Printed below is an article by Tony Allwright, a retired Irish Shell EP manager. It is published on his blog. It was brought to our attention by a Shell insider who shares the views expressed and believes the article deserves wider publication.
Organizational Dementia
By Tony Allwright
We are all familiar with elderly people sometimes being a bit forgetful. This is no surprise, for just as the body gets weak over time, so can the brain.
What is surprising, however, is that organizations can likewise become forgetful and this can be very costly. The memory of an organization is held in two ways: in its paper and electronic records and in the minds of its employees, however the latter are also relied upon to access the former. read more
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