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No Stars at all for anything… worst broadband provider I have ever had

Shell Energy Broadband Reviews recently posted on broadband.co.uk

Examples posted by John Donovan:

3 November 2023

Reviewer John Duxbury: Location Selby: Date 2023-10-13

Comments

No Stars at all for anything. The worst broadband provider I have ever had. Regularly loosing signal whilst watching vids online on my TV, resulting in my computer dropping the connection. Shockingly bad service and for the last 15 months it just was not worth phoning them and expecting them to improve. When the contract finished they tried to bill me for the final month even though I paid in advance. Cannot even do basic accounting.

Reviewer Daniel: Location Kent: Date 2023-10-10

Comments

Honestly not worth it!! They rope you in with a £75 back offer you never receive it and they just keep shutting off my internet, also the internet isn’t great as well I’m so disappointed I work from home and I’ve had so many problems, just tried to speak to someone about it on the phone and the guy was struggling to understand me so just hung up on me after being on hold for 40 mins 🙁 I’m coming off now!!

Reviewer Hannah Dixon: Location Scarborough: Date 2023-10-01

Comments

Really poor. The WiFi cuts out all the time. No good for even basic use, I’m frequently using my data, let alone my son’s gaming. He’s given up trying to play online.

Reviewer Mark Kavanagh: Location Birkenhead: Date 2023-09-30

Comments

I’ve had it 3 days and it’s dropped 4 times. Gonna read the cancellation policy, it’s ruined my Ryder cup

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