News and information on Royal Dutch Shell Plc
Italy court verdict in Nigeria corruption case expected end March
MILAN (Reuters) – Italian judges are expected to hand down their verdict on Shell and Eni in one of the oil industry’s biggest-ever corruption trials at the end of March, a top court official said on Wednesday.
Marco Tremolada, president of the judges that will pass sentence, said lawyers for the two companies would be heard in January, followed by prosecutors and defence lawyers in February.
: Hate Shell
Not only are they ripping me off with illegal energy price rises covered up by accounting for them as near doubling of the standing charge. But they are now antagonizing me further with pathetic customer service. I can download my latest bill but its corrupted so I can't read it. So I have to contact customer services. Firstly I tried the online chat and was connected to an idiot bot then left hanging for ages and gave up and decided to call. Their phone system must have been designed by a moron who wants to antagonize me as much as possible with menu after menu after menu before not connecting me to a human but leaving just hanging on until I finally gave up. Why don't Shell try spending some of their obscene earnings on looking after their customers?
I have just tried emailing them from their website, its another total disaster area where it blocks my trying to send an email by forcing me to pick a totally unconnected topic from a drop down menu, which then starts me off on another totally unconnected route. Morons!!!!
: Avoid.
Passed to shell energy from pure planet. Didn't transfer over credit, unhelpful call centre staff, horrible call centre waiting times blamed on covid but obviously understaffed.
: price cap.
If I could give minus 5 stars i really would. I didnt ask to join shell energy, sadly i was transferred over from green energy. The new rate for electricity set by ofgem is 28p
per kwh, shell have decided for what ever reason to charge me 31.5 pence per KWH. Goodbye Shell energy.
: Absolutely hopeless
Was moved to Shell energy kept getting estimated bills despite assurances that they could read my meters even complaints team misled me by saying we can read both your meters, then another overestimated bill today. When I called them was told can't read your meter. This has been going on for ages. Appalling service
: gave shell a reading on 27/0-4/22, still…
gave shell a reading on 27/0-4/22, still have not recived a bill, tried to contact them cant get through, a complete waste of time,
: With all this negative sentiment about Shell I was just wondering how this page is sustained. I presume it is backed financially by groups like Greenpeace etc or some other radical anti fossil fuel group. Must take a full time job to do all this.
REPLY BY JOHN DONOVAN
Shell first complained about our use of online activities by my late father and me in March 1995 No other party has ever funded any of our websites. We have never solicited or accepted donations. There are no subscription charges. The only income is from advertising which does not cover costs. Shell is welcome to sue for libel if it ever believes it has grounds to do so. So far the libel actions have always been by us against Shell and settled by Shell in our favour. Shell also settled four high court claims we brought for breach of contract and breach of confidence. Those are some of the claims mentioned in Shell's rabid press release which led to the first libel action.
: AVOID SHELL AT ALL COSTS!!!
You don't deserve any stars, as a previous Post office customer for my landline, which has since been taken over by shell energy, you have cut my mum off who is 73 year old for no reason. numerous phone calls haven't resolved the issue, nobody know what they are doing, GET MY MUMS PHONE LINE BACK you bunch of XXXX!!!
: Useless. Fitted a smart meter that doesn’t work. No timeline for a fix, no communications about the issue. No update on my bills. Direct Debit still sat at pre price cap increase level.
: Use another provider
Got moved to these cowboys as previous supplier went bust! Just transferred to another supplier as Shell Energy over doubled my DD and installed smart meters that don’t work! Their customer service is nothing better than useless, brain dead morons reading from a script who don’t want to know or listen. Obviously these big companies pay back handers to regulators to get away with what they do!
Absolute thieves, be warned!
: Very poor!
Their app is a completely useless. Everytime I try to log on, I have to give my email and password then reply to my email so I can log on. I hate having to go into my account because it is so much hassle.
: DOUBLED my monthly DD for no reason
They put my direct debit up from £80 to £166 despite being in credit. Online I could not change it to less then £130.... When I called I was told my projected spend was £81 a month....
If they charge more for not having a DD set up and just paying what you owe monthly.... they should refund any overpayment you make every month. Why should money I need for food be sitting in Shell energy's Bank account?????
:
My parents were forced to go to shell energy after they bought out the post office phone company. She was not billed for 3 months then when she tried to contact them she didn't get through for 3 days after being hung up on. Today she got through then was told by some vindictive over important receptionist that she would have to be put through to another department. But who has over an hour to waste waiting for someone to pick up. This company is a joke and I will find them another wifi/phone service they make billions of pounds profit yearly but still try to don't the ever day person out of money. Totally corrupt self-centred company and I advise all those considering this dictatorship to reconsider
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EBOOK TITLE: “SIR HENRI DETERDING AND THE NAZI HISTORY OF ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON
EBOOK TITLE: “JOHN DONOVAN, SHELL’S NIGHTMARE: MY EPIC FEUD WITH THE UNSCRUPULOUS OIL GIANT ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON.
EBOOK TITLE: “TOXIC FACTS ABOUT SHELL REMOVED FROM WIKIPEDIA: HOW SHELL BECAME THE MOST HATED BRAND IN THE WORLD” – AVAILABLE ON AMAZON.
This is not a Shell website. That fact should be abundantly plain from the overall content of this home page and our sister Shell focussed websites, including shellnazihistory.com. Click on the Disclaimer link at top of this page for more information. You Can Be Sure Shell does not endorse or approve of this website. There are no subscription charges nor do we solicit or accept donations. It is an entirely free to use website drawing attention to the negative side of Shell while also publishing positive news about the company. The Shell logo image with the white text used on this website, as per the above example, is in the public domain because its copyright has expired and its author is anonymous. It can be found here on WIKIMEDIA COMMONS. Our shellenergy.website republishes Shell Energy customer complaints posted on Trustpilot where there is an ample supply. Use this link for Shell’s own website.
See our link list of over 500 articles by the FT, Wall Street Journal, Reuters, Bloomberg, Forbes, Dow Jones Newswires, New York Times, CNBC etc, plus UK House of Commons Select Committee Hansard records, information on U.S. Securities & Exchange Commission website etc. all containing references to our Shell focussed websites, or our website founders Alfred and John Donovan. Includes TV documentary features in English and German, newspaper and magazine articles, radio interviews, newsletters etc. Plus academic papers, Stratfor intelligence reports and UK, U.S. and Australian state/parliamentary publications, also citing our Shell websites. Click on this link to see the entire list, all in date order with a link to an index of over 100 books also containing references to our non-profit websites and/or our activities.
John Donovan, the website owner
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