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Posts under ‘Ben van Beurden’

Shell is possibly the worst broadband supplier in the world

“We are experiencing high call volumes” blah blah blah. Why not employ some more people if you are always so busy????? I was 149 in the queue. That is ridiculous!!!!

5 Sept  2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Say no to Shell broadband

1, Waiting over a hour to talk to a customer service advisor.
2. Overcharged for a package of £47/month (from 153mbps to 304mbps; advertising with 290mbps average speed). However, the actual average download speed just 75mbps. And never fix the low speed problem. The internet will be suspended for 5 minutes between 2am to 3am.
3. Cancellation team is the worst customer service provider team in the world. Threatens me with £290 early termination fee. Bad and rude attitude. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell’s £80m boss Ben van Beurden preparing to join stream of FTSE100 bosses heading for the door

This is MONEY

Shell’s £80m boss Ben van Beurden preparing to join stream of FTSE100 bosses heading for the door

The £80million boss of Shell is preparing to join the stream of FTSE100 bosses heading for the door. 

Ben van Beurden – who, it emerged in March, bagged £4.6million in bonuses on top of his £1.4million salary last year, taking his total pay and bonuses to almost £80million during his nine years at the helm – could step down as soon as 2023 as the oil giant begins its search for a replacement. 

His departure will mark the end of an era for Shell, as it tries to toe the tricky line of boosting Britain’s energy security with embracing sustainable technologies. While Van Beurden’s legacy includes a commitment to reduce oil production, he has been criticised for failing to take more drastic action. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Breakingviews: Shell’s next boss looks a shoo-in

REUTERS

Breakingviews: Shell’s next boss looks a shoo-in

By : September 2, 2022: 2:40 PM GMT+1

LONDON, Sept 2 (Reuters Breakingviews) – Shell (SHEL.L) is about to get a new boss. Chief Executive Ben van Beurden, who has been in situ since the start of 2014, is likely to step down from the $192 billion oil giant next year, Reuters has reported read more . Plenty of credible candidates exist to replace him, but one looks the most obvious.

Despite battling with two major oil price slumps and an unprecedented 66% cut to Shell’s dividend in April 2020, Van Beurden’s track record looks acceptable. Since Jan. 1 2014, when he took over, Shell shares have returned 67%… He also pulled off the $70 billion purchase of BG Group in 2016, which made it a leading force in liquefied natural gas (LNG). read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

REUTERS Exclusive-Shell’s CEO van Beurden prepares to step down next year -sources

REUTERS Exclusive-Shell’s CEO van Beurden prepares to step down next year -sources

Thomson Reuters Sep 2, 2022 | 1:06 AM

By Ron Bousso

LONDON (Reuters) – Shell has shortlisted four candidates to succeed Chief Executive Ben van Beurden who is preparing to step down next year after nearly a decade at the helm of the giant energy firm, two company sources told Reuters.

During his tenure van Beurden oversaw Shell’s biggest acquisition in decades and steered the company through two major downturns and a pivotal move to slash greenhouse emissions – a task which will only grow in importance for his successor. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell Broadband WiFi keeps dropping Internet connection

31 August 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

WiFi keeps dropping Internet connection…

WiFi keeps dropping Internet connection but broadband still connected. Not easy to speak to a person, 45 mins+ phone wait, get through to someone who does not have much idea what to do and then get cut off and they don’t ring you back. How can this possibly be called customer service? Argue that they are using a contract duration to avoid sorting out the problem and they have no answer. Dreadful. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Europe gas shortages to last several winters, Shell boss warns

Sunday Telegraph

Europe gas shortages to last several winters, Shell boss warns

Ben van Beurden says energy rationing will be needed for a number of years

By Rachel Millard: 29 August 2022 • 12:54 pm

Europe’s energy crisis will last for several winters, the boss of Shell has said, as he warned it is “fantasy” to think shortages caused by Russia cutting supplies can be resolved quickly.

Ben van Beurden told a conference in Norway that power rationing will be needed for a number of years as electricity prices hit fresh record highs. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Europe’s gas crisis could last several winters, Shell CEO says

REUTERS

Europe’s gas crisis could last several winters, Shell CEO says

Aug 29, 2022

STAVANGER — Europe could face several winters of gas shortage as a result of the cuts to Russian supplies, Shell Chief Executive Ben van Beurden told a news conference in Norway on Monday.

“It may well be that we will have a number of winters where we have to somehow find solutions,” van Beurden said.

