in this announcement refer to entities over which Shell plc either directly or indirectly has control. Entities and unincorporated arrangements over which Shell has joint control are generally referred to as “joint ventures” and “joint operations”, respectively. “Joint ventures” and “joint operations” are collectively referred to as “joint arrangements”. Entities over which Shell has significant influence but neither control nor joint control are referred to as “associates”. The term “Shell interest” is used for convenience to indicate the direct and/or indirect ownership interest held by Shell in an entity or unincorporated joint arrangement, after exclusion of all third-party interest.read more
Shell has delayed major maintenance on its troubled Prelude floating gas facility after negotiations over the weekend failed to end two months of industrial action.
The delay is another setback for Shell, which spent about $US17 billion ($24 billion) to build the world’s largest vessel that has suffered a multitude of production outages and serious safety issues since it arrived in West Australian waters five years ago.read more
Aug 7th, 2022
by John Donovan.
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Extracted from pages 18 & 19 of Shell Sustainability Report 2020
SHELL PLC BUSINESS ETHICS AND TRANSPARENCY
ETHICAL LEADERSHIP
Our core values of honesty, integrity and respect for people underpin our work with employees, customers, investors, contractors, suppliers, non-governmental organisations and others. The Shell General Business Principles, introduced more than 40 years ago, describe our core values, our responsibilities and the principles and behaviours that guide how we do business.read more
Oil and gas titans are set to reap a mammoth taxpayer giveaway of up to £7.5billion despite making record profits.
BP and Shell are among the firms that will benefit from new tax breaks, despite BP boss Bernard Looney comparing his firm to a ‘cash machine’.
Energy giants already receive Treasury incentives to invest in the North Sea, but fresh changes have been ushered in that will turbocharge the subsidies. The plans have been introduced at the same time as the Government’s £5billion ‘windfall tax’ – billed as taxing energy firms to help pay for the cost-of-living crisis.read more
Shell has handed out a bonus to its employees following bumper profits amid surging energy prices.
The oil giant has awarded most of its 82,000 staff a bonus equal to 8 per cent of their annual salary after reporting a record profit of £9.5bn in the second quarter of this year as it cashed in on higher oil and gas prices.
Executive vice-presidents or higher will not receive the bonus. The average salary for Shell UK employees is around £52,000 per year, meaning a British worker will get £4,200.read more
Aug 4th, 2022
by John Donovan.
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The Guardian
Shell to give staff 8% bonus after record profits
Julia Kollewe: Wed 3 Aug 2022 16.50 BST
Payout comes after oil firm reported $11.5bn second-quarter profits amid soaring energy prices
Shell is handing nearly all its 82,000 staff a bonus equivalent to 8% of their salary after the oil company reported record profits amid soaring energy prices.
The British multinational is making the one-off payment to the vast majority of its employees around the world, only excluding those on its executive committee, executive vice-presidents and contractors.
The oil firm said: “In recognition of the contribution our people have made to Shell’s strong operational performance against a recent challenging backdrop, our executive committee has decided to make a special recognition award of 8% of salary to all eligible staff across the world.read more
Aug 4th, 2022
by John Donovan.
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EXPRESS
Shell dishes out bonuses after huge profits while energy crisis hits Britons’ pockets
SHELL is passing on some of its record profits to its staff in a one-off bonus, but claimed it was “not a response” to cost of living crisis spurred on by high energy prices.
UN Secretary General Antonio Guterres said that it was “immoral” for oil and gas firms to profit from the invasion of Ukraine, adding that the “grotesque greed is punishing the poorest”.
Most of the energy giant’s 82,000 staff worldwide will get an 8 percent boost, after the company doubled its profits in the past three months alone to £9.4billion. Fossil fuel companies have been accused of profiteering from a crisis.
It comes as energy bills are expected to soar to well over £3,000 this winter, with the increase in energy costs being seen as the “main driver” of inflation.
