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Shell Broadband Terrible service, always on hold, lack of support

Shell Energy Broadband Reviews recently posted on

Reviewer Glowingbloke: Location Bury st edmunds, suffolk: Date 2022-11-14


My internet connection was absolutely appalling, it kept disconnecting from the internet to the point that after *many* phonecalls to Shell they sent out an engineer. The best he could do was to make a second frequency available to connect to and that kept dropping off too! Do *not* go with shell if you want a good internet connection!

Reviewer Michael: Location Southampton: Date 2022-11-13


Terrible service, always on hold, lack of support.

Reviewer Omar: Location Manchester: Date 2022-11-13


To rate a 0 on this broadband is not good enough. This surely has to be a joke. Shell should only stick to their petroleum empire. I took this broadband out a week ago and since I took it out upon till now am having constant internet issues. Their customer service is awful. They keep telling u lies – unplug this unplug that. Be warned STAY AWAY from these cowboys.

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