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Posts Tagged ‘car-tech-one.co.uk’

Cartech-one reviews

Warning about cartech-one.co.uk

Don’t be misled by the home page for car-tech-one.co.uk into believing you are dealing with a UK company.

The text is all in English, the prices are all in UK pounds and the website address and trading name give the impression that it is a UK business. Unfortunately that is not the case.

The business is owned and operated by a German company with belligerent arrogant customer service staff. Patrick Kissler in particular seems to be a graduate of the Basil Fawlty charm school. His response to the legitimate complaint was to issue a threat about making the relevant email correspondence public.

The company despatched an order from Germany after it was cancelled when the customer realised that the order was coming from Germany and would take up to 8 days. Cartech-one.co.uk accepted the cancellation and promised to return the funds already paid. As can be seen in an extract from an email sent to the German company, matters only got worse. Amazon delivered the same product overnight.

I sent an email addressed in BLOCK CAPS to the Managing Director of car tech-one.co.uk. I got a threatening response from the person named in the complaint, Mr Patrick Kissler.

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