I’ve been with no internet during 5 days. They do not answer emails and if you try to contact them you will need to wait minimum one hour and they will just tell you wait untill midnight and if it does not work after that call back…
These are the worst broadband providers in the UK. A total shambles in every department. Threatening letters to pensioners are something companies did back in the 70’s. Check social media for many more customers regretting ever switching over. Awful people. Terrible service. Download speeds from the days of dial up.read more
Aug 2nd, 2022
by John Donovan.
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IN THE USA ONLY
On August 1, Shell unveils The Giving Pump at 6.500 Shell gas stations nationwide. Proceeds from The Giving Pump will support 527 local charities making a positive impact on the lives of children. In 2021, Shell raised over $1.5 million for local non-profits through The Giving Pump initiative. In 2022, The Giving Pump expands to over 100 more charities and adds another month to the campaign, ending on October 31.
“The Giving Pump” Launches at More than 6,500 Shell Stations Nationwide to Offer Consumers the Opportunity to Fill-Up for Good
Consumers can fill up at designated fueling pumps across the US to help kids in their community
HOUSTON, Aug. 1, 2022 /PRNewswire/ — Driven by the success of its first year, Shell Oil Products US (“Shell”) is proud to announce the return of The Giving Pump initiative, benefiting non-profits across the nation. Starting today and running through Oct. 31, a portion of the purchases made by consumers who use the designated pump at select Shell stations will support local children’s charities. For the second year, The Giving Pump can be found across 48 states as part of Shell’s Force For Good initiative to give back and drive positive change in local communities.read more
Aug 1st, 2022
by John Donovan.
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Court filing confirms that Shell settled a claim from Crockett Oaks III involving serious allegations against Shell and Shell Spymaster James W.D. Hall
By John Donovan
I reported in August 1917 that Mr Crockett Oaks III, Shell security manager for the Americas, received a ‘big bucks’ court case settlement from Shell.
The litigation arose from an alleged pattern of discrimination in favour of ‘White Brits’ by Shell and Shell Corporate Security VP James WD Hall, a British national. read more
Cheryl and Luke Hardy moved to Beaver County in 2012. Luke came from Albany, New York, where he was finishing graduate school, and Cheryl, from Washington, D.C.
The location of Beaver County was equidistant from their jobs – Luke’s at a university in Ohio and Cheryl’s in the Pittsburgh suburbs.
They eventually bought a house in Beaver, an attractive town on the Ohio River with historic homes and a walkable business district. The couple enjoyed events and festivals in town and going to restaurants there. When their children were born, they walked them to a nearby playground and thought of someday walking them to the nearby elementary school.
They barely noticed in 2016 when Shell announced it was building a multi-billion dollar plastics plant, called an ethane cracker, across the river. As construction workers began building the massive plant, it became harder to ignore every time they drove their kids to daycare.read more
Aug 1st, 2022
by John Donovan.
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Common Dreams
Amid Climate Crisis, Shell’s Financial Windfall Is Profiteering At Its Most Grotesque
We may be in the dying days of the fossil fuel empire, but those companies are enriching themselves like never before, as people die from our climate crisis.
Oil giant Shell has just posted record profits for a second consecutive quarter, smashing its previous record from earlier this year.
Shell posted adjusted earnings of a staggering USD 11.5 billion for the second quarter of this year, beating the USD 9.1 billion from the first three months of 2022.
Europe’s largest oil group was boosted by the sky-rocketing energy prices caused by the Ukraine war.
This means in the first six months of this year the oil giant has earnings of over USD 20 billion. This is profiteering at its most greedy and grotesque.read more
on hold for over an hour!: Been on hold for over an hour now.
No idea what the customer service is like because I can't get through to anyone.
Why did you take over Post Office Broadband customers as you clearly don't have enough staff to cope?
Uncaring, horrible, hassling, profiteering bunch.: Uncaring, horrible, hassling, profiteering bunch.
