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Treated with contempt and disrespect by Shell Energy

“Left without broadband for weeks. Terrible company.”

Shell Energy Broadband Reviews recently posted on

Reviewer Erica Unsworth: Location Bury: Date 2022-12-20


Had trouble from the beginning!! Keeps looking signal. Even when I’m sat next to router. Sent me a twin pack extender. worst instructions going. I can’t wait for my contract to end.

Reviewer Daisy Lisemore: Location Towcester: Date 2022-12-20


Although I have never had an issues with the broadband itself, their customer service when I left to join another supplier was absolutely appalling. I was a long term customer for 4 years and I was treated with contempt and disrespect. I would not recommend this company to anyone

Reviewer Rebecca: Location Chippenham: Date: 2022-12-19


Router failed within a few months. Left without broadband for weeks. Terrible company.

Reviewer Andrew: Location Inverness: Date 2022-12-19


If I could give zero I would. Customer service re my Mothers account dreadful. Tried to close her phone account for over a year. Like talking to a brick wall when you get through. DO NOT EVER USE THIS CO.

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