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Shell Energy Broadband, TalkTalk and ID Mobile named worst telecoms providers

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Shell Energy Broadband, TalkTalk and ID Mobile named worst telecoms providers

By Yvette Fletcher: 8 Feb 2022

Shell Energy Broadband, TalkTalk and ID Mobile have been named the worst providers for customer service by telecoms regulator Ofcom, in its latest report on complaints in the telecoms sector covering July to September of 2021.

Ofcom uses a combination of interviews with customers and information given by providers to produce its league table of results. 

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