888-GO-SHELL

Shell secretly recorded telephone calls to 888-GO-SHELL

Screen Shot 2014-02-10 at 16.29.29Californians: Are you entitled to a share in Shell $2M settlement?

By John Donovan 

Equilon Enterprises, a fully owned subsidiary of Shell Oil, secretly recorded calls from U.S. customers contacting 888-GO-SHELL – a call centre. This included calls originating from California. Customers disclosed private information without being aware of the surreptitious recording of their calls being answered overseas. 

Following a class action lawsuit, Shell has agreed to pay nearly $2 million in settlement for violations of California’s Invasion of Privacy Act.  read more

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