I'm 80 with bipolar disorder
I am an 80 year old with multiple health issues and diagnosed with bipolar disorder.
These people at shell energy are disgusting.
I've been unable to log into my account for months. I live in a one bedroom flat and they are taking £250 per month from me, that's before the increases in October. Despite contacting them, I still can't log into my account. I've now been told my (not so) smart meter can't be reached and I have to provide monthly meter readings, when I can barely get down stairs from my flat to the meter because of mobility issues.
Worse than that, when I put my email address in to change my password and access the account, I was suddenly logged into an account in the name of Mr Knox, at an address I don't know, who they claim owes them £4,800 and hasn't made a payment in months. It's neither my name nor address.
This isn't my account, but it has my personal email address registered against it. Despite advising them of this, I received the standard 'we are receiving a high volume of messages' garbage. They have since emailed me another bill for the imaginary Mr Knox.
They are hassling me by sending me someone elses bills and bringing me to the verge of a mental breakdown. According to my son, £250, which they have taken from my bank EVERY month, is way too much for a one bedroom flat too, but I have no idea what I have used because my email logs me into another account in another area.
IF THEY DON'T SORT THIS OUT, I'M GOING TO HAVE A MENTAL BREAKDOWN. ASK MY DOCTOR.
Uncaring, horrible, hassling, profiteering bunch.
Useless broadband and company:
Useless broadband and company,40 minutes on hold on phone about my internet dropping all the time,told openreach would come on the Monday, NOTHING no call message or openreach. Sent email wanting to know how long I've left on contract as I want to leave them and get another provider NOTHING. I hate ringing up having to wait almost 40 minutes on hold only to talk to someone who don't have any idea what they talking about.
-By Zik Gbemre: SHELL'S NOTICE TO VACATE NIGERIA OVER UNENDING OIL THEFT: NOT GOOD FOR THE NATION
The rampant oil theft that is forcing Shell out of the Niger Delta, indeed out of Nigeria is one critical embarrassment that has overwhelmed a Federal Government that has failed in all sectors of the country.
The petroleum sector remains the only sector footing the entire bills of the country, yet attention is not being given to protecting it from ceaseless sabotage.
Against law-abiding citizens engaged in legitimate peaceful protests, trigger-happy security operatives will swing into action to crush any peaceful protest.
The common man is driving his car on the road, Police will act to intimidate him, with all manner of contorted allegations and threats, to extort him.
But then assign security operatives to check oil theft, they get so connected in no time and begin to aid and abet the oil theft they are mobilised at an outrageous cost to the nation. So, the Military and Nigeria Security & Civil Defense Corps (NSCDC) are as much connected to oil theft as the oil theft is connected to the host communities' leaders, oil company workers and contractors responsible for welding/clamping/clean-up/remediation contracts induced by vandalism.
They vandalise pipes and valves to steal crude oil and condensate and the more these occur the more contracts are awarded for repairs/clamping of pipelines and clean-up/remediation activities. So, a lot of people are connected to oil theft beyond those who sell and buy the stolen condensate and crude oil.
The fight against oil theft has become a lost battle as they sabotage with a huge economic toll on the commonwealth will continue to thrive, hence Shell has decided to quit her Niger Delta operations to concentrate on the 'deep sea offshore' of the Niger Delta that illegal bunkering syndicates can't access easily.
In other shades of oil theft, you have DPR staff that are supposed to keep records of production and volume exported also involved in under declaration of figures. A lot is happening behind the scene at the points of exports, in the terminals.
Even among key stakeholders like the Central Bank of Nigeria (CBN), Ministry of Petroleum Resources, NNPC and Accountant General of the Federation, it's an annual drama of conflicting figures when they are subjected to probe and accountability on the revenue generated from oil, condensate and gas, given a particular time frame.
Again, the violent youths, also known as restive youths, created by Niger-Delta politicians are also there to disrupt the operations of Shell (SPDC) and other oil companies. Because politicians are not accessible immediately after they win elections and can only engage a few as personal aides thereafter, the rest are going about wreaking havoc on oil companies which they look up to as alternative governments.
