Royal Dutch Shell PLC (RDSA RDSB) reported emissions from its Deer Park, Texas, refinery and chemical facility following a leak of benzene.
In a statement to the Texas Commission on Environmental Quality, Shell said the emissions event happened Wednesday over a four-hour period. The cause, it said, was rooted in an Oct. 10 incident in which “a flange leak occurred at the Phenol 2 unit.”
The refinery said the flange leak is ongoing, and the material released is benzene, which is a component of crude oil that has carcinogenic properties.read more
Royal Dutch Shell reported a leak and emissions Tuesday at its Deer Park, Texas refinery and chemical plant. “A leak was found on the bottom of debutanizer distillation column. The cause of the leak is still under investigation,” the refinery said in a statement to the Texas Commission on Environmental Quality.FULL ARTICLE
The refinery’s largest crude distillation unit, the 270,000-bpd DU-2, restarted on Sunday morning and was on circulation by midday, the sources said. Other units are being brought up to operating temperature and readied to resume production following the restart of DU-2. Shell spokesman Ray Fisher said the Deer Park refinery was “still in startup. Nothing to add.” Shell began saying on Sept. 8 that the refinery was in startup mode. FULL ARTICLE
HOUSTON (Reuters) – Royal Dutch Shell Plc said its Deer Park, Texas, refinery and chemical plant complex may be shut for up to a week because of Tropical Storm Harvey’s impact on the Houston area. Shell spokesman Curtis Smith said following a controlled shutdown of the complex including the 325,700 barrel per day (bpd) refinery on Sunday, only essential personnel would remain at the plant through the end of the week.
Reporting by Ernest Scheyder and Erwin Seba; Editing by Andrea Ricciread more
Royal Dutch Shell PLC reported a leak at the gasoline-making unit of its Deer Park refinery in the Houston area.
“Personnel discovered a leak of naphtha from an elevated pipeline at the Catalytic Cracking Unit,” it said in a filing to the Texas Commission on Environmental Quality.
It said the incident caused emissions that began Wednesday night and ended Thursday afternoon.
The Deer Park refinery is a joint venture between Shell and Mexico’s national oil company Pemex.
Neil Carman, a chemist with the Sierra Club of Texas and a former power plant inspector for the TCEQ, said that butadiene is a known human carcinogen, but that its molecular structure allows it to dissipate quickly in the hot summer air. The chemical is commonly expelled in car exhaust, but Carman said the quantity in the Shell incident was concerning.read more
Jan 22 (Reuters) – Royal Dutch Shell Plc emergency personnel were trying to contain a fire at its facility in Deer park, Texas, the oil company said in a message posted on a community information phone line on Wednesday.
The Deer Park facility houses a 327,000 barrel-per-day (bpd) refinery and a chemical plant and is a 50-50 joint venture between Shell and Mexican national oil company Pemex.
The fire will not affect the community, industrial neighbors or other operating units at the facility, the message from an environmental supervisor at the plant said.read more
Oil giant Royal Dutch Shell has agreed to pay more than $118 million to resolve allegations that its refinery and chemical plant near Houston emitted harmful amounts of benzene and other air pollutants, the Justice Department said. The company also agreed to pay a $2.6 million civil penalty. Chronic exposure to benzene, a carcinogen, can cause leukemia…
Shell cuts deal with U.S. to cut pollution at Houston refinery
HOUSTON | Wed Jul 10, 2013 5:01pm EDT
(Reuters) – Royal Dutch Shell Plc has agreed to cut pollution at its joint-venture 327,000 barrel per day (bpd) refinery in the Houston suburb of Deer Park, Texas, according to an announcement on Wednesday by the U.S. Justice Department and U.S. Environmental Protection Agency.
Under the agreement, which will take the form of a consent decree entered in U.S. District Court, Shell will install at least $115 million worth of equipment that will cut pollution from safety flares at the Deer Park refinery and adjoining chemical plant, according to the announcement.read more
On three dates, records showed, Shell emitted more toxic compounds in a single day than its permits allowed in an entire year.
Shell Reports Equipment Failure, Flaring at Deer Park, Texas, Refinery -Filing
Published March 10, 2013 by Dow Jones Newswires
Shell Oil Co. said equipment failure at its Deer Park Refinery in Deer Park, Texas, resulted in flaring Saturday, when a release of acid gas was routed to a flare stack during normal procedures, a report to the U.S. National Response Center said.
