Craig Walker, CIO for Shell downstream, advises IT professionals to shed the analytical person’s habit of “being impatient with people not seeing things the way you do”. Walker is one of a group of global CIOs at Shell who set the oil and gas giant’s technology strategy. Downstream is about the refining of crude oil, processing natural gas, and distributing oil and gas products. Walker sees his primary role as that of demonstrating leadership to the IT function, developing his team to move to a commerce first vocation. FULL ARTICLE
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