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Disastrous Post Office migration to Shell Energy Broadband

How can people be allowed to “run” a company in that way??? No explanation, no contact except from me, no cure in the offing!!! Keep well away from that lot if you are looking for Broadband and Email services.

Trustpilot review of Shell Energy Broadband 

Post Office migration to Shell Energy Broadband

Transferred to Shell Energy Broadband from Post Office broadband due to takeover a year ago. Final move over was 3 weeks ago. Since then I have had multiple negative tries to access my emails. When I actually get to my emails, the page vanishes in anything from 20 seconds to 10minutes. I have contacted the by “chat” maybe 20 times and did discover that all Post Office “migrants” were having the same trouble.

All sorts of things tried – unlocked password – reset password – try to access from a different browser – clear all the browser history – no success. I had a “Complaint” raised about 10 days ago and that has done nothing! Nobody seems to care!!

How can people be allowed to “run” a company in that way??? No explanation, no contact except from me, no cure in the offing!!! Keep well away from that lot if you are looking for Broadband and Email services.

shellplc.website and its sister non-profit websites royaldutchshellplc.com, royaldutchshellgroup.com, shellenergy.website, shellnazihistory.com, royaldutchshell.website, johndonovan.website, shellnews.net and shell2004.com are owned by John Donovan. There is also a Wikipedia feature.

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