The filing didn’t specify which unit or units were involved in the incident, nor did it say whether the event had an impact on production.
A Shell representative wasn’t immediately available to comment.read more
U.S. Gulf Coast gasoline rose for a fifth day after fire broke out at a Royal Dutch Shell Plc refinery in Texas.
The 340,000-barrel-a-day Deer Park plant had a fire at about 9:30 a.m. local time, said Kimberly Windon, a company spokeswoman in Houston. The fire “was quickly isolated and contained to one unit,” and there were no injuries, she said.
Conventional, 87-octane gasoline on the U.S. Gulf Coast strengthened 1.88 cents to a discount of 12.75 cents versus futures on the New York Mercantile Exchange at 4 p.m., the narrowest gap since Jan. 8, data compiled by Bloomberg showed. Reformulated, 84-octane gasoline rose 0.88 cent to 9.75 cents below futures.read more
Royal Dutch Shell Plc. (RDSA.LN) reported flaring at its 327,000 barrel-a-day refinery July 4 in Deer Park, Texas, according to a filing with the National Response Center. A Shell spokeswoman declined to comment.
A compressor problem at Shell Oil Co’s 157,000 barrel-a-day refinery in Martinez, Calif., caused flaring at the facility on June 28, according to traders doing business with the company. It wasn’t known which refinery units were affected.
Motiva Enterprises LLC reported unspecified equipment failure June 30 at its 235,000 barrel-a-day refinery in Convent, La., according to a public filing.read more
May 18 (Reuters) – Shell Oil Co said emergency personnel responded to a release at a sulfur unit at its 327,000 barrel-per-day (bpd) joint-venture Deer Park, Texas, refinery, according to a message posted in a community information line.
Earlier, Shell reported shutdown of an unspecified unit at the refinery on Thursday, according to a filing with the U.S. National Response Center.
The settlement was reached after Harris County accused Shell Chemical, a unit of Royal Dutch Shell PLC, of failing to notify officials about the toxic releases
HOUSTON September 6, 2011 (AP)
Shell Chemical LP has agreed to pay $500,000 to a Texas County over five different air pollution events at its Deer Park refinery.
The settlement was reached after Harris County accused Shell Chemical, a unit of Royal Dutch Shell PLC, of failing to notify officials about the toxic releases. There are two schools and many homes close to the Shell refinery in Deer Park, about 18 miles southeast of Houston.
Harris County Attorney Vince Ryan says he is pleased Shell agreed under the terms of the agreement to notify officials within 24 hours of any chemical releases. The law already requires petrochemical companies to notify the county, but Shell apparently failed to do so in five events between 2008 and 2010.read more
Extract: “The worse case is associated to acquiring acute myelogenous leukemia, a type of disease that involves the production of cancer cells in the blood. Leukemia prevents the while blood cells from growing properly. White blood cells are the main components of the body’s immune system. With them impaired, the body becomes more prone to developing other diseases. This is a life-threatening condition brought about by exposure to benzene”.
The benzene incident comes 10 years after Royal Dutch Shell made a commitment to invest $400 million over eight years to reduce the release into the atmosphereof toxic chemicals at its nine refineries operating in the USA, including Deer Park and the Martinez refinery in California.
Bloomberg says: “U.S. refineries must notify the National Response Center if they release hazardous substances in excess of reportable quantities, according to the Comprehensive Environmental Response, Compensation and Liability Act, commonly known as Superfund”.read more
Impossible to move home with them: I recently moved from a home where I was a Shell Energy customer, to a home that is also supplied by Shell Energy. After 5+ calls and emails promising me my account and most importantly, my tariff, would be carried over, they have failed to do so and they are now ignoring my emails. Their customer service is absolutely diabolical.
