Absolute terrible company. Don’t get Broadband with this company, they recently took over Post Office Broadband….. and ruined it. They are a complete rip-off.
Shell Energy Broadband Reviews recently posted on broadband.co.uk
Reviewer Plumster: Location North Lincs: Date 2022-05-12
Comments
Absolutely useless. My 80 year old mother has been constantly chased by them for payments she has already made and threatened with being cut off – happens every month. When you try and phone customer services they don’t know what they’re doing – you have to wait over 45 minutes to get through and they usually cut you off anyway. It’s nothing short of harassment – I’ve never known such a useless company
Reviewer P W Hughes: Location Carmarthen: Date 2022-05-12
Comments
Absolute terrible company. Don’t get Broadband with this company, they recently took over Post Office Broadband….. and ruined it. They are a complete rip off. I am reluctant to even give one star, I would give ZERO if possible.
Reviewer D j: Location London: Date 2022-05-12
Comments
Worst company our send bills after bills and do not listen to there customers they should be closed down
Reviewer Holly Birch: Location London: Date 2022-05-11
Comments
Shell’s Customer Service is disgraceful. They don’t operate the ‘Social Tariff’ as do other providers. They did not contact me when it was time to renew my contract and since have charged me £47 a month, just for landline phone and broadband. Their bills are badly set out and they include no email address.I have now ditched them!
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