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Trustpilot Shell Energy Reviews: abysmal customer service and internet speed isn’t much better

Extract from Shell Energy customer review posted on Trustpilot: “Absolutely abysmal customer service and their internet speed isn’t much better.”

Featured below are extracts from negative customer reviews about Shell Energy posted over the past 3 days on Trustpilot. Visit the Shell Energy page on Trustpilot to view all reviews in their entirety, positive and negative (and Shell Energy responses). Watch out for any fake reviews. Note the reoccurring themes in the negative reviews, including difficulty in communicating with the companyThis article posted on 20 March 2021.

If I could give them no stars I would!!!!!

If I could give them no stars I would!!!!!I left this company in June 2020. Today 19th March 2021 I had a call from a debt management company saying I owe them money?? I have not received any correspondence from this company Shell except and email yesterday!! So now I have a debt management company chasing me for a debt I know nothing about from apparently nine month’s ago??? How can the debt management company make contact with me but Shell can’t to say I apparently owe them this money?? Disgusting!!!!!!!

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