(Reporting by Terje Solsvik, editing by Gwladys Fouche)

SOURCE

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

REVEALED: UK ‘fat cat’ power bosses pocketed £30million last year

MailOnline

REVEALED: UK ‘fat cat’ power bosses pocketed £30million last year as struggling households are warned energy price cap could hit £7,700 in April

Bosses of Shell, BP and National Grid are among the top earners of seven energy and utility firms in the FTSE 100 index of leading companies on the stock market

The five energy and power companies make up £23million of the total
Ben van Beurden, the chief executive of Shell, made £6.2m in pay and bonuses 

By FRANCESCA WASHTELL DEPUTY CITY EDITOR FOR THE MAIL ON SUNDAY PUBLISHED: 22:27, 27 August 2022 | UPDATED: 00:46, 28 August 2022 read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Britain’s 10 highest paid fat cats pocketed more than £100m last year

Mirror.co.uk

EXCLUSIVE: Meet Britain’s 10 highest paid fat cats who pocketed more than £100m last year

That means they are now getting 109 times more in their wage slips than the typical British worker – up from 79 times in the previous year

By Nigel Nelson Political Editor, 27 Aug 2022

Britain’s ten highest paid fat cats pocketed more than £100million between them last year, a 39% increase on 2020.
And that means they are now getting 109 times more in their wage slips than the typical British worker – up from 79 times in the previous year. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

LEAVE ME ALONE SHELL!! STOP BULLYING ME AND SENDING ME EMAILS ASKING FOR MONEY WHEN THE PRODUCT YOU SELL DOESN’T WORK AND YOU WONT DO ANYTHING TO FIX IT!!!

LEAVE ME ALONE SHELL!! STOP BULLYING ME AND SENDING ME EMAILS ASKING FOR MONEY WHEN THE PRODUCT YOU SELL DOESN’T WORK AND YOU WONT DO ANYTHING TO FIX IT!!!

28 August 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

DO NOT USE SHELL

DO NOT USE SHELL. We have had the worst internet connection for months now and have even had to upgrade our phone contracts just to get online. We have contacted shell several times, who have done absolutely nothing to resolve the issue. They are now trying to charge us 273 as an early termination charge which I refuse to pay as I will not pay for a product that DOES NOT WORK!! LEAVE ME ALONE SHELL!! STOP BULLYING ME AND SENDING ME EMAILS ASKING FOR MONEY WHEN THE PRODUCT YOU SELL DOESN’T WORK AND YOU WONT DO ANYTHING TO FIX IT!!! read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

I am a Shell broadband customer. The customer service is appalling and everyone I have spoken to has been disinterested and unsupportive

I am a shell broadband customer. The customer service is appalling and everyone I have spoken to has been disinterested and unsupportive. Definitely wouldn’t recommend them.: “Terrible company. A real joke…”

25  August 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

I am a shell broadband customer

I am a shell broadband customer. It is a cheaper provider and you get what you pay for. The customer service is appalling and everyone I have spoken to has been disinterested and unsupportive. Definitely wouldn’t recommend them. No app either and it just redirects to the browser which is ridiculous in this day and age. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Shell Broadband – Probably the Worst Service in the World

21 August 2022

The content below is sourced from a current verifiable customer review of Shell Energy published on Trustpilot.

Broadband – Cheap, but very very nasty! Cut my service off in error and will not communicate or advise any updates on restoration, a number of emails to customer service and members of the Executive team (Ed Kamm, Alexander Constatine, Tony Keeling, Andy Davies) have been ignored!

now 7 days and counting without a Broadband service and no idea when it will be restored… Take my advice – DO NOT USE read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

A Trustpilot verdict on Shell Energy: Money grabbing scum bags

“Money grabbing scum bags…”: “Simply Criminals”

21 August 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Money grabbing scum bags

Money grabbing scum bags, they have had record profits this year and continue to increase my DD amounts even though i have solar panels and am in credit!  Will be switching providers as soon as possible

Simply Criminals

Simply Criminals

Paying £325 in advance of bill monthly. Account in credit and credit is increasing each month. So now they are saying I need to pay £408.00 or a one off payment of £496.21 for a prediction in February which has been wrong by +£200 each month, “To keep your account on track”. Evidence below. Where is OFGEM. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

NON-EXISTENT CUSTOMER SERVICE AT SHELL ENERGY?

18 August 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Abysmal service

Abysmal service. Cannot get through to speak to someone who can actually assist. Biggest regret switching to Shell broadband. They do not care about the customer at all! Broadband was supposed to go live 08 August. Eventually sorted 12th August. Received a bill for more than what was quoted even though I had no service initially. Not a happy customer. Can somebody at Shell broadband please actually help?? read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

Terrible service for Shell broadband customers!!

15 August 2022

The content below is sourced from current verifiable customer reviews of Shell Energy published on Trustpilot.

Terrible customer service for Broadband Customers !!

I haven’t had my first bill yet and I spent so much time holding the line with their customer service. Never manage to have a resolution but only be passed between customer service, retention service and technical support.. not a single person has taken ownership of the issue or got anywhere close to giving me a solution. I’m dreading the thought I’m now stuck with them for over a year. What a massive mistake !!
PS Not once I’ve been given the name of the person I was talking to; this makes me very worried about the authenticity of the previous reviews praising individuals for their “great” service !! read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

PURE GREED: How fatcat energy bosses will bank a staggering £15 MILLION as terrified hard-up Brits choose heating or eating

The Sun

PURE GREED: How fatcat energy bosses will bank a staggering £15 MILLION as terrified hard-up Brits choose heating or eating

IT is High Noon for the energy fatcats today as they drag their expensively-dressed behinds into showdown talks with the Chancellor.

As The Sun revealed yesterday, Nadhim Zahawi has summoned gas and electricity bosses in to explain just how much cash they are making out of the energy crisis.

It comes as energy experts at Auxilione revealed energy bills could reach over £5,000 next year and Martin Lewis warned the crisis could put lives at risk. read more

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.