The content below is sourced from a current customer review of Shell Energy published on Trustpilot.
10 Sept 2021
Beware of Shell Energy’s costly renewal ploy.
Shell Energy cannot be trusted!
When they notified me that renewal was due they provided a quote for the best tariff. But when I renewed the rates had been adjusted upwards, i.e. were not the same as they quoted. When they confirmed my intention to renew with them they did not advise what the new tariff rates would be, it was only because I telephoned them that I knew the rates had suddenly been increased.
I wonder how many more Shell Energy Dual Fuel customers like me have been caught out by this obvious scam?
Needless to say, I have used cooling off period to find an honest supplier.
Shell Energy have even tried to impose exit fees of £60 since I decided to terminate my contract with them!
When I tried to access their web site just before the renewal date expired – my perfectly correct password was declined – so I was unable to renew until the last day in a state of panic. Your thoughts?
*This website and sisters royaldutchshellgroup.com, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net, and shellwikipedia.com, are owned by John Donovan - more information here. There is also a Wikipedia segment, the Shell DPA Files, "Shell and the Spies", the Shell Leaks files, the Independent Shell Archive, as well as books written and published by John Donovan - Kindle eBooks. Timeline of the Donovan Shell Feud. Toxic History of Royal Dutch Shell Group. Shell and the Donovans: The Full Media Record — 550+ Articles, 110 Books, 40 Years. *All conjured up by internet wizz, Nick Gill.