Truly awful cancellation experience: Firstly i have no problem with the broadband quality and general customer service but i have just had a horrendous experience trying to cancel my contract in favour of virgin. i made it very very very clear i just wanted to cancel but the bloke insisted endlessly on try to persuade me otherwise to the point where i was getting proper stressed out. i won't ever go back to Shell
Rubbish Company: Where do I start ... AGAIN! Just received ANOTHER message from you regarding my account! Advising me to contact debt management company!. I am, as I keep TRYING to tell you, I'm on Universal Credit but, at the moment I've been sanctioned until the end of July, and also have a hardship fund payment of £*** which I have to pay back until next February! I have no money for all my usual bills off-line this one, so maybe YOU can tell me how I'm supposed to pay this bill with no money! I can't even afford to buy food to last me a month. I have NO MONEY! If Green Star Energy I ad sorted out this problem in the 1st place, I wouldn't be in this mess! Unfortunately I don't have a money tree in my garden, not do I have a money making machine. I'm as poor as a church mouse! I haven't had enough money for 3 years now!
Is anyone else having problems with this company?
I'll say no more!
Sylvia Holmes: Was with the Post Office broadband until Shell took over.
Was emailed to activate my account which I did , WiFi went off.
Called several times was kept waiting for someone to answer, must now total 4 hours +.
Eventually Ayisha answered must be a fault on the line from the exchange. Then router not recognised! Engineer appointment was made for 31/5/22 — 8am till 1 pm
No show.
Rang again why no show..Naeem says I’ll transfw you to the technical team ..was cut off.
Emailed customer help, reply line is ok , reset your router with a pin, check your wires are fully in the plug.
Pat, said she will contact outreach either Tuesday or Wednesday.
Meanwhile I’m without WiFi?
What’s occurring Shell?
Bogus Group: The Offshore Alliance and the Electrical Trades Union (ETU) have both served Shell with formal notice that industrial action will commence on the Prelude FLNG facility on 10 June.
Awful company who don't listen or care about customers!: I've had an utter nightmare with Shell. After I inherited my fathers house in Jan they have been nothing but trouble.
I called them within a week of the house being put in my name and told them I do not live near the house and to put the account in my name and send any bills to my address. I made it very clear that I would be paying any bills, was happy to do so, and where to send them. Fast forward to early April, we visit the house to find bill after bill addressed "to the occupier".
Again I got in touch right away and told them the NEED to put the account in my name as I won't be visiting the house again as it was set to sell at the end of April. I spoke to a representative who said "No worries, just call us when the house sells and we will settle the account". I did just that and paid them. However I've checked my credit score and have multiple negatives which are now preventing me getting a mortgage. As if dealing with the death of a parent isn't difficult enough Shell have now prevented me getting a mortgage for the next 7 years!!
Awful customer service: Awful customer service that won't talk about your complaint. I have never come across such an evasive company before. Can't wait to change provider!
Nothing Positive about Shell Energy: Smart meter fitted which fail to register and Shell just estimate bills which overcharge me and in this time of crisis I can do without the grief. The app is useless and keeps failing and you have to log in through the website. Good you may think but no, get regular massages advising data like account information is unavailable. Ofgen transfered me to this company last year when the company I was with went south, maybe they need to look at the suppliers and see if they can indeed look after customers or if they are just profiteering from the energy crisis. I would never recommend them to anybody and cant wait for the day that I can transfer to another supplier.
App is rubbish: App is rubbish. Never loads the actual usage. Fails to upload details from my smart meter - gas and electricity. Never shows statements. Deleted and reinstalled the app. No joy. Very poor. My smart meter mini display is fab - app rubbish
Shell mucked up everything: Worst Company EverI used to be with Post Office broadband, had the unfortunate situation to be sold to Shell, mucked up everything about swapping over, meant to have caller Id for personal reasons did not happen, another muck up cannot get through to customer lack of service had to cancel DD to hopefully get resolution but will impact my credit rating, do not use this company awful.
Thank you for your reply but I am not prepared to wait the usual 50 minutes to try to get through to your customer line, sure it helps your profits.
I have to work to pay my bills and calling during work hours is not appropriate, to prove your excellent customer service, tongue in cheek sort my caller Id within 24 hours lol, also guarantee no interruption in service and my credit rating won’t be impacted I might change my mind
After leaving a previous negative review about how bad shell energy is Shell replied asking for my account number so that they could investigate..so l did provide it however l haven't heard a thing from them. This was a number of months ago and yet again another example of how poor Shell is. Absolutely shocking service.
Shell Broadband charged me £108 to cancel when my mum died because the account was in my name. Then they kept adding more charges even though their email said no extra fees would be added. 1hr 32mins to cancel the service & passed to 4 different departments - it was as if no one had ever been bereaved before. Then no reply to my email via their online help, followed by over 1 hr on their online chat. I would avoid Shell Broadband.
