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Trustpilot Reviewer of Shell Energy alleges ‘All the good reviews are faked’

Extract from a current customer comment posted on Trustpilot: “All the good reviews are faked”

Featured below are extracts from a negative customer review about Shell Energy posted over the past 24 hours on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the companyThis article posted on 04 FEB 2021.

All the good reviews are faked as I…

All the good reviews are faked as I found out recently through reviews, since they changed from first Utility they have been a huge problem and have charging customers whatever prices they want and say it’s a fixed tariff, I’m currently a victim of their overcharged customers. I’ve been with first Utility for 5 years since it was taken by shell Energy. They are a very snide company that take advantage of you if you don’t submit meter readings and like to use whatever script they can explain why it’s this much they have calculated, it’s best to stay clear of this as you can check the news about them in 2019 since. I have now decided to switch from these scummy fraudsters. I recommend uswitch each year as there’s no reason to stay with one company. It’s a few mins process. I spent 4 years with them to know give a accurate review from my experience, they’ve made losses so they want to gain more money from wherever they can. It’s just business. and its sister non-profit websites,,,,,, and are owned by John Donovan. There is also a Wikipedia feature.

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