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Shell’s trash broadband

Shell’s trash broadband

Extracts from Shell Energy customer reviews posted during the past few days on Trustpilot: “Declared speeds have nothing to do with what we have been getting”: “…out of over 30 years of using broadband services you are by far the worst company I have ever used…”: “Trash service trash company.. worst broadband in… history..”: “download speeds in different parts of the house running at 4 b/s and upload speeds are truly shocking”: “This is complete trash and unusable.”

Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the companyThis article was posted on 27 July 2021.

Don’t go anywhere near Shell Energy Broadband

Just a follow up to the saga of Shell Energy Broadband which has been quite the worst experience we have had in many years. Declared speeds have nothing to do with what we have been getting and far below our 2 ot her ISP’s we have had previously for many years. We had to pay hefty termination charges as Shell refused to recognise how bad their broadband has actually been but will be a blessed relief. The download speeds in different parts of the house running at 4 b/s and upload speeds are truly shocking, averaging 0.3. Do yourself a favour and don’t go anywhere near this service

Useless customer service overcharged…

Useless customer service overcharged then not given a refund line speed and quality is poor do not go to shell worse Internet I’ve ever had

Shell broadband.

Shell broadband.. out of over 30 years of using broadband services you are by far the worst company I have ever used…
Had broadband installed at my new address.. and maybe a week of their service and already my Internet has gone off.. tried restarting the router and still no Internet
The company is a disgrace.. not once in over 30 years has the Internet gone down in the first week of taking broadband with a company
Trash service trash company.. worst broadband in the history.. even AOL 25 years ago scores 100 compared to Shell who score 0
I advise anybody to think twice before u go for a cheaper broadband from Shell.. 35 mins and still no Internet.. pure garbage

Connection is dropping several times an…

Connection is dropping several times an hour. Support suggests this is normal. 20 years ago, you’d get faster speeds and a reliable connection. This is complete trash and unusable.

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