Listen and read proof in audio and transcript form of Shell CEO Ben van Beurden’s cover-up tactics in the OPL 245 Nigerian corruption scandal. The instruction given by him in the covertly recorded call to CFO Simon Henry was at odds with Shell’s claimed core business principles. Cover-up and obstruction, instead of transparency and integrity, says Shell critic John Donovan
JOHN DONOVAN TV DOCUMENTARY INTERVIEW
SHELL EXECUTIVES AT THE CENTER OF A SCHEME TO STEAL $1.3 BILLION FROM NIGERIA’S PEOPLE
SHELL ADMITS DEALING WITH NIGERIAN MONEY LAUNDERER – BBC NEWS
SHELL, ENI AND NIGERIAN OFFICIALS IN OPL 245 CORRUPTION SCANDAL
INVESTIGATION OF OPL 245 NIGERIAN OIL CORRUPTION SCANDAL
DUTCH EARTHQUAKES CAUSED BY SHELL/EXXON
SHELL KILLS FOR OIL IN NIGERIA
ESTHER KIOBEL SUES SHELL FOR COMPLICITY IN HUSBANDS MURDER
ESTHER KIOBEL: EVIL OIL GIANT SHELL COLLUDED IN THE EXECUTION OF MY INNOCENT HUSBAND
SHELL LIED ABOUT CLEANING UP OIL IN NIGER DELTA
SHELL SPIES INFILTRATED NIGERIAN GOVERNMENT
LEGO DROPS SHELL OVER GREENPEACE OIL SPILL VIDEO
SHELL ARCTIC DRILLING ACCIDENTS
SHELL KNEW ABOUT CLIMATE CHANGE DECADES AGO
ABANDONED BY SHELL: KEITH MACDONALD & FAMILY, VICTIMS OF RADIOACTIVE CONTAMINATION AT WORK
ROYAL DUTCH SHELL FOUNDER SIR HENRI DETERDING, NAZI FINANCIER
JOHN DONOVAN PROMOTIONAL GAMES FOR SHELL AND OTHER CLIENTS
EBOOK TITLE: “SIR HENRI DETERDING AND THE NAZI HISTORY OF ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON EBOOK TITLE: “JOHN DONOVAN, SHELL’S NIGHTMARE: MY EPIC FEUD WITH THE UNSCRUPULOUS OIL GIANT ROYAL DUTCH SHELL” – AVAILABLE ON AMAZON. EBOOK TITLE: “TOXIC FACTS ABOUT SHELL REMOVED FROM WIKIPEDIA: HOW SHELL BECAME THE MOST HATED BRAND IN THE WORLD” – AVAILABLE ON AMAZON.
Enter your ad code in the Widget Admin to display your ads here
DISCLAIMER
This is not a Shell website. That fact should be abundantly plain from the overall content of this home page and our sister Shell focussed websites, including shellnazihistory.com. Click on the Disclaimer link at top of this page for more information. You Can Be Sure Shell does not endorse or approve of this website. There are no subscription charges nor do we solicit or accept donations. It is an entirely free to use website drawing attention to the negative side of Shell while also publishing positive news about the company. The Shell logo image with the white text used on this website, as per the above example, is in the public domain because its copyright has expired and its author is anonymous. It can be found here on WIKIMEDIA COMMONS. Our shellenergy.website republishes Shell Energy customer complaints posted on Trustpilot where there is an ample supply. Use this link for Shell’s own website.
OVER 500 EXTERNAL PUBLICATIONS CITING OUR SHELL WEBSITES
See our link list of over 500 articles by the FT, Wall Street Journal, Reuters, Bloomberg, Forbes, Dow Jones Newswires, New York Times, CNBC etc, plus UK House of Commons Select Committee Hansard records, information on U.S. Securities & Exchange Commission websiteetc. all containing references to our Shell focussed websites, or our website founders Alfred and John Donovan. Includes TV documentary features in English and German, newspaper and magazine articles, radio interviews, newsletters etc. Plus academic papers, Stratfor intelligence reports and UK, U.S. and Australian state/parliamentary publications, also citing our Shell websites. Click on this link to see the entire list, all in date order with a link to an index of over 100 books also containing references to our non-profit websites and/or our activities.
John Donovan, the website owner