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The Guardian: Shell to outsource 3,200 IT jobs

Julia Kollewe
Monday December 31 2007

Royal Dutch Shell plans to outsource thousands of IT jobs in a drive to slash costs and simplify its structure, following in the footsteps of its arch-rival BP.

Shell’s information technology division will bear the brunt of the changes with 3,200 staff thought likely to be affected by a decision to turn operations over to three outside companies.

Shell’s chief financial officer, Peter Voser, has reportedly told staff that he wants “a leaner and meaner” finance division. The company said yesterday that it was seeking to move selected finance operations to shared (Shell-owned) service centres.

Shell has decided to outsource a “substantial” part of its IT infrastructure services, according to an email written by Goh Swee Chen, vice-president of IT infrastructure. The companies chosen from a list of six suppliers are named as EDS, T-Systems and AT&T.

According to the email, which has been posted on an anti-Shell website ( and confirmed by the company as authentic, Shell intends to consult staff about the changes from January and plans to have the new arrangements in place by July 1.

An email from an unnamed IT employee posted on the website said that under the plan about 3,200 IT jobs would be outsourced and only 400 management positions retained. and its sister non-profit websites,,,,,, and are owned by John Donovan. There is also a Wikipedia feature.

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