What's more, politicians and Public officeholders in the Niger Delta are only interested in the monthly allocations from Abuja from which they allocate outrageous portions into security votes that are never accounted for, contracts are inflated to syphon kickbacks into private vaults.
All of these stakeholders' knaveries are making onshore operations so unattractive to Shell and other International Oil Companies(IOCs). And it's not a good one if they have to leave.
By Zik Gbemre
July 13, 2022
Impossible to move home with them: I recently moved from a home where I was a Shell Energy customer, to a home that is also supplied by Shell Energy. After 5+ calls and emails promising me my account and most importantly, my tariff, would be carried over, they have failed to do so and they are now ignoring my emails. Their customer service is absolutely diabolical.
Truly awful cancellation experience: Firstly i have no problem with the broadband quality and general customer service but i have just had a horrendous experience trying to cancel my contract in favour of virgin. i made it very very very clear i just wanted to cancel but the bloke insisted endlessly on try to persuade me otherwise to the point where i was getting proper stressed out. i won't ever go back to Shell
Rubbish Company: Where do I start ... AGAIN! Just received ANOTHER message from you regarding my account! Advising me to contact debt management company!. I am, as I keep TRYING to tell you, I'm on Universal Credit but, at the moment I've been sanctioned until the end of July, and also have a hardship fund payment of £*** which I have to pay back until next February! I have no money for all my usual bills off-line this one, so maybe YOU can tell me how I'm supposed to pay this bill with no money! I can't even afford to buy food to last me a month. I have NO MONEY! If Green Star Energy I ad sorted out this problem in the 1st place, I wouldn't be in this mess! Unfortunately I don't have a money tree in my garden, not do I have a money making machine. I'm as poor as a church mouse! I haven't had enough money for 3 years now!
Is anyone else having problems with this company?
I'll say no more!
Sylvia Holmes: Was with the Post Office broadband until Shell took over.
Was emailed to activate my account which I did , WiFi went off.
Called several times was kept waiting for someone to answer, must now total 4 hours +.
Eventually Ayisha answered must be a fault on the line from the exchange. Then router not recognised! Engineer appointment was made for 31/5/22 — 8am till 1 pm
No show.
Rang again why no show..Naeem says I’ll transfw you to the technical team ..was cut off.
Emailed customer help, reply line is ok , reset your router with a pin, check your wires are fully in the plug.
Pat, said she will contact outreach either Tuesday or Wednesday.
Meanwhile I’m without WiFi?
What’s occurring Shell?
Bogus Group: The Offshore Alliance and the Electrical Trades Union (ETU) have both served Shell with formal notice that industrial action will commence on the Prelude FLNG facility on 10 June.
Awful company who don't listen or care about customers!: I've had an utter nightmare with Shell. After I inherited my fathers house in Jan they have been nothing but trouble.
I called them within a week of the house being put in my name and told them I do not live near the house and to put the account in my name and send any bills to my address. I made it very clear that I would be paying any bills, was happy to do so, and where to send them. Fast forward to early April, we visit the house to find bill after bill addressed "to the occupier".
Again I got in touch right away and told them the NEED to put the account in my name as I won't be visiting the house again as it was set to sell at the end of April. I spoke to a representative who said "No worries, just call us when the house sells and we will settle the account". I did just that and paid them. However I've checked my credit score and have multiple negatives which are now preventing me getting a mortgage. As if dealing with the death of a parent isn't difficult enough Shell have now prevented me getting a mortgage for the next 7 years!!
