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Awful Customer Service from Shell Energy?

Information sourced from Trustpilot Reviews 30 July 2021

Awful customer service

Awful customer service. My smart meter stopped working. I reported it. They were not interested. I made a comment. They were not interested. I had to take it to the ombudsman. My case worker has stopped taking my calls and I have not heard anything from them for over 3 weeks.

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