Listen and read proof in audio and transcript form of Shell CEO Ben van Beurden’s cover-up tactics in the OPL 245 Nigerian corruption scandal. The instruction given by him in the covertly recorded call to CFO Simon Henry was at odds with Shell’s claimed core business principles. Cover-up and obstruction, instead of transparency and integrity, says Shell critic John Donovan
JOHN DONOVAN TV DOCUMENTARY INTERVIEW
SHELL EXECUTIVES AT THE CENTER OF A SCHEME TO STEAL $1.3 BILLION FROM NIGERIA’S PEOPLE
SHELL ADMITS DEALING WITH NIGERIAN MONEY LAUNDERER – BBC NEWS
SHELL, ENI AND NIGERIAN OFFICIALS IN OPL 245 CORRUPTION SCANDAL
INVESTIGATION OF OPL 245 NIGERIAN OIL CORRUPTION SCANDAL
DUTCH EARTHQUAKES CAUSED BY SHELL/EXXON
SHELL KILLS FOR OIL IN NIGERIA
ESTHER KIOBEL SUES SHELL FOR COMPLICITY IN HUSBANDS MURDER
ESTHER KIOBEL: EVIL OIL GIANT SHELL COLLUDED IN THE EXECUTION OF MY INNOCENT HUSBAND
SHELL LIED ABOUT CLEANING UP OIL IN NIGER DELTA
SHELL SPIES INFILTRATED NIGERIAN GOVERNMENT
LEGO DROPS SHELL OVER GREENPEACE OIL SPILL VIDEO
SHELL ARCTIC DRILLING ACCIDENTS
SHELL KNEW ABOUT CLIMATE CHANGE DECADES AGO
ABANDONED BY SHELL: KEITH MACDONALD & FAMILY, VICTIMS OF RADIOACTIVE CONTAMINATION AT WORK
ROYAL DUTCH SHELL FOUNDER SIR HENRI DETERDING, NAZI FINANCIER
JOHN DONOVAN PROMOTIONAL GAMES FOR SHELL AND OTHER CLIENTS
EBOOK TITLE: “SIR HENRI DETERDING AND THE NAZI HISTORY OF ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON EBOOK TITLE: “JOHN DONOVAN, SHELL’S NIGHTMARE: MY EPIC FEUD WITH THE UNSCRUPULOUS OIL GIANT ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON. EBOOK TITLE: “TOXIC FACTS ABOUT SHELL REMOVED FROM WIKIPEDIA: HOW SHELL BECAME THE MOST HATED BRAND IN THE WORLD” – AVAILABLE ON AMAZON.
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See our link list of over 500 articles by the FT, Wall Street Journal, Reuters, Bloomberg, Forbes, Dow Jones Newswires, New York Times, CNBC etc, plus UK House of Commons Select Committee Hansard records, information on U.S. Securities & Exchange Commission websiteetc. all containing references to our Shell focussed websites, or our website founders Alfred and John Donovan. Includes TV documentary features in English and German, newspaper and magazine articles, radio interviews, newsletters etc. Plus academic papers, Stratfor intelligence reports and UK, U.S. and Australian state/parliamentary publications, also citing our Shell websites. Click on this link to see the entire list, all in date order with a link to an index of over 100 books also containing references to our non-profit websites and/or our activities.
John Donovan, the website owner
If I could leave no stars I would. Please avoid this company, I wish id have known just how awful they were but I thought being owned by Shell they would be trustworthy. They are unprofessional incompetent and worst of all unscrupulous. You anyone but SHELL ENERGY
The Sydney Morning Herald
This is MONEY.co.uk
BBC NEWS
2 August 2022
Common Dreams
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EBOOK TITLE: “SIR HENRI DETERDING AND THE NAZI HISTORY OF ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON
EBOOK TITLE: “JOHN DONOVAN, SHELL’S NIGHTMARE: MY EPIC FEUD WITH THE UNSCRUPULOUS OIL GIANT ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON.
EBOOK TITLE: “TOXIC FACTS ABOUT SHELL REMOVED FROM WIKIPEDIA: HOW SHELL BECAME THE MOST HATED BRAND IN THE WORLD” – AVAILABLE ON AMAZON.
